8.7
Very Good

From 4,195 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.1

Location

9.3

Service and Facilites

8.8

People often mention about ANSA Hotel Kuala Lumpur
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Distance to City Center (52)
Surroundings (50)
Accessibility (49)
Staff Friendliness (44)
Bedroom (40)
Room Space (38)
Ambiance (36)
Bathroom (36)
Hotel Area (35)
Wifi (34)
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Traveler Reviews ANSA Hotel Kuala Lumpur

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Customer reviews

I***h
icon-Leisure
Leisure
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9.4

/10

Reviewed 4 day(s) ago

The best hotel. With affordable price, strategic location. Near everywhere. To Jalan Alor about 10 minutes. To Pavillion Mall 2 minutes. Pharmacy next to the hotel and Seven 7 in front of it. Places to eat just outside the hotel. To the Twin Towers take Grab only 9 Ringgit. To Saloma Bridge 12 ringgit.
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Accommodation's Reply
06 Mar 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
S***y
icon-origin-TRAVELOKA

9.7

/10

Reviewed 6 day(s) ago

Good, strategic, close to malls and culinary,
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Accommodation's Reply
04 Mar 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
F***A
icon-Medical
Medical
icon-origin-TRAVELOKA

8.5

/10

Reviewed 1 week(s) ago

The room atmosphere is quite good, for the environment, if you want to go to the mall, it's very close, just walk there, this is the 4th time I've stayed at Ansa Hotel Bukit Bintang
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Accommodation's Reply
03 Mar 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
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ANDRI L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Felt safe comfortable staying at ansa hotel the location very strategic close to anywhere the hospitality very good and the attitude all the staff very good and helpful thank you ansa hotel

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Accommodation's Reply
26 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Fivi S.
icon-Staycation
Staycation
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10.0

/10

Reviewed 3 week(s) ago

Very good hotel. Strategic location

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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
b***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

Location close to pavilion and minimarket
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Steady and cool, in the center of the crowd
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
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Sesra M.
icon-Leisure
Leisure
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8.8

/10

Reviewed 4 week(s) ago

The location is cool, right in front of the pavilion mall and right next to fahrenheit. There are many restaurants around so you can eat anytime just go down. The price is very affordable even though it's not a new hotel, everything still looks okay, the staff are also kind and friendly. Next time, God willing, I want to stay here again if I go to Malay.
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
I***l
icon-origin-TRAVELOKA

8.5

/10

Reviewed 5 week(s) ago

superior room size is quite small
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Accommodation's Reply
05 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Ima G.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Very strategic hotel. Like it. Like it.
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Accommodation's Reply
03 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
G***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 5 week(s) ago

The first day I was still given a comfortable pillow, then the second and third day I was given a bad pillow until my neck hurt.
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Accommodation's Reply
03 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
windy w.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

The location is literally in the middle of bukit bintang. Donki is just beside you. Ansa walk got lots of food. Starbucks in the lobby, in the right side theres sephora. Pavilion mall just 2 minutes walk. The minus is only the traffic jam to get there. Taxi is around 10-15RM to twin tower. Kind of old for a hotel, but still clean.
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2 people find it helpful

Accommodation's Reply
22 Jan 2025
Dear Guest, Thank you for your thoughtful review! We’re so happy to hear that you had a great experience during your stay with us. It’s always a pleasure to know that our efforts made a difference in your visit. We truly appreciate your kind words and would be delighted to welcome you back whenever your travels bring you to Kuala Lumpur again. Thank you for choosing to stay with us, and we look forward to hosting you once more in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Mina
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

Really like the room, it's spacious, clean, and close to everywhere.
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3 people find it helpful

Accommodation's Reply
21 Jan 2025
Dear Guest, Thank you for your thoughtful review! We’re so happy to hear that you had a great experience during your stay with us. It’s always a pleasure to know that our efforts made a difference in your visit. We truly appreciate your kind words and would be delighted to welcome you back whenever your travels bring you to Kuala Lumpur again. Thank you for choosing to stay with us, and we look forward to hosting you once more in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
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GRACE A. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.4

