Traveloka (184)
9.0
Exceptional
From 184 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.3
Meal
8.8
Location
8.9
Service and Facilites
9.3
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Traveler Reviews U Pattaya
Number of reviews per page
20
40
Customer reviews
FP
Fon P.
10.0
/10
Reviewed 148 week(s) ago
Very good service, delicious food, clean accommodation, like it very much.
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Accommodation's Reply
18 Jul 2022
Dear Mr. Phatthranit
U Pattaya Hotel would like to thank you for sharing your experience and impression of your stay with us. Every team is dedicated to making you Phatthranit satisfied with the service. And Phatthranit's compliments are a great encouragement for all employees.
We sincerely hope that U Pattaya will have the opportunity to welcome you Phatthranit. with family again in the future
Best regards
Krishna Uthaisri
general manager
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OM
Oum M.
9.4
/10
Reviewed 148 week(s) ago
ห้องพักสะอาด พนักงานน่ารักทักทายบริการดี บรรยากาศดีงาม คุ้มค่าแก่การมาพักผ่อน อยู่ภายในโรงแรมไม่ต้องไปไหนได้เลย ต้องมาซ้ำแน่นอน
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Accommodation's Reply
28 Jun 2022
Dear Mr. Manlika
U Pattaya Hotel would like to thank you for sharing your experience and impression of your stay with us. The entire team is dedicated to providing you with Manlika's service satisfaction. And Manlika's compliments are a great encouragement for all employees.
We sincerely hope that U Pattaya will have the opportunity to welcome Khun Manlika and his family again in the future.
Best regards
Krishna Uthaisri
general manager
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NC
Nongchiaw C.
8.5
/10
Reviewed 186 week(s) ago
Beautiful, good service, very private atmosphere.
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1 people find it helpful
CC
Chadapa C.
9.7
/10
Reviewed 195 week(s) ago
ที่พักสวย สระว่ายน้ำกว้าง ขอเปลี่ยนวันเข้าพัก ทางโรงแรมให้เปลี่ยนได้ด้วยค่ะ
1 people find it helpful
Orapin L.
8.8
/10
Reviewed 212 week(s) ago
Love the garden room More than sea view, good staff, nice room, but like less breakfast. Not much interesting I like the sea here, beautiful morning, clear water.
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1 people find it helpful
Accommodation's Reply
01 Apr 2021
Dear Mr Orapin,
U Pattaya would like to thank you for sharing your experience and impressions of your stay with us. The whole team is fully dedicated to you Orapin. Get satisfaction in the service. And your compliments, Orapin That is a great encouragement for all employees. And thank you very much for introducing the breakfast. The hotel has informed the kitchen supervisor and the head of the restaurant room to proceed with the amendments and improvements.
We sincerely hope that U Pattaya will have the opportunity to welcome Mr Orapin. With the family again in the future
Best regards
Yaowanart Photoprom
General manager
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Onya P.
10.0
/10
Reviewed 213 week(s) ago
Nice view 👍🏻
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1 people find it helpful
Accommodation's Reply
31 Mar 2021
Dear Ms. Onya,
U Pattaya would like to thank you for sharing your experience and impressions of your stay with us. The whole team is fully dedicated to making Onya. Get satisfaction in the service. And your compliments to Onya That is a great encouragement for all employees.
We sincerely hope that U Pattaya will have the opportunity to welcome Ms. Onya. With the family again in the future
Best regards
Yaowanart Photoprom
General manager
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OW
OrM W.
10.0
/10
Reviewed 218 week(s) ago
Staff are so nice. Dining with amazing view and yummy food = Great vocation time.
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Accommodation's Reply
26 Feb 2021
Dear Khun Anchalee,
Greetings from U Pattaya.
May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again.
Best regards,
Yaowanarth Phothiprom (Ms.)
General Manager
KM
Kannapat M.
10.0
/10
Reviewed 220 week(s) ago
The staff at the restaurant named Kan offers a very good service. Will come to use the service again.
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1 people find it helpful
Accommodation's Reply
20 Feb 2021
Dear Ms. Kannapat,
U Pattaya would like to thank you for sharing your experience and impressions of your stay with us. Every team is dedicated to making you Kannapat Meksamlee was satisfied with the service. And the compliments of Mr. Kannapat That is a great encouragement for all employees.
We sincerely hope that U Pattaya will have the opportunity to welcome Khun Kannapat. Meksamlee with his family again in the future
Best regards
Yaowanart Photoprom
General manager
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AC
Anusara C.
8.5
/10
Reviewed 220 week(s) ago
Good service staff The room was upgraded to a private villa with a swimming pool. But next to the room there is a construction Loud all day
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Accommodation's Reply
20 Feb 2021
Dear Ms. Anusara,
U Pattaya would like to thank you for sharing your experience and impressions of your stay with us. The whole team is fully dedicated to making you Anusara. Get satisfaction in service And compliments of you Anusara That is a great encouragement for all employees. The hotel has coordinated with relevant parties to improve the area adjacent to the hotel. In order to take this opinion into account and improve it
We sincerely hope that U Pattaya will have the opportunity to welcome Mr Anusara. With the family again in the future
Best regards
Yaowanart Photoprom
General manager
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Penpicha
10.0
/10
Reviewed 228 week(s) ago
Clean private room A lot of trees like Wide shower zone, fully enclosed, large tub with Jacuzzi Food ordered at the hotel Crab meat spaghetti is very delicious.
