Extended Stay America Suites - Providence

Explore Extended Stay America Suites - Providence
6.0
Pleasant
From 1,001 reviews
Cleanliness

6.4

Room Comfort

6.8

Service and Facilites

6.8

Traveler Reviews Extended Stay America Suites - Providence

Number of reviews per page
20
40
Top reviews
Michael
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was nice and helpful. Room was fine. I was satisfied.
MATTHEW
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The front desk staff and manager were extremely helpful with the check in process; they went above and beyond to assist! The room was clean and comfortable, and the location was perfect for our trip to Providence College.
Jessica
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Felt like a rehab facility that smelled like cat and dog piss. Would not reccomend. Maybe the non-animal customers get better non-piss smelling rooms?
Michele Harris
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There is NO ONE at the front desk like at all at night … no coffee in the morning and the sheets were DIRTY … never again
Cynthia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

the room was clean, but the 2 chairs they had in the room, one of them the seat had rotted almost completely away, the other was just plain old and both of them should be in the trash - for 5 days we didn't sit on either one. The staff at the front desk was pleasant for the most part. There were too many peo[le hanging around outside of the door and even in the very small foyer.
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Sarai
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was fine, room was clean. Hotel does have a smell to it
John
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The lobby is probably the only nicest thing I can say about it as my experience was poor. The room was not clean, I had a stained bed, the chair was scratched up, the wall was dirty, and the blinds were damaged. I couldn’t take off my shoes at all because it is so dirty. Im grateful for the staff at that hotel that were helpful in every way they can be.
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Lauraine
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was disgusting. Had a horrible odor. Floor was filthy. Chair in room looks like a cat scratched it
Thoa
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

No glasswares
Aurora
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was in terrible condition. Damaged walls and furniture. Blinds missing control wand. Makes me question the quality of properties suggested by Hotels.com
Ingrid
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Front desk staff was extremely helpful
Juan
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It smelled disgusting the room was disgustingly dirty and smell so bad and the people outside of the hotel are homeless people that even entered the hotel. Definitely don’t recommend
Joseph
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was in disrepair. I left and asked for a refund
Fahmi
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Need more cleaning attention on the room floors
Tracy
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very limited breakfast with packets of oatmeal in a do-it-yourself in a paper cup expectation.
Kaitlyn
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Only positive was staff interactions. My coworkers arrived to the hotel where the beds were dirty and rooms smelled of smoke despite being a smoke free hotel/room. There was multiple signs of police presence and violence around the hotel before leaving to stay somewhere else
Christine
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property was less than desirable. Upon driving in, the parking lot was filled with trash/litter in most areas. The room had a missing drawer in the kitchen area, a hole from someone punching it in the bathroom door. The rooms had long term residents who had pets who made a lot of noise. Additionally our room was along the highway and the windows did not block any of the noise from the constant noise from highway.
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Dale
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Smelled like chlorine bleach. The chair in our room was filthy and torn. I don’t understand why they keep it in the room (#129) It belongs in the garbage. Stained carpet and just dismal decor. Very unsettling. Only stay here if you are desperate. Wasn’t even inexpensive. It was just the only room in providence I could get
Mary
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was despicable. Furniture was threadbare, non smoking hallway reeked of smoke, room was dirty, window shade had missing slats, apparent residents had a fist fight outside the lobby.
Karen
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Well, Price hotel just outside of the downtown of Providence. Somewhat featureless, but clean rooms, lots of hot water, nice people. Often time staff were elsewhere in the hotel and making it difficult to check out in the evenings.
Number of reviews per page
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