Overall Ratings & Reviews The Puli Hotel And Spa

Simply outstanding. An oasis in the middle of the city with impeccable service. Friendly, relaxed with a wonderful aesthetic.

Great service right from the start to the finish, accommodation was clean. Home delivery food was very delicious they listened attentively to all the requests made. Complimentary fruit every evening, minibar and an upgrade! Will definitely come for longer when I next visit Shanghai. Will be recommending to friends and family. Also all designer stores at your footstep and fully equipped gym

The hotel’s customer service was outstanding, with friendly and helpful staff especially Eileen & Stephanie went above and beyond to ensure a pleasant stay.

I had been to the Puli for drinks and meals on previous visits but this was my first stay. It’s an incredibly comfortable and low key luxury place - the bed, the discreet room service, the breakfast buffet, the central location, everything about this place is wonderful.

We had the pleasure of staying at the Puli Hotel and Spa. The location is perfect, right in the heart of Jing An. Reels Mall is a 2 minute walk, the Kerry Centre is a 5 minute walk. nearest metro is Jing A Temple which is on line 2, most convenient line which gets you pretty much everywhere. 20 minute walk to West Nanjing Road. Overall great hotel, perfect location with lots of shops and dinning options. Hotel was clean and the staff were very helpful. Spa area was lovely. Few observations however, the jacuzzi had some particles floating in it. I left the minute I saw them and also the swimming pool was a little too cold.

Nice hotel

The Puli Hotel is an amazing oasis in Shanghai, an outstanding hotel property, the staff are attentive, professional and personable. I can't wait to return!

Loved

Beautifully designed hotel in a great location. Staff is super kind and helpful. Only down side is the breakfast which is charged about $40/p and is not at the level for Asia. The other hotel on the same group in Beijing (The PuXuan) offers a more complete and refined buffet in comparison. Outside of that, we highly recommend this hotel!

Great location and staff.

Very upmarket and discreet hotel. Customer service was exceptional. Breakfast was high quality made to order (rather than a buffet)

Excellent experience.

Great location, friendly staffs, Comfort & Quiet room. Lots of dinning & shopping options around the hotel, highly recommended!

Hotel is located in a central location of the Jing An Area. There are a couple of shopping malls and department stores within walking distance. The hotel is nicely designed, staffs are welcoming but I think they could be more well-trained in general for such a high standard hotel. The room is nice and comfortable. One thing is the sliding door for bathroom and bath tub is partially transparent so it’s a bit inconvenient and embarrassing if you prefer more privacy for yourself. I did request the staff to apply big patch sticker on the sliding door to solve this problem and they did accordingly so I’m okay with stay all in all. Minibar is free.

This hotel is lovely, situated next to a park and across from the Jing'an Temple. The subway is on the same block as the hotel, which makes travel around Shanghai easy. I particularly liked that there were no carpets in the rooms.

Serene and beautiful, love the pool.

boutique and artsy designs staff courteous.

Low key but high quality standard. Will stay again.

这次近一个月的中国之行，我们待了几家高档酒店，其中，上海璞丽、南京Ritz Carlton，以及两家Waldorf Astoria - 北京和上海，我们印象深刻。他们各部门员工服务热诚，带给我们温暖的回忆，我们很感谢。除了整体品质出众之外，我们最喜欢璞丽的装饰风格和专业服务，南京RC的温暖服务，特别值得一提的是早上自助餐经理Bella Chen给我们优质印象，以及WA一流的建筑和装饰。我们希望能有机会再来一趟中国行，再能待在这几家酒店。除此之外，若是我還能有些要求的话，我希望北京WA早上自助餐厨房工作人员能在我享用早餐时，稍稍安静点！另外，就是能在RC、WA多听到些播放的合适中国音乐。

这次近一个月的中国之行，我们待了几家高档酒店，其中，上海璞丽、南京Ritz Carlton，以及两家Waldorf Astoria - 北京和上海，我们印象深刻。他们各部门员工服务热诚，带给我们温暖的回忆，我们很感谢。除了整体品质出众之外，我们最喜欢璞丽的装饰风格和专业服务，南京RC的温暖服务，特别值得一提的是早上自助餐经理Bella Chen给我们优质印象，以及WA一流的建筑和装饰。我们希望能有机会再来一趟中国行，再能待在这几家酒店。除此之外，若是我還能有些要求的话，我希望北京WA早上自助餐厨房工作人员能在我享用早餐时，稍稍安静点！另外，就是能在RC、WA多听到些播放的合适中国音乐。