9.2
Exceptional

From 539 reviews

Cleanliness

9.4

Room Comfort

9.0

Location

9.2

Service and Facilites

9.4

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Traveler Reviews Eiger Mountain & Soul Resort

Number of reviews per page
20
40

Top reviews

Verified traveler

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Perfect location in Grindelwald for shopping, restaurants, and walk to ski gondola. Outstanding service and breakfast buffet.
Ah
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The hotel room view is amazing . The check in is smooth and service is good. Grindelwald first is just 5mins walk.
Lexi
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff. Breakfast was good. Nice location. Nice amenities. Very clean. I would recommend!
Verified traveler

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Very charming and comfortable! Our favorite hotel during our stay in Europe! Delicious complimentary breakfast! The staff made every effort to ensure our stay was wonderful! Very well located to walk to everything that Grindewlad has to offer.
Vu

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The view was beautiful
Carol
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

We really enjoyed our time at the hotel. The staff was amazing, especially Melanie. Wanting to make sure we were happy with every aspect of our stay. The hotel was very clean and we loved the free breakfast. Would highly recommend.
Cody
icon-Leisure
Leisure

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

A very pleasant stay. The staff were incredibly friendly and flexible. Breakfast was great with lots of options. The workout area was a nice touch to start my early mornings. Great location. Very close to the gondolas up to First and it offers tremendous views of the surrounding mountains. If I am ever back to Grindelwald I will stay again
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Laura Jean
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

The location of this hotel was very close to the bus and train stations. We were able to check in early since our room was ready. We got the room we requested and it was very clean and cozy. Pillows, sheets, towels were all very clean and comfortable. We booked an excursion through the hotel staff and they were very helpful and nice. We included breakfast in our stay and it was delicious and the best we had throughout all of our stays.Hotel has a very nice vibe and would definitely recommend. One thing to note that is not related to the hotel exactly but the area is hilly, so if you have trouble walking, it may be an issue.
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Shuk Wa
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

The room is big compare to other hotel. We got upgrade to suit which has a garden outside. Sitting there is very relax after a long walk during the day. The drinks in the mini bar are free as well. The coffee machine in the room also very good. Highly recommend to others.
Patrick
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Great location and friendly staff. Gym and extra accommodations are awesome. Overall experience was great!
lok ting
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Great location. Restaurants and shops at the doorstep
Kimberly
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The views from our room were stunning. The staff was friendly and helpful. We especially loved the breakfast. Only downside were the pillows.
Brandon
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Amazing hotel. Close to everything. Would highly recommend.
Nancy

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Very warm, efficient and professional staff in receiving and at breakfast. Thank you everyone!
Jeff
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Unpleasantly hot in the summer, even in early September! I was aware at time of booking that there is no AC, but I was not aware that the room doesn't have any windows that can open! On the plus side, the included breakfast was the best I had in over a week in Switzerland at four different properties.
STEPHANIE
icon-Leisure
Leisure

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Melanie was fantastic checking me in and giving me all information I need about my stay. I felt very welcomed. The room itself was very comfortable and had everything I needed in it! They views from the room was amazing. Thanks!
Lindsay
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful property, very clean, excellent location, very nice staff
zulfiqarali
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Staff are plesant. Breakfasts were delicous. One of the owners checked in the mornings at breakfast to see how we were faring. Hotel is centrally located, has a fully equipped gym, has a wet/dry sauna amd gym classes. The only thing that I didn't like is lack of personally controlled ac or heat. But the personal touches provided by the hotel more than outweighs this.
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cherise
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Eiger Mountain and Soul Resort. The hotel far exceded our expectstions. Service was exceptional, and our room was large and very comfortable. I highly recomend.
Pamela
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

What an amazing experience, the staff are very friendly and accommodating. They made my stay personal, something that I do not get in other hotels. They have daily activities suggestion, breakfast, afternoon coffee and tea and gym classes are included in the booking. They also have a restaurant on site called Barry's that serve the best cheese fondue. The hotel also has a very nice location, 5 minute walk to Grindelwald station and also the gondola towards Mount First. I highly recommend the place to everyone. I will definitely stay here again when I come back to visit Grindelwald.
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