Overall Ratings & Reviews Comfort Inn & Suites Airport - American Way

It was very clean the breakfast is amazing! Very quiet. It had cable with a lot of Chanel options as well. Also the workers are very nice

The hotel needed some updates, wasn't in the greatest part of town. Beds were comfortable, was ok for a one night stay, Was not to far from Graceland. The shuttle that they advertised had broke down. Cops came with guns out so that was a bit interesting.

The breakfast was great

Nice property

Upon arrival to our floor, we were overwhelmed by the stench of marijuana that it made our eyes water. We just wanted to get to bed to catch our 4:30am flight. At midnight we were awoken by someone knocking on our door “looking for their friend”. At around 2:30am, we were again awoken by the Memphis PD pounding on a room door telling them “to open up”. When we left for the airport and hour later, there were police all over the lobby. The front desk attendant just looked at us when we walked by. It was a horrifying stay and we couldn’t wait to leave Memphis.

Property not as pictured. Room smelled like meldew and old water. We wiped everything down with alcohol and lysol. Air conditioner had lint and mold in vents. Didnt even turn it on. Quiet location and staff was nice though.

Staff at check-in [Wednesday night (4/9)], breakfast (4/10) and Thursday eve (4/10) were extremely helpful. This property felt much safer the the Comfort Inn off I-40 @ Macon Cove.

The room I stayed had a weird smell, walls were very thin to where you can hear other people's conversations or at least their voices, there were a lot of weird noises like the Dryer, my ACs fan, whenever someone used the toilet there was a high pitched sound that would go off for 30 seconds, the toilet VERY noticable yellow stains, and although the bed was clean, I did notice I was scratching alot so I'm not sure what that was and thankfully I'm good. The pros were that the staff were nice, I did feel secure at night, and breakfast was okay. There's hot water and microwave/fridge. It was also very close to where I was going so that's a plus. However , I wouldn't try this again even it's for one night. For it to be where it is, they need to update their rooms.

I would stay here again.

Great customer service Dated bathroom

The front desk staff was very nice on arrival. The hotel is not well kept, noisy, and did not feel safe with a broken window on the first floor.

My socks stuck to the carpeted floor in my room and I had NO AIRCONDITIONG! It was miserable- would NOT recommend

Great staff, clean and comfortable room and general facility.

Love it

Hotel was absolutely disgusting. Smelled extremely musty and my allergy and asthma prone son immediately started sneezing upon entering the room. Needless to say we did not end up staying photos on the website are not accurate.

The man lied about a shuttle bus… it was a regular van The pool was closed ( called a week before and three days before and told us it was open) The young guy with face tattoos was very rude and arrogant towards me and my friend. Never got fresh towels or our room cleaned ( we were there for three days) Only good thing was the free breakfast. That motel is in horrible conditions.

Все хорошо, быстро заселили, единственное что номер был немного грязный. В остальном все замечательно 👍

The staff was wonderful and the hotel was very nice and clean. The breakfast was ok and will stay again

Roads around the property is horrible.( potholes and debris everywhere). The smell of marijuana.

Great customer service.