Met my expectations.

Good

Check in clerk was on his cell phone talking with his girlfriend while checking me in. Made for a lot of repetition to answer questions. Did not make me feel welcome or appreciated at all.

I love La Quinta, generally they are my go to motel in a town I'm new in. And this one was like the rest: well done, comfortable, quiet... but in today's world, to have a broken wifi, or one that the staff wanted to change the setting on my devices [though not that I understand the problem, not sure that would have worked]... and it seems this had been a known problem for some time - weeks?? - and allowed it to persist: totally unacceptable... wifi would not connect to any android phone, or any device using Chrome as a browser... was able to work around it the last morning there by connecting with Edge, and then going back to usual... but for 3 days minus the last morning, in a foreign city, only connection to the internet was by tethering off my phone and running up the gigabytes bill. The other two La Quintas I stayed at on this cross-country trip did not have this problem. Management here for allowing this to persist for this long, and sullying the brand's reputation really need to be replaced.

I like it everything

Very comfortable bed and great location. I’ll definitely be back.

The CLEANEST LaQuinta I’ve stayed at. The room was very spacious for my family or 4(2 bed-room.) Staff was very nice and checked in and out very quickly.

Shuttle does not go till midnight as told by receptionist but stopped at 23.30

Room was cozy and clean, bed was comfortable.

Dirty blankets. Heater broken had to change rooms then in middle of night our heater wouldnt turn off the AC so we froze had to go down get a portable heater and extra blankets which they made us come and get instead of bringing it up to us. Lady told us hot tub was working it wasnt it was ice cold and the in door pool was freezing as well.

Disappointed. Usually stay here every Dec., but changes this year make it less desirable. New charges for breakfast and pet. Pool was closed. Coffee in lobby was cold. Will stay somewhere else next year.

Overall great place to stay!

This place is awful. I couldn’t get of there fast enough

Hot tub is out of order.

Booked 2 rooms both rooms were terrible Room #1 TV not working Frig not working Room had a real bad Oder! Room #2 TV not working Really disappointed!

Great shuttle service to & from airport. Nice breakfast!

Terrible service. The AC pumps out heat when set to COLD. Experience: Their gym equipment is broken and seemed for a while, but when I brought it up to them, they all chuckled and said they’d have the maintenance guy look at it in 5min after his breakfast. It gets worse. I had to come downstairs a few times and he was still eating breakfast so couldn't help me. 30min later, after heavily insisting, he said he’d have his ‘guy’ look at it. When I brought it up again to him the next day, it was as if it was the 1st time he had heard about my issue. Looked at the equipment and pretended he didn’t know it was broken. Anyway, I gave up and checked out early. Summary: horrible service.

AWESOME!

They overbooked their hotel and had to send me to a different hotel that would not have been on my list of choices to look at.

The hotel is only a few minutes away from SLC Airport, which is why I picked it due to a late night arrival. I also like its breakfast which offers a good variety of options. But I feel the hotel needs some major upgrades to its facilities and amenities. The elevator broke down a few times and my room key didn't work on my last day there. Also the room doesn't have enough lighting.