The hotel is in a great location which is about the only positive. The front desk staff was both unprofessional and uninformed. We had a couple issues. The first being we thought we had booked a patio view room. We were given a basic room. When I brought this to the attention the front desk they did some research and then simply blamed the website for having the wrong room description. Basically told us, “it’s not our fault” and did nothing further. Our AC did not work and when I brought it to the attention of the front desk the gentleman told me the 3rd floor doesn’t have AC. I immediately asked for a manager who told me the 3rd floor did have AC but didn’t seem to believe there was an issue. After I explained the thermostat was blinking a caution sign she agreed to have maintenance look at the issue. Turns out the AC was indeed not working correctly. Very poor service.

Stayed for 3 nights, breakfast included was standard. Very nice staff who were very helpful and accommodating. Regular cleaning of the rooms. Only 4 stars for rooms as the bathroom shower cubicle wasnt enclosed enough, and most of the bathroom floor would get wet when showering, however due the aforementioned regular cleaning available it was manageable. Would’ve appreciated if the bathroom doors had shut fully! Not the biggest issue as only sharing between two people this time, but people should be aware. The location was perfect and very easy to return back to the middle of the day. Close to the cathedral and local shopping. 15 minute walk from the harbour, Five minutes from the local market.

We stayed in this hotel for one week in February 2025. The WHOLE staff was VERY friendly. Unfortunately we had a medical emergency case during our stay and the reception team helped us in this difficult situation by organizing professionally a Dr. to our room and as well as arranging for us an extension of our stay. We really appreciate your great support very much, a big THANKS to the whole staff of this hotel! Family Tehrani

Stayed here for our holidays and it was the best decision! The view on the cathedral was so unique and for breakfast we had a variety of fresh food of all kinds! I am vegan and they even had options for me! Also thanks for having almond milk and oat milk as an alternative! 🌱

Just back from a night’s stay at this Hotel. It is in a perfect location, close to all shops, bars and restaurants. Jose on reception is a very friendly and helpful guy who can’t do enough for you. Our room was perfect, so comfortable and cosy with a good size bathroom. Breakfast in the morning was great with so much choice. Hoping to pay another visit very soon.