The staff was smiling and welcoming, they did their best to make us feel comfortable.
But I had called beforehand to shorten my stay which was confirmed on the phone and at check-in. Nevertheless, the manager managed to steal 5 nights by saying he had no idea. Hotels.com was helpless. I am truly disgusted and can only advise to avoid this place because of their dishonesty. That was not acceptable and left a very bitter taste about Morocco, Marrakech and Hotels.com.