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1 people find it helpful
Accommodation's Reply
22 Dec 2020
Dear Mr. Penpicha,
U Pattaya would like to thank you for sharing your experience. And the impression of staying with us The whole team is dedicated to making you Penpicha. Get satisfaction in service And the compliment of you Penpicha Taechawetpisan is a great encouragement to all employees.
We sincerely hope that U Pattaya will have the opportunity to welcome Mr Penpicha. With the family again in the future
Best regards
Yaowanart Photoprom
General manager
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MM
May M.
8.5
/10
Reviewed 236 week(s) ago
Surprised not to choose the type of pillow, the smell of soap and the check-in-check-out time is not 24 hours according to the concept of the hotel, all staff are good service.
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2 people find it helpful
Accommodation's Reply
02 Nov 2020
Dear Satada,
On behalf of U Pattaya, we would like to thank you for the information that made us aware. We intend to provide the best service and create happiness for all customers. Therefore, the staff member apologizes for any inconvenience caused to Mr Satada. During the last stay And we assigned the front desk manager. Immediately conducts an investigation to find solutions. In order not to recur this problem
The hotel asks for permission to take advice from Mr Satada. Go for further development and improvement of the service accordingly.
We sincerely hope that U Pattaya will have the opportunity to welcome Mr Satada. With my family again and thank you for staying here.
Best regards
Yaowanart Photoprom
General manager
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CK
Chutima K.
9.7
/10
Reviewed 240 week(s) ago
Very good, staff is friendly, service is very good. Smile at Pretty good accommodation
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Accommodation's Reply
21 Sep 2020
Dear Mr chutima,
U Pattaya would like to thank you for sharing your experience and impressions of your stay with us. The whole team is devoted to making chutima satisfied with our service. And compliment of you chutima That is a great encouragement for all employees.
We sincerely hope that U Pattaya will have the opportunity to welcome Khutima. kumkong with family again in the future
Best regards
Yaowanart Photoprom
General manager
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NM
Nuttapat M.
8.5
/10
Reviewed 242 week(s) ago
Impressed by everything I have a chance to go back for sure.
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Accommodation's Reply
17 Sep 2020
Dear Ms. Nuttapat,
U Pattaya would like to thank you for sharing your experience and impressions of your stay with us. The whole team is dedicated to making you Nuttapat. Get satisfaction in service And compliments of Mr. Nuttapat That is a great encouragement for all employees.
We sincerely hope that U Pattaya will have the opportunity to welcome Khun Nuttapat. With the family again in the future
Best regards
Yaowanart Photoprom
General manager
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Rinrada K.
6.6
/10
Reviewed 245 week(s) ago
1. Lovely staff, good service, clean hotel with a lot of photography angles 2. The room is very basic. The bathtub is very small, expensive, not suitable for the price, the room is small, narrow, the air conditioner is not cold, the air is leaking again. 3. The breakfast is simple. If compared with other hotels at the same price, completely dead. 4. Pool zone No one to take care of safety And various animal shaped rubber rings Available for customers to rent Instead of having it for free The rent is very brutal, 500-1000 baht, if you buy a price not more than 500 baht per item (check the price in Shopee already) 5. Check out in the review that says Check in at any time, you can check out at that time, but ask the staff that Late no more than 13.00, if not asking, probably can't Not like what I reviewed Not impressed
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2 people find it helpful
Accommodation's Reply
27 Aug 2020
Dear Mr. Rinrada,
On behalf of U Pattaya, we would like to thank you for the information that made us aware. We intend to provide the best service and create happiness for all customers. Therefore, the staff member apologizes for any inconvenience caused to Mr. Rinrada. Khurekham during past stays And we assigned the front desk manager. Kitchen manager And maintenance department manager Immediately conducts an investigation to find solutions. In order not to recur this problem
The hotel asks for advice from Mr. Rinrada. Go for the development and improvement of the service even further.
We sincerely hope that U Pattaya will have the opportunity to welcome Mr. Rinrada. With my family again and thank you for staying here.
Best regards
Yaowanart Photoprom
General manager
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SK
Sirirak K.
8.5
/10
Reviewed 248 week(s) ago
Very good service, nice and clean room. Come for the second round and definitely come again.
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1 people find it helpful
TK
Tiptida K.
9.4
/10
Reviewed 271 week(s) ago
Very good. Will go to stay again.
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SK
Sompratana K.
Family
9.4
/10
Reviewed 281 week(s) ago
The hotel is beautiful but a little small. A lot of trees and can use the room for 24 hours. Close to the sea. The sea water is cleaner than Pattaya. The breakfast line is a little too small.
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AS
Attasit S.
Romantic
8.7
/10
Reviewed 282 week(s) ago
Late check in because the previous customer leaves late, causing to wait until 15:30 Check-in is possible. Beach front room, water supply, leak in toilet When using the valve to open the service, breakfast is considered very good.
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KB
Ketsawan B.
9.1
/10
Reviewed 286 week(s) ago
Come and relax with the family. Good overall hotel, beautiful room, good service staff Able to check out
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JJ
Jirapan J.
Romantic
9.4
/10
Reviewed 286 week(s) ago
Very good, get the promotion price of the app, pool villa room from the price of ten thousand to about 5000
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