Overall Ratings & Reviews Java Paragon Hotel And Residence

Dear P*a, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your experience during your stay through Traveloka. We are very pleased to know that you are satisfied with the varied food menu choices and the taste that suits your taste. Your positive review is an encouragement for us to continue to provide the best. Regarding the swimming pool usage policy, we convey that this policy is enforced solely to maintain the cleanliness of the pool water, the comfort of other guests, and the safety factor while using the facilities. We understand that this makes it feel less flexible for some guests, but it is part of our commitment to provide a safe and hygienic environment for all visitors. Once again, we thank you for the review that has been submitted. Constructive criticism and suggestions mean a lot to us. We hope to welcome you back on another occasion, of course with a more enjoyable and memorable experience. Regards, Management

Dear Mr. Simon, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for your positive review through Traveloka. We are very pleased to know that you are satisfied with the service of our staff and the comfort of the room facilities, especially the air conditioning that works well. Your review is a motivation for us to continue to provide the best service for every guest who stays. We hope to welcome you back in the future. Regards, Management

Dear A*h, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for your positive review through Traveloka. We are very pleased to know that you enjoyed the breakfast we served, and were able to take advantage of the gym and swimming pool facilities available. Guest satisfaction is our priority, and is a manifestation of our commitment to providing the best service for every guest. We also greatly appreciate your appreciation of the evening atmosphere in our rooftop area. We look forward to welcoming you back on the next occasion, with always warm and attentive service. Regards, Management

Dear R*a, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for giving a positive review regarding your experience during your stay through Traveloka. We are very happy to hear that you are satisfied with the comfort of the room, the available parking area, and the various facilities that we provide, guest satisfaction is our top priority. We are also proud to know that our restaurant and cafe were able to give a good impression to you. Positive feedback like this motivates us to continue to maintain and even improve our service standards in the future. We hope to welcome you back on another occasion, and provide an experience that is no less pleasant than before. Regards, Management

Dear ke*l. Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for your very positive review via Traveloka. We are very pleased to know that our staff service during the check-in and check-out process can give a good impression and make your stay experience more comfortable. Friendliness and ease of service are indeed one of our top priorities. We are also very pleased to hear that you enjoyed the facilities we offer, especially our Rooftop Café. We design to provide a different experience for our guests, both in terms of the atmosphere and view of our Rooftop Café, so it is very pleasant to know that you are impressed. We also express our gratitude that you were impressed with our breakfast, especially the waffle with ice cream which is a favorite. We will convey your appreciation to our team who have prepared a varied and delicious menu every day. And of course, we are very pleased that your overall stay experience exceeded your expectations. For us, guest satisfaction and comfort are the most important things. We look forward to welcoming you back on another occasion. Regards, Management

Dear P*a, Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for the review you have given through Traveloka. We sincerely apologize for the inconvenience you have experienced, especially regarding the echoing sound and the clear sound of the door from the next room. We fully understand that comfort during your stay is very important to our guests. We have forwarded your input to the operational and management teams as a priority in improving our facilities in the future. We greatly appreciate every comment given by guests, because it helps us to continue to improve the quality of service and facilities. We hope that you will give us the opportunity to welcome you back with a much more comfortable and enjoyable stay experience on the next occasion. Regards, Management.

Dear I*a. Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for the positive review that you have given through Traveloka. We are very happy to hear that you are satisfied with the service provided by our staff. We always strive to create a friendly atmosphere in welcoming every guest. Your review provides more motivation for us to continue to improve the quality of service. We are sure that the experience you get will be a pleasant one. We hope you enjoy the comfort and facilities that we provide, and we look forward to the opportunity to welcome you back on the next occasion. Regards, Management

Dear N***k Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for your wonderful review through Traveloka. We are thrilled to hear that you had a great stay with us and that our location was convenient for your office. It's also fantastic to know that your husband enjoyed his time here as well. We truly appreciate your kind words. We’re excited that you’re planning to try our restaurant on your next visit – we’re confident you’ll love it! Our team works hard to provide a great dining experience, and we can’t wait for you to enjoy it. Thank you once again for choosing Java Paragon. We look forward to welcoming you both back soon for another memorable stay. Sincerly Management