/10

Reviewed 7 week(s) ago

the position of the AC in the middle is really very disturbing to the comfort of sleep, because the wind blows directly on the face, causing sleeplessness. the pillow is hard and smelly. other things such as location, room size, bathroom, separate toilet, sink, cupboard are no problem.
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Accommodation's Reply
21 Jan 2025
Dear Guest, Thank you for sharing your experience with us, and I sincerely apologize that your stay did not meet expectations. We truly regret that you had a disappointing experience, and I understand how frustrating that must have been. Please know that we are addressing this issue with our team to ensure it doesn’t happen again. Guest satisfaction is our top priority, and your feedback is essential in helping us improve. We are committed to making the necessary adjustments to provide a better experience for all our guests. We hope to have the chance to welcome you back in the future for a stay that better reflects our usual high standards. Thank you again for your feedback. Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Y***a
icon-origin-TRAVELOKA

8.8

/10

Reviewed 7 week(s) ago

Strategic location in the center of Bukit Bintang. Easy access everywhere
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Accommodation's Reply
21 Jan 2025
Dear Guest, Thank you for your thoughtful review! We’re so happy to hear that you had a great experience during your stay with us. It’s always a pleasure to know that our efforts made a difference in your visit. We truly appreciate your kind words and would be delighted to welcome you back whenever your travels bring you to Kuala Lumpur again. Thank you for choosing to stay with us, and we look forward to hosting you once more in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
y***i
icon-origin-TRAVELOKA

9.3

/10

Reviewed 8 week(s) ago

Good strategic location, just the room is a bit small
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1 people find it helpful

Accommodation's Reply
13 Jan 2025
Dear Guest, Thank you for your thoughtful review! We’re so happy to hear that you had a great experience during your stay with us. It’s always a pleasure to know that our efforts made a difference in your visit. We truly appreciate your kind words and would be delighted to welcome you back whenever your travels bring you to Kuala Lumpur again. Thank you for choosing to stay with us, and we look forward to hosting you once more in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

The hotel is good, its location is strategic in the center of Kuala Lumpur city.
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Accommodation's Reply
13 Jan 2025
Dear Guest, Thank you for your thoughtful review! We’re so happy to hear that you had a great experience during your stay with us. It’s always a pleasure to know that our efforts made a difference in your visit. We truly appreciate your kind words and would be delighted to welcome you back whenever your travels bring you to Kuala Lumpur again. Thank you for choosing to stay with us, and we look forward to hosting you once more in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
S***a
icon-origin-TRAVELOKA

5.0

/10

Reviewed 9 week(s) ago

there is also other issue related to towel cleanliness (i dont have any pic because it is too disgusting) ((blood on towel))

1 people find it helpful

Accommodation's Reply
13 Jan 2025
Dear Guest, Thank you for taking the time to provide your feedback about your recent stay. I am truly sorry to hear that your experience did not meet your expectations, and I apologize for any inconvenience you encountered. We always aim to offer a high standard of service, and it’s disappointing to learn that we fell short in area mentioned. Please know that we are taking your comments seriously and will address this with our team to prevent such occurrences in the future. Your satisfaction is very important to us, and we hope to have the chance to welcome you back for a much-improved experience. Thank you again for your valuable feedback. Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 10 week(s) ago

Friendly staff and full support for tourists
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2 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear Guest, Thank you for your thoughtful review! We’re so happy to hear that you had a great experience during your stay with us. It’s always a pleasure to know that our efforts made a difference in your visit. We truly appreciate your kind words and would be delighted to welcome you back whenever your travels bring you to Kuala Lumpur again. Thank you for choosing to stay with us, and we look forward to hosting you once more in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
E***d
icon-origin-TRAVELOKA

8.0

/10

Reviewed 10 week(s) ago

Check-in time was delayed 20-30 minutes even though we arrived at 4 pm. The hotel room was in a rather old condition. The toilet bidet was jammed. Hotel Close to Pavilion Mall & Alor street.
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Accommodation's Reply
02 Jan 2025
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate both your positive comments and your valuable suggestions for improvement. Your input plays a vital role in helping us enhance our services and guest experience. We’re pleased to hear that you enjoyed your stay overall, though we regret that certain aspects did not fully meet your expectations. Please be assured that we will carefully consider your comments as we continue to refine our offerings. We look forward to the opportunity to welcome you back in the future and provide you with an even better experience. Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
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