8.7
Very Good

From 4,205 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.1

Location

9.3

Service and Facilites

8.8

People often mention about ANSA Hotel Kuala Lumpur
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Distance to City Center (54)
Surroundings (50)
Accessibility (49)
Staff Friendliness (46)
Bedroom (43)
Room Space (39)
Ambiance (37)
Bathroom (37)
Hotel Area (35)
Wifi (34)
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Traveler Reviews ANSA Hotel Kuala Lumpur

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Customer reviews

S***o
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8.5

/10

Reviewed 2 day(s) ago

Near the city center. Lots of food.
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Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
H***a
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9.4

/10

Reviewed 1 week(s) ago

What was less pleasant was that the AC wasn't cold on the first night, I was tired and wanted to rest but the AC repairman came!
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Accommodation's Reply
25 Mar 2025
Dear Guest, Thank you for providing feedback on your recent stay with us. We greatly appreciate your kind words and the insightful suggestions you've shared. Your feedback is vital in helping us improve our services and enhance the overall guest experience. While we're pleased to hear you enjoyed your stay overall, we’re sorry that certain aspects didn’t meet your expectations. Please be assured that we will carefully review your feedback as we work to improve our offerings. We look forward to welcoming you back in the future and providing you with an even more enjoyable experience. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Guest
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Medical
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9.4

/10

Reviewed 3 week(s) ago

Friendly staff, nice rooms, great location
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Accommodation's Reply
13 Mar 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
I***h
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Leisure
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9.4

/10

Reviewed 4 week(s) ago

The best hotel. With affordable price, strategic location. Near everywhere. To Jalan Alor about 10 minutes. To Pavillion Mall 2 minutes. Pharmacy next to the hotel and Seven 7 in front of it. Places to eat just outside the hotel. To the Twin Towers take Grab only 9 Ringgit. To Saloma Bridge 12 ringgit.
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1 people find it helpful

Accommodation's Reply
06 Mar 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
W***N
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Leisure
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9.1

/10

Reviewed 4 week(s) ago

The staff that helped me checked in was very helpful and informative about terms and conditions of payment and refund. The belboy over there was accomodating and taking initiative by carrying our luggage into our hotel room. The location is super strategic where you can access a lot of places like Pavilion Bukit Bintang, Fahrenheit 88, Lot 10, and especially MRT, LRT, and Monorail as well. Don't forget about such affordability can get you a lot of benefits staying there!
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Accommodation's Reply
13 Mar 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
S***y
icon-origin-TRAVELOKA

9.7

/10

Reviewed 5 week(s) ago

Good, strategic, close to malls and culinary,
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Accommodation's Reply
04 Mar 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
F***A
icon-Medical
Medical
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8.5

/10

Reviewed 5 week(s) ago

The room atmosphere is quite good, for the environment, if you want to go to the mall, it's very close, just walk there, this is the 4th time I've stayed at Ansa Hotel Bukit Bintang
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Accommodation's Reply
03 Mar 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
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ANDRI L.
icon-Leisure
Leisure
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10.0

/10

Reviewed 6 week(s) ago

Felt safe comfortable staying at ansa hotel the location very strategic close to anywhere the hospitality very good and the attitude all the staff very good and helpful thank you ansa hotel

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Accommodation's Reply
26 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur
Fivi S.
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Staycation
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10.0

/10

Reviewed 6 week(s) ago

Very good hotel. Strategic location

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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
b***l
icon-Leisure
Leisure
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8.8

/10

Reviewed 7 week(s) ago

Location close to pavilion and minimarket
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Y***i
icon-Leisure
Leisure
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8.5

/10

Reviewed 7 week(s) ago

Steady and cool, in the center of the crowd
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
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Sesra M.
icon-Leisure
Leisure
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8.8

/10

Reviewed 7 week(s) ago

The location is cool, right in front of the pavilion mall and right next to fahrenheit. There are many restaurants around so you can eat anytime just go down. The price is very affordable even though it's not a new hotel, everything still looks okay, the staff are also kind and friendly. Next time, God willing, I want to stay here again if I go to Malay.
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
I***l
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

superior room size is quite small
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Accommodation's Reply
05 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Ima G.
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10.0

