Overall Ratings & Reviews Motel 6 Palm Springs, CA - Downtown

We had no hot water for two days. Made numerous trips to front desk and was told it would be taken care of finally late on third day it was fixed.

With a baby and a toddler, it was a big deal to me that the hotel did not have a clean room ready for us at check-in time of 3pm. We had to wait till almost 5pm before we would check in, which was hard.

We got there around 3pm and was told the room was not ready. Then was told to come back in an hour! The room was ok for the price you paying, But the door could not be closed without slamming it. When we came back the second day of sightseeing, our door cards did not work. Felt unsafe with these door problems.

The worst hotel I have ever stayed at. Towels you can barely wrap around your body. Sheets and bedspreads from the 1970s thin and scratchy. Hard bed. Rooms so small two beds can hardly fit inside. Shower head that is anbout 5 feet high so you have to bend to get your hair wet. Inches of space between them.. $5 to park your car in a hotel at the edge of town? I’ve stayed at some decent motel 6 hotels and this is not one of them. Whoever owns/runs this hotel does not care the tiniest bit about the guest experience. And all for the bargain price of $200 a night.

We got at the hotel around 8pm. We check in and to my surprise they don’t accept Apple Pay , neither the website said it so I had to drive to get cash. When I went inside the room , the room was still dirty, the shower dirty, the floor wasn’t even mop or insist. They had the heater on so the room was hot and stuffy. I stayed two nights, unfortunately. Saturday night , our key dint worked so I had to go to the office and tell them. The worse is that they allowing homeless to stay around the facility, also they are walking an inside the hotel and trying to open the sores. No security guards , no management around. And to top it off the next door people they started to fist fight and scream match. Two days or horrible and dirty environment . For sure I would NEVEr stayed here.

It would be impossible to sleep without ear plugs as "residents" on either side of our room seemed to have drinking and/or substance issues. They were vocal and loud all day, all night, there was also a dog in one of the rooms.

The property was quieter and cleaner than expected. Pool looked very well taken care of.

This hotel must of used fake photos. The room was dirty, the floor was stained with some pink stuff and a horrible smell came out of the heater when it came on

The HVAC Chiller was "out of order." I was refunded for my stay then booked a room at other Motel 6 nearby.

A lot of homeless around. They come knocking at the door.

affordable

One of the elevators was out of order. There were some sketchy guests.

The check-in was very chaotic and very overwhelming. I gave my ID and credit card at three different times because I needed to use the bathroom first and the second time they said they couldn’t allow me to store my bags so I needed to use the bathroom again and try to combine things since there’s no chairs in the lobby or place to put my stuff down. There was no hot water in the room and the tub had hair in it and the room smelled of smoke and the floors had debris on them. The safety of the motel is questionable - it’s very noisy and a haven for homeless people. And the area at night is a little seedy and leaves a lot to be desired. I think I left something sentimental in the midst of getting oriented checking in at the motel bathroom and I’ve asked the staff to have the manager pull footage to see what happened so I could retrace my steps. And it’s been slow to get an answer.

No air conditioning what so ever

This property is poorly staffed (clerk was in charge with grossly inadequate knowledge of the property and systems), Poorly maintained ... the main elevator was out of service, and obviously for a long time. This required carrying our luggage up 3 flights of stairs ... yes, we are seniors. We tried 3 other rooms, and each had issues. Our final room had a broken A/C so the room was boiling. Had to open window for air ... noisy. The room needed a deep clean ... no pictures on the wall ... bed came from Ikea ... Yes, the room was 'only' $100 ... testament to how badly inflated our currency is. NEVER A MOTEL 6 AGAIN!

Never have any problems always excellent service

When checking in we were told that there will be no electric power from 10pm to 6 am and that we can stay and get 30%off or go to another hotel. We chose to stay. Today we were not given the discount and we were told to contact you. Another issue was that the sink was almost clogged.third issue- there was coffee in the morning, but no cups.

Planned power outage for over 5 hours. Unacceptable this was not disclosed to guests at booking or check in. I need power at night for my breathing machine. I could not stsy there. Numerous inquiries avout a plan or naxk up plan tovstaff were met with shrugs. Considerable effort was made rebooking another hotel that was considetably more than wjat i prepaid seceral months earlier.

The front staff was nice but the room was a bit dirty. The sheets had stains, the floor needed to be vacuumed. Also the AC did not blow out cold air, leading to the room being very stuffy.

Kept hearing a tap coming from the walls, thermostat missing all the buttons. Towels thin as paper towels. Not sure why all these homeless people are hanging there.