Overall Ratings & Reviews Park Plaza Faridabad

Very comfortable stay

Your front desk staff needs lot of training and grooming. I stayed at the hotel from 13-15 and again from 16-17 May 2024. On 14th evening I had filled the Raddison membership form and given to the lady sitting on the front desk but till the time I checked out 2nd time on 17th May she did not take Any action on that membership form. On 17th at the time of checkout she told me she will email it to me but even 30 hours later I have not received the same. Wonder what is the basis for your selection of such incompetent staff

Service was excellent. Choice of breakfast options is very good. Comfortable stay.

Decent stay with good food options

Value for money. Overall satisfactory stay.

This was the worst hotel I have ever lived in my life so far. This hotel is not worth for even 2 stars. It was a dirty, filthy hotel. The room definitely had smoking smell. There were stains all over the place including the carpet, bath sink, table etc. The toilet seat has yellow stains. The worst part was the staff's attitude. They asked me once how my stay was. I told him all the issues and their response was "sorry". What do I do with your sorry? I paid $110 per night for this filthy hotel. I filed a claim against the hotel, sent them the pics and videos of the filthy place and was able to recover some amount of money. Never stay at this hotel.

Hotel close to market and many food outlets. Buffet Breakfast variety was quite Vast. It was comfortable and cozy stay.

Good location ! Close to industrial area. Badly maintained property. Satins on carpet, broken faucets , uneasy bed. Unhygienic room condition!

Good property to stay in Faridabad as looking at the limited options we have.

The property is far below its claimed star rating and in a very poor state. I travelled from Melbourne and stayed for one night moving from Taj Vivanta as this property was closer to my last day plan of visiting a friend in Sec - 21. It is a very govt style poor experience right from the checkin process where the reception staff do not greet you let alone make you feel any welcoming. I felt that the entrance guard had much more training then the reception staff especially guy named Nikhil who could not look up my reservation made through Expedia for 15 minutes while I was standing on the reception. He is pretty cold and gave no eye contact while talking and ignorant to your queries like a typical govt employee. As it can be seen in the picture, the room carpet had stain marks all over the floor. It had ciggi burn marks all over the carpet and the room smelled of smoke despite it was a non smoking room. The bathroom locks were broken/hanging and no cleaniliness at all across the property. On the day of 23/05/22 there were thunderstorms and rain that led to the main reception leaking water from the roof right in the middle of the entrance. They had to place buckets and towels on the floor to collect all the water. This says it all about the hotels ailing infrastructure that needs a major overhaul. I will never recommend anyone to book this hotel as it will give you the feel of a low end budget hotel at a price in which several better properties are available to rent.

Ran into issues during check in as the management did not have my booking information at their end.

It was great day at park plaza. Great services

Food was absolutely pathetic. The rooms are dirty, the bed is extremely uncomfortable, the showers are blocked, the bathroom faucets are rusting away to glory and are damaged. The toilet flushes dont work properly.

Excellent service by the hotel and superb food and snacks

Nice hotel, great staff, could do with more attention to cleaning in some areas

AC was not working. Lights not working , called reception multiple time but they didn’t resolve it. At last we had to leave the hotel after few hours of check in. Very bad experience

Nice place to stay & staffs were very co-operative.

Pathetic front office staff..! Basic amenities not present in the room (like a mini fridge). AC doesn't works properly...no cooling in the common areas...but worst are the front office staff..! It's a sad and depressive place

The property is highly over rated on the website and the check in procedure too was terribly time consuming! I would like to demand some serious concession on my next bookings because of this blunder!

Clean,modern and comfortable.