9.2
Exceptional

From 319 reviews

Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

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Traveler Reviews Hotel Palazzo Grillo

Number of reviews per page
20
40
Top reviews
Mikhail
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Nice old town area, good breakfast, professional service
Judaline
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Had to carry our luggage’s to two different flight of stairs going to our room and was too difficult to maneuver our big luggages. Not accessible to vans or transpo, you have to walk to the hotel about 4 minutes.
John Richard
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Reception staff went out of their way to help us when we were unable to locate the restaurant we had booked.
Hadar
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

the room got stairs so the toilet is down and the bed is up. should we take the luggage up , or keep them down?! "the living room down was small ,even the TV 21 ".small step 10 cm after you enter , big falling risk. no view and a cafe / bar in the square noise from morning until late at night. we need to walk 500 m from the parking in a very bumpy road.
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Rebeca
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The room was clean and the staff very helpful. The location is walkable to the sites.
Lisa
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful and the property was charming and right in the heart of the historic district.
Claire
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Lovely hotel, very niche, it was good experience
Martin
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Great property in the middle of town
Fred
icon-Leisure
Leisure

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Convenient location and great staff
Paige
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Wonderful reception staff. Received 2 great dinner recommendations. Very accommodating and helpful. Easy to get around on foot. Beautiful old palazzo that has been updated. Comfortable accommodations.
Daysha
icon-Leisure
Leisure

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Great location, walkable to many restaurants, vibrant squares and cafes. A little challenging to find since you can get taxis directly to the , but we managed. Staff was so helpful.
scott

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Staff were very helpful. It would be nice if the directions stated that taxis can and should take you to Piazza Campetto. Our cab dropped us off several blocks away making it confusing and difficult to find the property. That was the fault of irresponsible taxi driver, but it would have helped to know we should have been dropped off at that Piazza.
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Ron

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

The Palazzo Grillo is a beautiful hotel with first class service and accommodations. Our train to Ventimiglia was canceled due to a strike, but the person at the front desk was able to recommend some options and later arranged for a taxi to take us there. We very much appreciated their help. Would highly recommend this hotel.
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Petr
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Well maintained property in heart of Genoa.
Jack
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Beautiful modern hotel in a very old, elegant building. The square in front is very charming. Excellent, helpful staff.
eugenia
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

The property was really nice. It is very convenient because while it is in the downtown of Genoa it is away from the noise. The restaurant in front of the hotel is really good. The staff is helpful and very sweet. Over all I will not be returning to Genoa, yet I am glad I visited and experienced it. But Genoa is just not a place to go back, at least for me.
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Karla I
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

We loved this hotel!! Amazing facility And Great service !!!
Paraskevi
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Clean rooms and lovely staff. There is a terrace at the top of the hotel which is open to guests. Had a glass of wine with friends prior to going to bed.
roberto
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Thanks for the late check out
Dylan
icon-Business
Business

8.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Quiet, safe and a pleasant stay.
Number of reviews per page
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