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8.7

Very Good

From 4,298 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.2

Location

9.3

Service and Facilites

8.8

People often mention about ANSA Hotel Kuala Lumpur

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Distance to City Center (78)

Accessibility (74)

Staff Friendliness (74)

Bedroom (74)

Surroundings (72)

Room Space (68)

Bathroom (66)

Hotel Area (59)

Ambiance (54)

Wifi (53)

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Traveler Reviews ANSA Hotel Kuala Lumpur

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Customer reviews

Dai D. D.

Leisure

10.0

/10

Reviewed 5 day(s) ago

Highly recommended because the staff are very friendly and helped us get into the room before check-in time, this really helps us who are tired after the plane ride, so we can go straight in and rest first.

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Accommodation's Reply

11 Jul 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcoming you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

J***s

Leisure

5.7

/10

Reviewed 1 week(s) ago

This hotel, although close to the pavilion, is an old hotel and not good. When checking out, we were informed that the towel had oil stains, even though the towel was only used for bathing as usual. Finally, we were charged RM60.

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Accommodation's Reply

10 Jul 2025

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize that your experience did not meet your expectations. We take guest feedback very seriously and regret that we fell short of our usual standards during your visit. Your concerns are important to us, and we will address them with our team to ensure necessary improvements are made. Delivering exceptional service is our top priority, and it’s clear we did not achieve that on this occasion. Thank you again for bringing this to our attention. We truly hope to have the opportunity to welcome you back in the future and provide you with the level of service you deserve. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

A***a

Leisure

8.8

/10

Reviewed 2 week(s) ago

Stay in these hotel for 3 days, it was really good in our first trip to Kuala Lumpur. Strategic position because this hotel very close with Pavilion, Alor Street, Mon Chinese, Nasi Chee Meng, Lot10, Sungei Wang Plaza and etc. But need to improve with soundproof of the room (connecting door) because sometimes we can hear sound from beside room.

1 people find it helpful

Accommodation's Reply

03 Jul 2025

Dear Guest, Thank you for sharing your feedback about your recent stay with us. We truly appreciate your kind words and the valuable suggestions you've provided. Your input is crucial in helping us improve our services and enhance the overall guest experience. While we're happy to hear that you enjoyed your stay overall, we regret that some aspects did not meet your expectations. Please know that we will carefully consider your feedback as we continue to refine our offerings. We look forward to the chance to welcome you back in the future and provide you with an even more enjoyable experience Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

Y***i

Leisure

8.2

/10

Reviewed 2 week(s) ago

The hotel staff are friendly and all are fast, when we came to check in in the middle of the night they were quick to help us. Strategic location with lots of food and in the city center so it's more economical, no need to take a lot of taxis. We will come back when we go to KL..

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Accommodation's Reply

03 Jul 2025

M***t

Leisure

9.7

/10

Reviewed 2 week(s) ago

Very close to food district, mall, shopping center, strategic place to stay.

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Accommodation's Reply

28 Jun 2025

ANGGI P.

9.1

/10

Reviewed 3 week(s) ago

The location is the best! Right on Bintang Walk. When you exit the hotel, Don Donki is on the left, Caring is on the right. Walk to Pavillion for 3 minutes, back to Win Heng Seng for 4 minutes, and Alor is also close. I will definitely stay here again if I go to KL. The only downside is that the AC in the room is positioned right above my head.

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1 people find it helpful

Accommodation's Reply

20 Jun 2025

Dear Guest, Thank you for sharing your feedback about your recent stay with us. We truly appreciate your kind words and the valuable suggestions you've provided. Your input plays a crucial role in helping us improve our services and enhance the overall guest experience. While we're happy to hear that you enjoyed your stay overall, we regret that some aspects did not meet your expectations. Please know that we will carefully consider your feedback as we continue to refine our offerings. We look forward to the chance to welcome you back in the future and provide you with an even more enjoyable experience Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

Harris F. N.

