Overall Ratings & Reviews Minoa Palace Resort & Spa

Fancy hotel Strongly recommend

Stayed 6 nights in a pool view room which we were upgraded to. Had a beautiful view from the 2nd floor. The bedroom and bathroom were both very spacious and clean. The buffet breakfast was excellent. Was fresh every morning and had a very large variety of hot and cold dishes and sweets. The staff were all very friendly and helpful. Overall a pleasant stay in a beautiful property.

We had such a lovely time at this resort. Excellent facilities, very clean and great customer service. Angelo on reception was always keen to help answer any number of queries we had. Enjoyed the spa and indoor pool very much. Conveniently located on beach side and easy commute to Chania town. Would highly recommend this hotel.

My husband and I stayed at the Minoa Palace for a portion of our honeymoon with the half board package and we greatly enjoyed the experience. Their location was great and transportation to Chania was easily accessible. The half board includes breakfast and dinner in which the food was excellent. We choose this option so that we could venture out during the day and explore other places for lunch. Their services were amazing from the spa to the various classes you could participate in. The pools were beautiful and easy access to the beach. I would highly recommend a stay here if you’re looking for a place near Chania.

Excellent breakfast and dinning options, friendly staff and great hotel, pools and gardens.

The best hotel in Plantanias. The staff are super friendly and helpful. The hotel is always clean, accessible and full of character. Breakfast was superb and the restaurant by the beach a lovely venue to eat it. An area I would suggest improving would be the menus of the restaurants to cater more for vegetarians and vegans but this is not a criticism.

Would recommend

We were travelling with a 16month old so really liked the facilities for toddlers - the playground and two children’s pools as well as the cot that was provided. The staff were all very friendly and accommodating. The hotel is in a great location to get to the beach, and restaurants along the strip. The food was nice in the restaurants - although not too many choices for small children.

This resort and spa was lovely! The breakfast was terrific and the location was convenient

Nice pool. Staff are efficient but not very friendly. Pools close very early at 5pm

We loved our time at Minoa Palace Resort. Immediately upon arrival we were greeted with bubbly and friendly staff. Upon check in we were escorted to our room where we were gifted a bottle of champagne and some chocolate covered strawberries to celebrate our honeymoon. The room was spacious and clean. The pools and beach access were excellent. To top it off, the complimentary breakfast was absolutely delicious. The spa facilities were also very nice. My husband and I both had wonderful massages. The resort is about a 20 minute drive to downtown Chania but there are plenty restaurants and activities to do near the resort. 10/10 would recommend this resort to anyone.

Despite our stay starting with a havoc caused by the fire on the neighboring farm (not the hotel's fault), it turned into a very pleasant experience with the hotel personnel at all levels trying hard to mitigate any negative experience we might have had, even without us asking. The room was cleaned from ash blown in by the wind from the fire immediately, and, as soon as it became possible, we were upgraded to a room with beach views and farther away from the fire affected area. Staff on the property all are extremely polite and accommodating. I highly recommend this place to anyone planning stay in this area. A lot of tours available in the area, amazing dining options, and very warm local people will add extra positive notes to your enjoyment of the beach.

The hotel was beautiful and the staff really nice and helpful. The food options were incredible. Everything was wonderful.

It’s nice hotel

We really enjoyed the breakfast and dinner each night. Vasillis is the manager and was an amazing host! He greased us each day and made us feel like home.The rooms were clean and the hotel wa so close to the beach within walking distance to so many restaurants and shopping. The pools were fun and clean. I would stay again!

The front desk staff were always willing to answer our numerous questions and listen to Canadian stories 😃

Very friendly and competent staff, nice pool area, relaxed atmosphere, excellent location, spacy rooms with superb service, cultured hotel guests

We had a great time at the resort, the grounds and staff were lovely. The food was especially delicious, five stars! A special thank you to the restaurant manager Vasilis who made us feel so welcomed every time we dined. Thank you for your hospitality!

Great service. Great facilities and gorgeous resort. Excellent food and dinning options. Beach was well kept. From the moment we arrived the staff were very attentive and helpful. They handled our bags, had us in our room as an early checkin in a reasonable time. Made us feel welcome and gave us several perks for us to enjoy. Highly recommend this hotel if you like luxury and 5 star service

Not enough staff at the front door to help out with the luggages when checking in-out.