8.4
Very Good

From 45 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

7.7

Service and Facilites

8.1

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Traveler Reviews Vela Phu Quoc Resort

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40

Customer reviews

Klaus D.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

It was my second stay at this wonderful hotel and I enjoyed it once again. I like the location away from the main tourist areas of the island but still very near to a nice beach. Big room with a comfortable bed, big bathroom, great pool, very good breakfast buffet included. Every single member of the staff is very friendly and helpful which makes a stay here so enjoyable. Will definitely stay here again when I come back to Phu Quoc.
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Nguyen H. A.
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Staycation
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10.0

/10

Reviewed 6 week(s) ago

Oh, I was surprised, I didn't think the resort was super close to the swimming area, just a 5-minute walk to the beach, the breakfast didn't have many options but it was okay, quite delicious. For lunch, I recommend everyone to try the braised grouper, it was so delicious. From the resort to Vin's area is quite close, just walk 1km or if you're lazy, you can call Xanh SM for 16-19k to the bus station near Ong Lang intersection to catch a free Vin bus. Everything here is great from the room to the bathroom, especially the receptionist has a super cute smile. Hopefully next time I have the chance to go to Phu Quoc, I will visit the resort again.
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Accommodation's Reply
27 Feb 2025
Thank you for choosing our hotel and leaving a positive review for us!
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Tran T. T. L.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 84 week(s) ago

Nhân viên thân thiệt nhiệt tình lắm luôn

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Linh N.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 136 week(s) ago

Phòng ốc sạch sẽ, nhân viên thân thiện, nơi này hơi xa trung tâm, phù hợp để nghỉ dưỡng, cách biển tầm 3 phút đi bộ. Sẽ quay lại vào lần sau

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LE THI H.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 139 week(s) ago

Khách sạn rất nhiều cây xanh, phòng đẹp, khá tiện nghi, giá cả hợp lý. Buffet hơi ít món nhưng so với giá tiền phòng thì mình thấy hợp lý. Cảm ơn khách sạn vì đã cho mình một dịp nghỉ dưỡng hài lòng.

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Le Phan K. N.
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8.5

/10

Reviewed 142 week(s) ago

resort near the sea, quiet and clean. staff are friendly and cheerful.
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1 people find it helpful

Phan T. H. T.
icon-origin-TRAVELOKA

5.7

/10

Reviewed 143 week(s) ago

A bad experience here. Around 7 pm, I asked for an extra pillow, the staff said no, so I asked for an extra pillow, the staff replied that for 2 people, there were 2 pillows not to add, the pillow cover was dirty. . I was sleeping in my room at 7am when a new guest came in and knocked on my door. The old staff member has a really bad attitude. The receptionist lady is cute.
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1 people find it helpful

Trần T.
icon-origin-TRAVELOKA

9.6

/10

Reviewed 146 week(s) ago

Nice room, spacious, fully equipped, close to the beach but the road down is a bit dirty, friendly staff, the resort knows I'm flying home early, so I prepare food from 4am. Very pleased. Only the breakfast buffet is not diverse but acceptable in the price range
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2 people find it helpful

Long H.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 150 week(s) ago

- Chủ nhà thoải mái, dễ tính - Phòng sạch sẽ

3 people find it helpful

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LE HAI T.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 150 week(s) ago

Clean, spacious room, cool scenery and close to the beach, friendly and polite staff. The downside is that breakfast has few options, because there are many trees around, there are quite a few mosquitoes
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3 people find it helpful

Hồng H.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 150 week(s) ago

Phòng rộng rãi thoải mái, cô chú nhiệt tình, dễ tính, đồ ăn sáng rất ngon. Khách sạn gần biển có thể tắm biển luôn

3 people find it helpful

Chu N. M. P.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 150 week(s) ago

Phòng rộng rãi, thoải mái, vệ sinh sạch sẽ. Xung quanh có hồ bơi và cây cối mát và yên tĩnh. Cô chú chủ nhà thân thiện và giới thiệu, chỉ dẫn nhiệt tình. Đồ ăn sáng ngon và sạch sẽ

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Thu Phuong Tran
icon-origin-TRAVELOKA

8.5

/10

Reviewed 154 week(s) ago

I really like it here, the staff are cute and comfortable, the rooms are also clean and polite.
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2 people find it helpful

Accommodation's Reply
10 May 2022
Thank you for choosing Vela Phu Quoc and leaving a positive comment!
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PHAM N. T.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 162 week(s) ago

Service is quite good, breakfast buffet is okay. Staff is not very professional. Currently, because the villa is being repaired, it is still quite messy in the pool area, and some rooms inside. Quite different from the pictures posted. The price is not too expensive, but at this price, it will be more profitable to rent central hotels.
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3 people find it helpful

Ta Thi H. V.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 162 week(s) ago

Giá rẻ, sạch sẽ, phòng rộng, view đẹp

2 people find it helpful

Nguyen H. T.
icon-origin-TRAVELOKA

5.1

/10

Reviewed 162 week(s) ago

Check-in is not like the information on the app, booked a room with a bathtub but it does not, the staff does not solve it. The owner of the resort expressed annoyance that she did not allow noodles to be cooked, did not allow food to be brought to the room, did not assist in cooking, only rented an alcohol stove to cook for herself. There are deep cocoons in the pillow, the water here is rich with alum. Bad experience.
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4 people find it helpful

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TRINH Q. T.
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8.5

/10

Reviewed 163 week(s) ago

There are a lot of trees, so a lot of mosquitoes and moldy rooms need to be improved
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4 people find it helpful

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TRINH Q. T.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 163 week(s) ago

The price is ok, the staff is very enthusiastic
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1 people find it helpful

Hoangbach
icon-origin-TRAVELOKA

6.0

/10

Reviewed 163 week(s) ago

the room smells of dead rats, the water is mossy, the swimming pool has a lot of moss that can't be used
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5 people find it helpful

Le Thai H.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 202 week(s) ago

vị trí cách quá xa trung tâm

3 people find it helpful

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