8.9
Very Good

From 382 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.3

Location

9.1

Service and Facilites

8.9

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Traveler Reviews HIG Hotel

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Customer reviews

A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

Friendly staff, good service attitude, food is mainly local food, acceptable 👍🏼The room is spacious and clean👍🏼👍🏼👍🏼
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 49 week(s) ago

The staff was helpful. The tomyam ala carte dinner was 👍.

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Noor
icon-origin-TRAVELOKA

9.4

/10

Reviewed 59 week(s) ago

Bilik besar, staf peramah dan semua yang bagus bagus di hotel tersebut. Sarapan juga sedap, puas hati. Saya bagi 5 star untuk perkhidmatan pegawai dan staf HIG yang sangat cemerlang.

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Noor
icon-origin-TRAVELOKA

9.4

/10

Reviewed 65 week(s) ago

Bilik besar, proses check in check out pantas, staff semua helpful dan bagus. Food sedap! Pasti akan repeat.

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M Hanif C. O.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 69 week(s) ago

All the best. There are only 2 that need to be fixed 1. Wifi - the most failed. The worst is even after informing the operator on duty. Still bad. If it is related to bussines, want to meet online from the room, it is a problem. Very very worst, If the rating is below one, I will be the worst really. Hope the management takes this seriously. 2. The lamp on the dressing table, not repaired. The others, all satisfactory, indeed I will recommend to my friends. God willing. HIG Hotel is the best.
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nur h. b. a. r.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 86 week(s) ago

I recently stayed at a budget-friendly hotel located just a quick 100-meter walk from the hig complex. The hotel 's proximity to the complex made my stay incredibly convenient. The room was clean and comfortable, and the staff was helpful and professional. The overall experience was great for the price. If you're looking for an affordable place near the hig complex, this hotel is a solid choice.
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1 people find it helpful

Mohd A. B. R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 110 week(s) ago

Good service, beautiful clean.

1 people find it helpful

Hasnan J.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 133 week(s) ago

Good and nice room and environment.

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Nurul A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 133 week(s) ago

Hotel HIG berada di tengah bandar kuah, sesuai untuk membeli belah kerana attach dengan kompleks HIG. Berhadapan denagn bazar, terdapat jualan, kedai makan yang sangat-sangat membantu dan selesa untuk percutian keluarga. Bilik yang bersih dan layanan memuaskan.

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Hazmi h.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 135 week(s) ago

What happen to HIG reception staff, the staff should be customer orientated people. Should represent the hotel as sales person to sale any product that the hotel is selling, example when a guest request is not met, please explain why. Call grab car. Cannot. Room upgrade. Cannot. Any more discount dining voucher. Cannot. Extra pillow. Cannot. International perspective I could give 0. However the bellboy was very helpful.
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1 people find it helpful

MUHAMMAD H. F. B. M. R.
icon-origin-TRAVELOKA

9.3

/10

Reviewed 145 week(s) ago

As always the stay at HIG never disappoints. Spacious room with various facilities provided. But this time the level of cleanliness is less than satisfactory. Carpets are not vacuumed perfectly, there is dust in some places such as window frames and table lamps. Hopefully the level of cleanliness can be improved further in the future. Will stay again if coming to Langkawi.
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Nany N.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 147 week(s) ago

Standard room is soo great and comfortable. Thank you for your service 👍.

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zafirah h.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 161 week(s) ago

Great greetings from them! Islamic, yummy breakfast!

1 people find it helpful

Mior F. A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 165 week(s) ago

Nice hotel and excellent services.

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Mohammad S. B. A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 171 week(s) ago

Quite satisfied with the clean and islamic room staff service. God willing, if I go to Langkawi again, my family and I will stay at this hotel for longer. Highly recommend to all. Thanks HIG.
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papua y. g.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 172 week(s) ago

Stayed in the deluxe suite hillview. Room is spacious and clean. Housekeeping did a great job. Staffs are friendly and helpful. Great location for shopping and food. HIG complex, bazaars and arked are just downstairs! Breakfast is simple. Theres some sop breech during breakfast buffet. Staff can do better in handling the overflowing customers.
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Mohd R. B. A. S.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 179 week(s) ago

Good hotel environment and suitable for leisure.

1 people find it helpful

Ikhwan Z. R.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 183 week(s) ago

Shower water is super fast awesome

1 people find it helpful

NORZILAH BINTI HASHIM
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA

9.7

/10

Reviewed 263 week(s) ago

The reception staff so good and friendly. The room spacious and comfort. This is my forth stay in HIG. Thanks.

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Shaharuddin Mohd Shariff
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA

8.8

/10

Reviewed 275 week(s) ago

Enjoy a clean and attractive hotel near HIG shopping with a very comfortable and comfortable setting.
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