Best Western Shepherdsville

Explore Best Western Shepherdsville
8.2
Very Good
From 734 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.0

Service and Facilites

8.8

Traveler Reviews Best Western Shepherdsville

Number of reviews per page
20
40
Top reviews
Luz
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They were very nice and informative!! I appreciate the staff for taking care of me and my friend from front desk to breakfast and the cleaning staff as well always had the bathroom restocked each day!
Jennifer
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Front desk was super friendly and accommodating for my stay while traveling with my dogs. Room was clean and comfortable. The hotel was an easy off and on the freeway.
Lori
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall our stay was okay. The woman at the front desk that checked us in was great. Super friendly and chatty with us. She was also there the next morning and was joking around with us. We are not disabled in any fashion, but were assigned a handicapped room. The room was okay. The carpet felt a bit grimy. The mattress on the bed sunk in a bit in the middle. Our backs were stiff when waking in the morning. We caught the tail end of the breakfast time, but everything was good and the counter areas were very clean. We would stay here again. (But would request a standard room.)
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Charlene
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms were small but fresh and everything worked perfectly. Parking was near. The desk clerk advised a different room that better met our needs at no extra charge. ,the double beds were a bit hard but gave us a good nights sleep.Heat was very responsive as was water temp. The breakfast was short on choices but adequate. Dinner was a short walk to a Denny’s , a plus for us.
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Kim
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean , I could see they updated the carpeting , paint etc . Good breakfast , No bugs .. I had our pet with us and the property plenty of pet space for her to use .
Trudy
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We find the mitel to dtandard. Comfortable beds give a great night sleep. Recommend this motel for the traveling famiky. Breakfast could be a little better though. Bacon ir ham should be offered. Eggs are bland.
Christine
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Check-in staff was friendly. Room was nice and roomy, Wi-Fi worked well
Jessica
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Little outdated but a wonderful experience! Room prices were good and average. All staff members were very friendly and helpful. My room was clean and it was quiet. Dennys and a gas station are within walking range. Will most definitely be recommending this best western hotel!
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff was kind. The hotel is accommodating. I wish the AC had worked a little bit better. It didn't turn on very much despite trying different settings and made for a stuffy night. Overall, it was a good stay.
Owen
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I have stayed at this property many times in the past and always enjoyed the stay. But this time the humidity in my room was not being handled by the AC. The whole room was clammy as was the bedding. We were moved to another room which was a bit better but still had high humidity. Otherwise, it was a good value.
Daniel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The pool looked nice, but unavailable to guests because it didn’t open until 10 am when most guests would be on the road.
kent
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

nice motel enjoyed the pool
Kyanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice place for multiple stays. Clean, convenient, breakfast included, and most importantly quiet. Would recommend!
Kremlin
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice
Sheila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Easy in and out.
Tracy L
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Affordable, clean but limited restaurants in walking distance. Pool was closed. Breakfast was good.
Raymond
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean, friendly and helpful
Lenny
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean, friendly, everything worked ok but room was damp . Whole bottom floor felt damp
Brandi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Older room but clean
VALERIE
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The hotel rooms were not in good condition. Particle board was as a mess under the mini fridge and night stands were all scratched and terrible. Pillows were travel size and not real clean. Will not be staying here again. The pool had no water or chairs around it to sit outside!! Not a great experience!
Number of reviews per page
20
40