8.4
Very Good

From 1,157 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.3

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Traveler Reviews Grand Maleo Hotel Makassar

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Customer reviews

A***a
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8.5

/10

Reviewed 16 week(s) ago

Okay, cool, good, really cool, clean and tidy, but it needs to be updated again, you have to be more diligent in cleaning, the important thing is that it has to be clean and. Far from animals and the food is delicious and clean, it has to be clean.
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1 people find it helpful

a***s
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Business
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5.8

/10

Reviewed 19 week(s) ago

Daily menu during my stay for 7 days 6 nights: porridge, chicken, egg, fried rice and soup. TV almost all channels are blurry & has been repaired but still can't work even though promised to replace the TV, the shower is broken and the hot water is cold and was only repaired on the 4th day but still can't be normal.
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SRI I. L.
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Business
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8.3

/10

Reviewed 26 week(s) ago

It's hard to borrow an iron, you can't use it in the room.
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Teguh P.
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8.5

/10

Reviewed 35 week(s) ago

If I had stayed yesterday, the hot water was functioning well 😞. Overall Enough.
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S***a
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Business
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10.0

/10

Reviewed 46 week(s) ago

Satisfied. Will return to this hotel on my next vacation.
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1 people find it helpful

Abdul H.
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6.0

/10

Reviewed 59 week(s) ago

Harga menu makanan yang ada di daftar menu dengan yang dibayar cash berbeda dan tidak diberikan struk kasir.

1 people find it helpful

Richard L. P.
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8.5

/10

Reviewed 177 week(s) ago

Everything is good, just fix the water heater.
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1 people find it helpful

Andy L.
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6.0

/10

Reviewed 181 week(s) ago

I am only a few of the guests who when entering the hotel will check the TV station channels provided by the hotel. From yesterday's grand maleo, it seemed that the hotel did not care at all about TV channels for guests.
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3 people find it helpful

Echi R.
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8.5

/10

Reviewed 187 week(s) ago

The staff is friendly, the hotel is in the middle of the city.
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2 people find it helpful

Accommodation's Reply
14 Sep 2021
Warm greetings from Grand Maleo Hotel Makassar Dear Mrs. Dr RK, On behalf of the Management & staff of Grand Maleo Makassar, thank you very much for choosing your mother as accommodation while in Makassar. We will continue to improve our service to guests. Once again, thank you mom. Awaited the next arrival. Best Regard, Yogha
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Asniar
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9.1

/10

Reviewed 203 week(s) ago

Good hotel service also very clean quiet
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Alfian A.
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Business
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6.0

/10

Reviewed 266 week(s) ago

Receptionis whose boyfriend is not smiling and not friendly.
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Adi S.
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9.7

/10

Reviewed 266 week(s) ago

The hotel is clean, the service is friendly, the breakfast is great. strategic location. As well as affordable prices.
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1 people find it helpful

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Justan
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Business
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10.0

/10

Reviewed 269 week(s) ago

Good and comfortable hotel food, makes it easy.
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Anwar Maga
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8.5

/10

Reviewed 270 week(s) ago

Great, clean, good service, only the breakfast menu is relatively limited.
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Prasanti M.
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Business
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10.0

/10

Reviewed 279 week(s) ago

Very fun and interesting for the next stay visit.
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Ruslan
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5.7

/10

Reviewed 292 week(s) ago

Only one elevator operates so access takes a long time.
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Amsari P. A.
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Romantic
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5.7

/10

Reviewed 294 week(s) ago

Water does not flow smoothly in the shower, lighting the room lights are lacking. Services are not optimal, it turns out the 9th floor is being renovated and there was no prior delivery.
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1 people find it helpful

N
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Business
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4.8

/10

Reviewed 296 week(s) ago

Please change the female staff at the reception when I check-in. I forgot to write down the name but was very unfriendly, rude, did not help the check-in process, indeed we did not pay your hotel! lousy!
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4 people find it helpful

Syarief A.
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Family
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7.0

/10

Reviewed 304 week(s) ago

We stayed at H + 3 Eid al-Fitr but the cleanliness was not what it used to be. The carpet seemed to not be cleaned and the TV broadcast channel to be repaired. At breakfast it is also incomplete because maybe the occupancy rate is less influential on Eid. For services at check-in it's very fast and the location is very strategic.
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irma t.
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8.5

/10

Reviewed 313 week(s) ago

The rooms are nice, comfortable, clean and the service is friendly.
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