7.2
Pleasant

From 410 reviews

Cleanliness

7.2

Room Comfort

7.0

Location

8.4

Service and Facilites

7.8

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Traveler Reviews Econo Lodge Inn & Suites Old Saybrook Westbrook

Number of reviews per page
20
40

Top reviews

Donn

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Priced right. Room cold when i arrived. Friendly staff.
Stephen

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I tried to cancel this reservation for a week through Expedia and through the hotel with and endless level of frustration only to be called by the hotel at 1000pm last night. Never use Expedia again.
Michael A.
icon-Leisure
Leisure

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The property is no Ritz, but it's a very good value for the money ($134/nt). The room was clean & comfortable with a big picture window looking out on a little pond and trees sporting colorful fall foliage. There was a load of parking and there's a fun restaurant Cuckoo's Nest Mexican a short walk from the lot. Shopping areas are just five minutes away in either direction. The ocean is a quick five minute drive away as well.
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Stephen
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

It was fine. Good value given the locale. Lousy breakfast. Would be better not to offer what was called breakfast
Mike
icon-Leisure
Leisure

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Very nice budget-friendly hotel near the beach.
Jennifer
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

The staff was friendly and helpful and willing to work with us for the groom's party to get ready. The staff was polite and let me check everyone in and have everything available for the others to check in.
Kathleen
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

I went to a wedding and travelled from FL to Old Saybrook, CT. I wanted a fairly inexpensive hotel in a safe area, close to the Marina. The room was clean, the shower was hot, the TV worked and the bed was sufficiently comfortable. I had a problem with my jewelry, with a small tag stuck on the post. The man at the service desk helped me. The landscaping outside was quite beautiful. i wish there were one or two more outlets.
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Liam

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Stayed one night and our suite for 5 was large and immaculate. Easy check-in with gracious front desk staff, beautiful grounds, loads of parking. The only negative is the mattresses were not very comfortable and they definitely need pillows and bedding upgrades. I would definitely stay here again!
Patrrick
icon-Business
Business

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

It was calm
Sonya
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

This motel reminded us of home. Older and well worn but with charm. The waffle maker was a fun experience. The grounds were lovely. The only negative was that the bed was extra firm & we are used to a soft mattress. We would recommend this motel.
Olivia
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful spot, very clean and well-kept on the outside. Rooms were maintained well-enough. My only complaint is that I asked for clean towels sheets after cleaning up a spill (then left for the day), and when I got back the "clean" towels and sheets were... not clean. It seemed like they had been thrown in the wash with no detergent, or only the dryer; I could still see/smell the stains. One of the towels that were in the room when we got there were also already dirty. Beyond that, I don't have specific complaints. If you're looking for a nice place to sleep for a few nights, but nothing fancy or that breaks the bank, I definitely recommend staying here (and checking out the Cuckoos Nest a 2 minute walk away). Stayed here for me and my girlfriend's 5 year anniversary and we had a lovely time.
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Dave
icon-Leisure
Leisure

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Help was great
Paul
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful grounds and lovely surroundings
GLENDA
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Carpet and bathroom dirty, AC falling in pieces and poor air.
Laurel

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

My credit card was overcharged twice by online EconolodgeInns via Expedia and by the local Econolodge Hotel. I have not been able to get a refund of $492.77 despite repeatedly contacting both the national booking site and the local hotel desk. The incorrect overcharge amount did not correspond with the full charge for the visit which was odd. The National site tells me the hotel must refund me, but the hotel says Expedia and National EconolodgeInns must refund me. Very frustrating. For the amount we spent including the overcharge, we could have stayed at a much nicer hotel. So, it was not as affordable as advertised for the published and booked rate. We stayed there for a full week in early July 2024 and a full week in late July 2024. The hotel was clean with convenient parking and a working elevator. The staff was friendly. On the way out, we requested fresh towels and on our return there was a plastic bag with fresh towels set outside the door as we had left a Do Not Disturb tag on the door. There is a good restaurant directly next store, but walking there requires a short walk on a busy road with a guardrail which we would not do again. There are several other good restaurants in close driving distance. We would gladly stay there again as visiting in that area frequently, but may not due to the unresolved charges. A week ahead, no rooms were available by calling the hotel directly or booking on the local hotel website. Rooms were only available via Expedia.
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Gregory
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Business and Leisure

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Everything about the place was worn and tired, and there was a strong scent of mold in the corridor carpet for the 2nd floor (where I stayed). In spite of signage stating that it was "always locked" but could be opened with a room key, the lock on the 2nd floor corridor door to the outside did NOT latch properly, and anyone would be able to enter the building. Not very safe. I suppose for the money it was about right, but it would not take much to make it safer and healthier.
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Verified traveler

2.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

We arrived and it was shocking how bad it was. They moved us to a room with a less broken air conditioner. We left the next morning having paid for two nights just to get out of there. Rundown and noisy in the hallways, bleak furnishings. The next night we stayed in the Hilton Gardens Groton and were very pleased. The proprietor was nice. It is a physical condition thing.
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June
icon-Leisure with Friends
Leisure with Friends

6.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Shower was dirty and Bobby pins and paper on the floor. The shampoo was empty. I have been going there for 10 years and never had a problem. I hope it was a fluke. I love this place. I hope the cleaners are doing better. I look forward to going back there.
Edmund
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Can't imagine that it was not the "season" for the pool, but it was not available in any case. I guess the former Grab-n-Go breakfast is also no longer available. These did not bother us, but if you're expecting these don't get your hopes up.
Jason
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Better than expected. Staff was very helpful and accommodating.
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