Dear Mr. Tony T, Warmest Greetings from Java Paragon Hotel and Residences Surabaya. Thank you very much for your very positive review via Traveloka. We are very happy to hear that you are satisfied with the cleanliness of the room and bathroom during your stay at our hotel. We are also pleased to know that the lighting in the room can provide the right comfort, not too bright or too dark, which is certainly very important to create a comfortable and relaxing atmosphere for guests. Our commitment to provide the best accommodation experience by paying attention to every detail, including cleanliness and comfort. Your input means a lot to us, and we will continue to strive to maintain high quality of service. Hopefully we can welcome you back with better service on the next occasion. Sincerly, Management

Dear E***o Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for taking the time to share your thoughts through Traveloka. We are delighted to hear that you found our hotel to be well-maintained and clean. We take great pride in ensuring that our facilities are always in good condition, and it’s wonderful to know that our efforts have met your expectations. We’re also glad that you appreciated our central location in West Surabaya, as we aim to offer our guests the convenience of being close to the heart of the business district and other key areas in the city. Regarding the breakfast, we genuinely appreciate your feedback. While we strive to offer a selection that caters to various tastes, we understand that variety is important for our guests. We will certainly take your comments into account as we look for ways to improve and diversify our menu to better meet our guests' preferences. Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future, and we’re committed to making your next stay even more enjoyable. Sincerly, Management

Dear I***n Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you so much for taking the time to share your experience through Traveloka. We're thrilled to hear that you've chosen to stay with us three times and that you continue to have a positive experience. It's wonderful to know that you appreciate our commitment to cleanliness and the quality of service we provide. Our team works hard to ensure every guest has a comfortable and memorable stay, and your feedback is truly appreciated. We look forward to welcoming you back for many more visits and continuing to make your stays with us enjoyable. Regards Management

Dear i*c. Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are very happy to hear that you felt comfortable and satisfied with the cleanliness and service we provided during your stay at Java Paragon Surabaya. We always strive to provide the best experience for every guest, and your feedback means a lot to us. We hope to welcome you back in the future for a more enjoyable stay. Warmest regards. Management

Dear N*a. Warmest greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are glad to hear that you had a good experience while staying at Java Paragon Hotel and Residences. We also appreciate the feedback regarding the room corridors and playground area. We will immediately pay attention to improvements in these areas to ensure the comfort of our guests. For suggestions to add a playground, we will consider it for the comfort of families who stay. We look forward to welcoming you back on another occasion. Warm Regards. Management.

Dear Mr. Yohanes D. Warmest Greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are very happy to hear that you feel comfortable, that our cleanliness and service are satisfactory. We also greatly appreciate the feedback regarding the soundproofing of the rooms. We will continue to strive to improve guest comfort by paying attention to these aspects. Hopefully we can welcome you back on the next occasion with a better experience. Warm Regards, Management.

Dear I*R. Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience and positive reviews via Traveloka. We are very happy to hear that our services and facilities meet your expectations. We will continue to strive to provide the best experience for every guest. Hopefully we can welcome you back to Java Paragon soon. Warm regards, Management.

Dear Mr. Albert. Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are so glad to hear that you enjoyed our central location, with easy access to nearby attractions. We are also happy that you appreciated the variety and quality of the food, as well as the beautiful night view of Surabaya from your room. It’s great to know that you felt the service was worth the price. We look forward to welcoming you and your family again on another occasion. Warm regards, Management

Dear Mr. Fouad M Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka. We are so happy to hear that you had an enjoyable stay at Java Paragon. Your positive feedback truly inspires us to continue delivering excellent service and to enhance our guest experience. We can't wait to welcome you back during your next visit Warm regards, Management

Dear L*a. Warm greetings from Java Paragon Hotel and Residences Surabaya. Thank you for sharing your experience through Traveloka and for making Java Paragon your primary choice. It is an honor for us to receive constructive suggestions from you and we have conveyed this information to the relevant department. We look forward to your return visit on another occasion. Warm regards, Management.

Dear I*R. Thank you for sharing your experience through Traveloka. We are glad to hear that you are satisfied with our good, friendly service and delicious food. It is our honor to serve you. We look forward to welcoming you back in the next opportunity. Warm Regards, Management.

Dear Tri W. Thank you for sharing your experience through Traveloka. We are glad to hear that you enjoyed the strategic location of the Java Paragon hotel, close to the mall and easily accessible by public transportation. It is an honor for us to serve you, of course we look forward to your next visit. Warm regards, Management.