Overall Ratings & Reviews Best Western La Grande Hacienda

Nice place to stay. Check in was quick. Thank you.

There is a Great Mexican Restaurant right across the parking lot!

Very clean and comfortable. Bed was a bit bouncy but I slept well. A/C was noisy but worked well.

Room was “clean” but smelled awful. Ac didn’t work and never once received towels or had room redone.

The staff are very friendly and accommodating. I do wish the pool would have been functional as that was the whole reason i booked the hotel. I think the rooms could use some updating but otherwise its a comfortable stay.

Staff was very friendly and helpful with all of our concerns and questions!!!! Thanks 🙏

Too bad the beautiful pool was not open. They are having trouble finding compatible parts for an old pump. We all know about those kinds of issues.

Very dirty

The staff were nice and frendly

Location worked for our needs perfectly.

We chose this hotel because it had an indoor pool. Unfortunately, it was not open. The water was dark green so it looks like it has been closed for quite some time.

Shower was dirty when we checked in and room smelled rotten. Pool was out of order.

I had a room booked and there was none available. I had to find other lodging that night.

Pool was not working, carpet between beds was wet, carpet was dirty- my white socks were filthy, room smelled very musty.

Staff was friendly. Room was basic but clean. Pool was under renovation and not open. No laundry facilities but there is a 24 hour laundromat a block away.

It clean and affordable.

The pool still isn’t open after two years. Little things in the room were irksome. There was only decaf coffee in the room, and a quarter of a roll of toilet paper with no spare. But it was relatively clean, the beds were comfortable. Good Mexican food next door.

Very nice place.

Handy

Good clean and breakfast was good.