8.0
Very Good

From 702 reviews

Cleanliness

8.0

Room Comfort

8.0

Location

8.0

Service and Facilites

8.8

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Traveler Reviews Best Western Shepherdsville

Number of reviews per page
20
40

Top reviews

Rodney
icon-Business
Business

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Dirty room… strange hairs in tub and sink … breakfast was cold and tasteless
Gary
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The property is clearly older but functional. We were there three days and had no room service except on day we did receive o new towels. Beds were not serviced or made, and I am certain the bath was not too. I had to ask for TP and fresh towels on the last night. I doubt there were more than 10-15 rooms rented. Breakfast room was large and the breakfast options were good. The room was cold due to air leaking around the heater unit. If we cranked up the heat it helped but then you have hot dry air to breathe all night.
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JAMES

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

We stayed over one night on our trip from Michigan to Alabama. hotel was very clean. Breakfast was great, beautiful dining room.
Eileen
icon-Leisure
Leisure

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

It was perfectly adequate for an overnight. Front desk was pleasant, rooms and breakfast adequate.
Lawrence
icon-Leisure with Friends
Leisure with Friends

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Room smelled musty.
Paul
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Was perfect for a little weekend to Bourbon country.
Molly
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

It was a nice clean room and establishment. Breakfast was fresh and delicious with multiple options.
Teresa
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

They accepted my military and gave a discount. They work with me after Expedia canceled. The price for having a pet there is one of the best I had a situation while I was there and they were very helpful and kind.
John
icon-Leisure
Leisure

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Plenty of restaurants close by, also conveniently close to the interstate
Valerie
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

I was impressed with the cleanliness of the facility and the friendliness of the staff.
Kathryn
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Room itself was pretty good but the shower was very dirty and the floor was not clean. Lady at the counter stated “New cleaning staff”. I told her she should think about a different cleaning crew. Plus we stayed 2 nights and no one came to clean the room at all or checked to see if we needed anything
Tiffany
icon-Business with Friends
Business with Friends

2.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Bad customer service
Joseph
icon-Leisure
Leisure

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

It was good location and Bea was great
William

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

It was a good stay. The room was good.
ida
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Room was dirty , bathrooms didn’t was clean when we do ck in and the carpet at the room was really dirty
William
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

It was noisy, and rhe outside of hotel was so so.
Karen
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Property was very good.
Beverly
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

The rooms were clean and fu ctional. Breakfast was delicious. Staff as friendly and helpful. Only difficulty- the matreeses are very firm.
Ben
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

It was very clean and service was great. Employees we came into contact with were friendly and helpful
Baranova

6.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Noisy
Number of reviews per page
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