Overall Ratings & Reviews Chateau des Reynats

We enjoyed our one night stay at this charming small chateau.

This was a birthday treat for my wife, so we stayed at a hotel that we had passed many times and heard a lot about. We had a double room but no A/C which was needex. We did find a fan, so we put up with the noise. We looked forward to the lovely pool only to be told it was not in use due to re-tiling, most disappointing. Good news though, the new Spa facilities were now open but the new spa pool was not fit for use. I treated my wife to a massage and I got free use of the sauna's, ice cascade, cold tipping bucket and new computerised shower with sound effect and lighting, very very good. The Spa staff were excellent. The restaurant was lovely, the food delicious and staff courteous. Overall, I thought that the hotel lacked readiness, especially the lack of the swimming pools and general tidyness. The tennis court was not fit for purpose and needs a complete overhaul. I do however expect to return before the summer season ends.

Beautiful chateaux, lovely staff, wonderful food. Very comfortable bedroom. We are very happy customers!

Sehr unkompliziert. Trotz der späten Zeit und des schlechten Wetters, war die Receptionistin sehr freundlich.

It was so exceptional to be able to stay at a real, if small, castle. Our suite was delightfully spacious and the bed was extremely comfortable. The receptionist was wonderfully warm and inviting. We had a marvelous dinner at the restaurant. The only flaw was that the scrambled eggs were a bit tired at the breakfast buffet. Overall though all else was perfect.

Interesting hotel, with excellent restaurant. Nice location, near a Amboise castle.

We liked the Chateau but it is on a busy industrial street. It is set back so the noise is minimal and the facility itself is beautiful. The staff was helpful and the food was excellent. They only have a limited menu on Monday nights. The grounds are pleasant

Hotel is a nice chateau on a large piece of land, excellent parking, and great reastsurant and breakfast buffet. The rooms are "ok", clean, beds are "just ok", but rooms need some renovation.

We have been there before but this time found the restaurant had been fully booked for a coach party, meaning a taxi trip into town to look for somewhere to eat at a cost over over €50. Not good enough.

Booked my room at 10:50pm, got to the hotel at 11pm only to find it closed. I could not access my room and was still charged in full after I was told on the phone that no one will be there to let me in. Worse experience ever. Le service client est catastrophique et la direction malhonnête

Staff were very helpful and friendly. Always willing to offer advice

Very pleasant environment and tasty food. The hotel was exactly as described by Expedia.

Great Hotel but weather was very hot and therefore we had to open window BUT OUR ROOM WAS ON GROUND FLOOR and so not secure!!. Needs basic AIR CONDITIONING. Also the towels were the most THREADBARE we have ever seen - new towels please. Also a small boX of tissues in the room would have been nice. Food (in the bistro) was excellent and the service first class.

We loved the food at the restaurant. We stayed at the Orangerie which has very well-presented rooms. We think it is very good value. The only negative was that the air-conditioner did not seem to be working and we had to open the window at 3 am. Otherwise, an excellent experience and we will be back next year.

Tres beau chateau et tres belles chambres. Mais la suite que nous occupions necessite d etre renovee. Aucun equipement "moderne" et plus de personnel a partir de 21 heures. Tres moyen pour un 4 etoiles.

Hôtel joli de l’extérieur avec beau parc. Les chambres sont vieillottes avec une décoration plus que datée. Le confort est plus que limite pour un soit disant 4 étoiles. La literie n’est pas bonne. Salle de bain du même acabit avec un filet d’eau alternant entre le froid et l’eau bouillant. Le sèche cheveux n’a aucune intensité. Les meubles ne sont pas en bon état. Quant au petit déjeuner c’est hors de prix 15 € 00 avec une qualité moyenne avec aucun service à table. Même chez Macdo il y a un service en salle mais visiblement plus dans les hôtels de standing. Heureusement le restaurant est délicieux plats desserts et vin proposés

À éviter. Nous sommes arrivés vers 16h30 pour profiter du spa. A notre arrivée on nous indique que le Spa est hors service. Nous trouvons ensuite notre (très petite) chambre avec un sol qui grince et mal insonorisée. Il y fait frais en cette fin septembre avec un vieux radiateur qui ne semble pas fonctionner. Je descend donc demander un moyen de chauffage, on me dit qu'un petit radiateur me sera apporté. 10 min plus tard le radiateur le la chambre fonctionne enfin, je descend donc avertir la réception, en indiquant gentiment et avec le sourir qu'il n'est plus nécessaire de nous apporter un radiateur. Je sors quelques instants récupérer un sac dans la voiture et à mon retour je surprend une conversation entre les 2 jeunes femmes de le réception, elles nous critiquent allègrement: "ils arrivent super tôt et en plus ils leur faut du chauffage non mais sérieux". Décontenancées par mon arrivées, les jeunes femmes stoppent nette leur conversion lorsque je traverse la réception pour regagner ma chambre. La chambre... aucun mini bar, pas de bureau, une seule chaise, du papier peint qui se décolle, des taches sur les murs et pour finir une litterie inconfortable. Les 4 étoiles sont une prouesse pour cet établissement qui n'en mérite pas plus de 3. Une très mauvaise expérience, principalement due à la malpolitesse des 2 jeunes femmes et à l'inconfort général de la chambre.

À la sortie de la ville, accueil très sympathique

Excellent accueil, château magnifique, chambre très bien !

Excellent accueil, château et chambre très bien, et la piscine en plus !