Very pleased with the hotel, room, breakfast, value and staff. We did have an issue on the last evening of our stay. We decided to have a couple of drinks at the hotel bar, (c 10.30pm). The one member of staff was dealing with a couple checking in. We waited for ten minutes, but another couple turned up to check in (long after we had started our wait at the bar), followed a few minutes later by more people arriving to check in. We were ignored at the bar, along with another gentleman and young lady. After a 20+minute wait, we (two couples) went to our room and retired for the night. I understand it is important to check people in, but each check in was taking more than ten minutes, and serving someone at the bar would take a much shorter period of time. I feel that if the hotel decides to use one member of staff only, then time management training is needed. We appreciate that the staff member should complete the check in procedure before serving us, but we should have been served before the next people who arrived for check in after our arrival at the bar. The hotel lost revenue, and disappointed four guests, and probably more.

No cups in the room to gonwith the kettle / tea / coffee etc. Otherwise excellent.

Very nice brand new hotel, pay underground parking, easy check in, nice breakfast.

Qualité / prix tres bonne

The receptionist at check in was extremely efficient and friendly.

Great friendly staff code to Tomorrowland locatuon

This is a lovely hotel, the staff are friendly, service excellent and everything is clean. A good breakfast as well. Highly recommended.

Excellent location, clean and comfortable rooms, good breakfast options and friendly staff.

This hotel is in a great location, nice room and good breakfast we love it! Tastefully decorated bar/dining area

Best Express yet.

Staff were very welcoming and the atmosphere was lovely. My only gripe would be the price for a bedroom view of offices opposite

great

Due to lack of staff, check in was slow. The receptionist was very friendly but had to jump between reception and the bar. The bed was very uncomfortable, I felt I would roll out of it.

Great, wonderful staff! Natasha at the front desk is amazing! This was my 6th time to stay here.

great hotel

Room was too small. Bathroom was not well ventilated and very narrow. Dirty carpet in hallway. Breakfast was very good and friendly staff.

Good location and very comfortable, dining options very restricted snd not reliable. Good value.

Excellent

Best location for my stay ,breakfast was great

It was a great stay with good service overall, the room was comfortable, the front desk girls at our arrival were superb. The breakfast is good, however I wish you would’ve thought about options for people with food allergies.