Overall Ratings & Reviews Clarion Pointe Prescott Valley

It was terrible trying to find the entrance. 30 minutes before check in and had to come back.

The stay at Clarion was great. The staff is so kind. The breakfast was good with lots of options. Julie at the desk was amazing. She even found batteries for my daughter's toy so it would work. Thank you. You truly made my daughter's day by doing that. Will stay here again.

Very nice room good breakfast options and very quiet.

Breakfast wasn’t very good.

Our stay was very mice. The staff were freindly and hel0ful. Our breakfast was yummy!

Hotel was very clean and workers were kind and helpful. Bed was very hard and uncomfortable and the room was very noisy. We could hear everyone that walked past the room and people above us.

Great stay for the price. Clean rooms. Looks newly renovated. Would definitely stay here again and recommend to others.

Although conveniently located on a highway going through a business district, the hotel is set back far enough from the roadway to allow for little traffic noise in the rooms, and there was plenty of parking space. Hotel materials explained the cleaning processes used to ensure healthy room environments. It was a nice surprise that there was no discernible disinfectant odor. Bed was comfortable and it was easy to control room temperature. Appreciated breakfast buffet.

Everything about this hotel is just right. It is clean. The furniture is updated. The beds are incredibly comfortable. The pillows were just right. The breakfast was yummy. The only thing missing was eggs. The manager was very helpful giving us directions to help us get around and giving us insight/ information to make our stay easy.

Excelent!

Staff were friendly and room was very clean!

Okay place. Nothing special

The room was new looking and clean. Getting checked in was easy and professional. I would stay here again

good, very polite front counter person

Room was clean and spacious. The bed was very comfortable. The walls are a bit thin, so you hear your neighbors. We recommended strips in the shower because it was slippery and could cause a fall. We also recommended body wash added to the shampoo and conditioner already in the shower.

Over priced for the type of hotel. Not a great area.

Excellent place to stay

Staff excellent. Room was clean. Was not told ahead of arrival that there was no elevator on site. Due to back and knee issues it was hard to get luggage to room. Staff was very kind but could not refund my money

I was placed in the room next to what must have been the utility closet. I was awoken at 5:00 AM by constant thumping, thudding, and machine whirring. I'm sure the staff was just doing their job, but given how vacant the hotel was that night, it would have been far more considerate to put me in a room that wouldn't sound like a construction site at 5:00 AM. Desk staff was nice and room was clean.

Front Desk staff in need of training. For example, not to be verbally disclose guest room number when guest checks in and/or when other guests present. Also: Directional sign for room locations on the wall at top of second floor landing is not correct ie, Rooms 216, 217 are to the left, not to the right. Not only an inconvenience but safety, security and emergency call issue.