What an amazing experience, the staff are very friendly and accommodating. They made my stay personal, something that I do not get in other hotels. They have daily activities suggestion, breakfast, afternoon coffee and tea and gym classes are included in the booking. They also have a restaurant on site called Barry's that serve the best cheese fondue.
The hotel also has a very nice location, 5 minute walk to Grindelwald station and also the gondola towards Mount First. I highly recommend the place to everyone. I will definitely stay here again when I come back to visit Grindelwald.