Best Western Shepherdsville-Louisville South Hotel

Explore Best Western Shepherdsville-Louisville South Hotel
8.2
Very Good
From 908 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.0

Service and Facilites

8.8

Traveler Reviews Best Western Shepherdsville-Louisville South Hotel

Number of reviews per page
20
40
Top reviews
Brock
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

9
Jeff
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is under construction which is okay, but the room was damp, and carpet was damp.
Carina
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Can I give the staff 10 stars instead of 5?? They were amazing, helpful, professional, etc. Highly recommend them!
Yumi
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was smelly. Needs improvement.
Chanta
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I didn’t like the mildew smell that had taken over the room. It smelled as though there was a flood recently. I had to visit Walmart and get Lysol and other odor removing spray to get rid of the smell as well as moisturizer remover packs to prevent the moisturizer that lingered causing a sore throat. Plus the property’s exits were not secured. The only plus was the cable and the new furniture.
Read More
Doug
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

every time we pass through, this is the hotel we wanna stay at!
Wayne
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good price! Clean room,and very nice staff! Thank you Best Western.
Mario
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was dirty and the staff needs to work on their personal hygiene
Ruth
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The rooms are comfortable and clean. You get a lot for a reasonable price. All the staff is friendly.
tonya
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff was nice, breakfast was good. Pool Out of commission.
Cing
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Not all amenities are available
scott
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very helpful and friendly staff. Clean and being renovated.
Sharon
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly staff, comfortable rooms and pet friendly 😊
Kelli
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Ginger at the front dest was very friendly and welcoming. She is a great person to have as a first interaction when arriving. Our bathroom had a couple hairs, so I just cleaned it because it was late when we arrived and didnt want to mess with changing rooms. (Which I typically do anyways) I did look over everything else and it was clean. Maybe the cleaner had an off day. LOVED the water pressure! Bed is not the most comfortable thing, but we've slept in worse. Breakfast was decent. eggs, sausage, biscuits & gravy, waffles, and all the other normal items. The hotel itself was nice, clean, and felt safe. Easy access right off the interstate. Overall, we'd probably stay again.
Read More
Nicole
icon-with Children
with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a no more than 3 stars hotel. To pass by and go.
Harry
icon-
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was friendly and helpful.
Helen
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Breakfast was wonderful. We enjoyed our stay!
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was very good.
Melvin
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The lady at the hotel counter was very courteous and efficient. She told me what amenities were available in the area and was just all around kind. Great customer service. There were plenty of options for breakfast and the area seemed safe. Would stay here again.
Adegboyega
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The hotel is under going a major renovation.
Number of reviews per page
20
40