10.0

/10

Reviewed 3 week(s) ago

I really enjoyed my time at this hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!

2 people find it helpful

Accommodation's Reply

20 Jun 2025

Dear Mr Harris, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

sufiyati s.

Leisure

9.4

/10

Reviewed 3 week(s) ago

Comfortable, friendly staff, very helpful and very close to everything… Just a step away from the shopping center. And many places to eat. Not far away. Can be reached by walking 😆

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Accommodation's Reply

20 Jun 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

i***a

9.4

/10

Reviewed 4 week(s) ago

strategic location, near 2 stations, near go KL post, near mall. can leave luggage before check in time.

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Accommodation's Reply

20 Jun 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

S***i

10.0

/10

Reviewed 4 week(s) ago

This is my third time staying at this hotel. Will come back again and again.

1 people find it helpful

Accommodation's Reply

20 Jun 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

sufiyati s.

Leisure

9.4

/10

Reviewed 4 week(s) ago

Friendly staff, clean rooms, comfortable bathrooms, close to shopping centers

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Accommodation's Reply

20 Jun 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

Livia V.

Leisure

9.7

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly, fast service. The hotel is very clean. What is very important to me in this hotel is that an iron is provided.

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1 people find it helpful

Accommodation's Reply

15 Jun 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to welcome you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

M***a

Leisure

9.4

/10

Reviewed 5 week(s) ago

the right choice for this dhtl stay, everything is perfect, best location, just a bit congested and crowded..but close to everywhere, easy and delicious places to eat..

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Accommodation's Reply

11 Jun 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

N***s

Leisure

9.7

/10

Reviewed 6 week(s) ago

Very nice location and accessible to practically anywhere near city center. Totally recommended!

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Accommodation's Reply

11 Jun 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

D***a

Leisure

10.0

/10

Reviewed 7 week(s) ago

The service of the staff is very friendly, and the hotel room is clean. Always a hotel of choice when in Malaysia.

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Accommodation's Reply

29 May 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

I***h

Leisure

9.1

/10

Reviewed 7 week(s) ago

The hotel is clean, comfortable and close to the shopping area. The staff are helpful and friendly.

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2 people find it helpful

Accommodation's Reply

29 May 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

H***h

Leisure

7.0

/10

Reviewed 7 week(s) ago

Small towels were not provided. Cleaning service did not wash the glasses when cleaning the room, 2-3 times during our 5 night stay there.

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2 people find it helpful

Accommodation's Reply

26 May 2025

Nova S. C.

Leisure

8.7

/10

Reviewed 7 week(s) ago

The location is great but the room 710 is too small and old, have to retouch.

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Accommodation's Reply

26 May 2025

Dear Guest, Thank you for providing feedback on your recent stay with us. We greatly appreciate your kind words and the insightful suggestions you've shared. Your feedback is vital in helping us improve our services and enhance the overall guest experience. While we're pleased to hear you enjoyed your stay overall, we’re sorry that certain aspects didn’t meet your expectations. Please be assured that we will carefully review your feedback as we work to improve our offerings. We look forward to welcoming you back in the future and providing you with an even more enjoyable experience. Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

n***a

Leisure

10.0

/10

Reviewed 7 week(s) ago

Very comfortable staycation at Ansa Hotel for 4 nights.

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Accommodation's Reply

21 May 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

D***a

Leisure

8.8

/10

Reviewed 9 week(s) ago

Strategic location, surrounded by many food sellers.

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1 people find it helpful

Accommodation's Reply

14 May 2025

Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you had such a wonderful experience during your stay with us. It truly means a lot to know that our efforts helped make your time here enjoyable. We sincerely appreciate your thoughtful words and would be honoured to welcome you back whenever your travels bring you to Kuala Lumpur. Thank you for choosing us, and we look forward to hosting you again in the future! Best Wishes Amarpreet Kaur General Manager Ansa Kuala Lumpur

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