The resort has a lot of potential location and setup wise however, the service and meals need a lot of improvement. The staff was quite inattentive, slow and not always friendly (especially the breakfast staff would only greet western guests with a smile but not locals…). Simple request like asking for a bigger glass to drink out of was not possible. They referred to the smaller glasses. The breakfast is quite minimal and the dining/lunch menu lacks seafood options (one would think that's the most easiest ingredient to get on the island). Also, local Vietnamese dishes have to be preordered a minimum of 4 hours. The roof of the bungalow was broken and rain got through it. The phone didn't work to call receptionist. Also, the door of our bungalow could not be locked.