Overall Ratings & Reviews Cresta Palace

The staff was wonderful, very helpful and knowledgeable. We especially appreciated Lily who worked at the front desk and set us up with ski passes and a place to rent skis. She also provided a great tour of the hotel, showing us all the amenities and how to access the ski storage. The daily breakfast was great.

Just the best all around with amazing staff and overall great value.

The Cresta Palace Hotel in Celerina is a wonderful place to stay—charming, beautiful, and very welcoming. The staff is friendly and helpful, always making sure everything is just right. It’s a great choice for families, as it’s very child-friendly and offers lots of support for activities. The location is perfect, close to St. Moritz and amazing ski areas, especially for beginners. They even helped us arrange private ski lessons and took care of all the details for our trips and activities. The food is excellent, and the service makes the whole experience so easy and enjoyable. Highly recommended!

This place was like an elegant home away from home. Staff was very helpful and gracious.

Everything about this hotel is excellent. The staff was amazing.

Upgrade in Junior Suite!

Simply amazing!

Perfect in every way!

We were very happy! Very nice hotel and very children friendly! Thank you!

Great location and great service.

Generally great. Especially the Spa area. The noise from kids running in the corridors needs to be controlled as the sound travels easily. Hotel corridors aren't a playground.

It was good and clean

Good clean room, furnishing a bit outdated

Excellent

Shower is badly designed. Hotel is old and in need of some remodeling. Carpets are very old. The room has the smallest Tv I have seen in my entire life, something close to 12-15 inch tv.

This is a great property. High value for money. minibar is free !! However some dampeners, 1) Being a vegetarian, I asked the very nice receptionist if they can provide some vegetarian options in the breakfast menu. they were so kind to understand and oblige. Rude shock in the middle of the breakfast was when they presented me with a bill for it !! tsk tsk!! But i protested and they obliged after trying 2-3 times to coax me into paying. so no love lost ! 2) They do pick up and drops - However with a rider, they will not pick up from St Moritz (only 2kms away)which is the main attraction due to which they even get a booking - Must rethink this policy , no ?

friendly and great hotel. very happy with this choice! always again...

Great hotel.

Overall very nice but the pillows are horrible - too flat and have no substance to them and the "pillow to order" service does not offer better choices. The specific room had noise and vibration from the floor above which made sleep difficult. Breakfast was excellent! The Spa and pool are also excellent. Proximity to the train - excellent!

First of all, it's not ski-in-ski-out. You'll have to carry skis 1/2 km. Secondly, the spa with sauna start working only from 3 till 8PM. Tthe pool works from 9AM to 8PM. At 9 AM the teapot and hammam are cold, but at 8PM they make sure you leave the area. Housekeeping saves on toiletries, we have to ask for q-tips and cotton discs.