Overall Ratings & Reviews Taj Cidade de Goa Heritage, Goa

The location was perfect. Right on the beach . Except one of the server , everyone were superb

This property always feels at home , the chef Balaji and Front officer Reagan , took good care of us

Typical Portuguese style hotel built 30 years ago. Now a Taj property. Service not upto Taj standard especially Reception staff. Bit slow. Nice ambiance. Rooms are real heritage type n big. Portico u hv to squeeze your self. High tea horrible. At least they gave nice dosa. Cold tea. One small not so exciting bar. Food ok not super. The adjacent property Horizon is supposed to be modern with great view of the sea, The Heritage is closer to sea n few steps away. The beach is black sand . Bit muddy to have a dip. Good enough for a morning or evening walk. Half Taj standard property.

Excellent stay

One of the best experiences of service I have had. The team were very customer focused, knew their specialisms and were able to provide a very memorable stay. Riya and Nikita were stars for the whole stay and helped us with information and any requests we had. Deepak, Nitin, Malick and Thulsi were exceptional in the café/restaurant and always very attentive and served with a smile. Chef Vidhya was another star who even cooked special meals to allow us to taste some of her great food. Dattaram ensured we were looked after throughout our stay. The property has a great vibe and resort feel with lovely open areas and uses fans more than air conditioning, which provides that more traditional experience. The room we had was spacious and had a good view. The high tea is wonderful and has plenty of choices which vary daily. It was hard to fault this hotel and our stay except that we should have stayed longer!

N

Perfect stat at the beach side.

The Taj team was awesome as always. They took care of us like their family member. I would like to specifically mention restaurant managers, chefs, restaurant staffs, Bar tenders for their exceptional service. Awesome team Taj!

Awesome

i recently stayed in a sea facing room which was excellent, almost on sea front.. My booking was with all meals. On check-in i was told to use GRAND SALA venue for breakfast, lunch and dinner., It was difficult to locate this venue almost underground , a big hall with no windows , ventilators and natural light. It had long rows of tables .atmosphere here was very depressing.,.. after the dinner i told them of my bad experience, and only then they told me that i can go to two other restaurants at the property, which they dint tell me on check-in.

Perfect spot to be in Goa

The property was going thru renovation, which we were not aware of till we got there. They did give us good rooms away from the noise but had we known that we would not have paid so much to hear the drill machine going on all day I. The lobby and pool area. Don’t ever eat at their restaurant called Alfama- it is HORRIBLE and overpriced. Also, the staff at the buffet was hit or miss. The last day of checkout was bad experience, the staff member Avdesh was rude and basically refused to serve us. I was shocked. The front desk tried to charge us twice for things that were already paid for- so do check your receipt before leaving the premises. The hotel has a private beach with walk out rooms, which is the only reason we would stay again.

Wonderful property.

Excellent, clean property

Our stay at Taj is splendid, it was mesmerising, with so many amenities, like private beach, infinity, vibrant multi-cuisine restaurant, and amazing staff.

Superb proximity to the beach, lovely views and superb staff. Special thanks to the duty managers ujjwal and chitragupt. I am extremely humbled by the extraordinary services and commitments they stood upto, making this a very memorable trip of a lifetime. Thanks to the whole team of Taj Cida de Goa for the lovely experience

There was an issue with the room and staff quickly resolved problem by providing another room. Service in all restaurants used was excellent. Good selection of fresh food at breakfast. Taxi service provided was wonderful. My driver was polite and drove smoothly.

We prefer more home cooked or Goan options for lunch or dinner..also non oily greasy food as option for dinner Loved the relaxed atmosphere and friendly staff

The staff at this property were amazing, from front desk to restaurant dining they went beyond expectations to make our stay memorable!

Taj Heritage has such attentive staff, wonderful food and drinks, and probably the best hidden beach in Goa. The facilities are just picturesque perfection. I took pictures from each angle of the facility and I don’t know which is best. If for no other reason, I will return just for the open air sitting deck’s stunning view - I could sit there and read all day. The grounds are immaculately kept, the swimming pool well maintained, and my room had an incredible view of the water. The facility’s security is always present yet not intrusive, if you are a family and want peace of mind. The dining options - in and outside of the room - are quality, and they’re diverse, whether barbecue, traditional Indian, or Portuguese-Goan fusion. While in Goa, I visited other nearby upscale resorts for dinners and meetings - these shared Taj’s convenient proximity to downtown, facilities, dining options, and security. The two assets that separate Taj Heritage are it’s naturally secluded beach and it’s warm and attentive staff. A local businessman was who told me about the hotel and it’s beach - he and his son visit it often. But I was even more impressed by the staff. Goans are special people with a reputation for friendliness. At Taj, I felt like the hotel used this natural resource better than elsewhere. Staff were always politely inquiring if I needed anything, making a local’s suggestions, and just talking with me about this or that. They felt genuinely engaged with the patrons.