/10

Reviewed 8 week(s) ago

Very strategic hotel. Like it. Like it.
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Accommodation's Reply
03 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
G***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 9 week(s) ago

The first day I was still given a comfortable pillow, then the second and third day I was given a bad pillow until my neck hurt.
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Accommodation's Reply
03 Feb 2025
Dear Guest, Thank you for sharing your thoughtful review! We’re thrilled to hear you had such a wonderful experience during your stay with us. Knowing that our efforts contributed to your enjoyment means the world to us. We truly value your kind words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we can’t wait to host you again in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
windy w.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 10 week(s) ago

The location is literally in the middle of bukit bintang. Donki is just beside you. Ansa walk got lots of food. Starbucks in the lobby, in the right side theres sephora. Pavilion mall just 2 minutes walk. The minus is only the traffic jam to get there. Taxi is around 10-15RM to twin tower. Kind of old for a hotel, but still clean.
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2 people find it helpful

Accommodation's Reply
22 Jan 2025
Dear Guest, Thank you for your thoughtful review! We’re so happy to hear that you had a great experience during your stay with us. It’s always a pleasure to know that our efforts made a difference in your visit. We truly appreciate your kind words and would be delighted to welcome you back whenever your travels bring you to Kuala Lumpur again. Thank you for choosing to stay with us, and we look forward to hosting you once more in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Mina
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Really like the room, it's spacious, clean, and close to everywhere.
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3 people find it helpful

Accommodation's Reply
21 Jan 2025
Dear Guest, Thank you for your thoughtful review! We’re so happy to hear that you had a great experience during your stay with us. It’s always a pleasure to know that our efforts made a difference in your visit. We truly appreciate your kind words and would be delighted to welcome you back whenever your travels bring you to Kuala Lumpur again. Thank you for choosing to stay with us, and we look forward to hosting you once more in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
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GRACE A. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.4

/10

Reviewed 10 week(s) ago

the position of the AC in the middle is really very disturbing to the comfort of sleep, because the wind blows directly on the face, causing sleeplessness. the pillow is hard and smelly. other things such as location, room size, bathroom, separate toilet, sink, cupboard are no problem.
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Accommodation's Reply
21 Jan 2025
Dear Guest, Thank you for sharing your experience with us, and I sincerely apologize that your stay did not meet expectations. We truly regret that you had a disappointing experience, and I understand how frustrating that must have been. Please know that we are addressing this issue with our team to ensure it doesn’t happen again. Guest satisfaction is our top priority, and your feedback is essential in helping us improve. We are committed to making the necessary adjustments to provide a better experience for all our guests. We hope to have the chance to welcome you back in the future for a stay that better reflects our usual high standards. Thank you again for your feedback. Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
Y***a
icon-origin-TRAVELOKA

8.8

/10

Reviewed 10 week(s) ago

Strategic location in the center of Bukit Bintang. Easy access everywhere
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Accommodation's Reply
21 Jan 2025
Dear Guest, Thank you for your thoughtful review! We’re so happy to hear that you had a great experience during your stay with us. It’s always a pleasure to know that our efforts made a difference in your visit. We truly appreciate your kind words and would be delighted to welcome you back whenever your travels bring you to Kuala Lumpur again. Thank you for choosing to stay with us, and we look forward to hosting you once more in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
y***i
icon-origin-TRAVELOKA

9.3

/10

Reviewed 12 week(s) ago

Good strategic location, just the room is a bit small
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1 people find it helpful

Accommodation's Reply
13 Jan 2025
Dear Guest, Thank you for your thoughtful review! We’re so happy to hear that you had a great experience during your stay with us. It’s always a pleasure to know that our efforts made a difference in your visit. We truly appreciate your kind words and would be delighted to welcome you back whenever your travels bring you to Kuala Lumpur again. Thank you for choosing to stay with us, and we look forward to hosting you once more in the future! Best Wishes Amarpreet Kaur Hotel Manager Ansa Kuala Lumpur
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