8.1
Very Good

From 2,750 reviews

Provided by travelers on
Cleanliness

7.9

Room Comfort

8.1

Meal

7.8

Location

8.0

Service and Facilites

8.1

People often mention about Summer Hills Hotel & Villas Bandung
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Distance to City Center (11)
Ambiance (11)
Family Friendly (10)
Staff Friendliness (10)
Wifi (10)
Accessibility (9)
Room Space (9)
Bedroom (9)
Bathroom (9)
Hotel Area (8)
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Traveler Reviews Summer Hills Hotel & Villas Bandung

Number of reviews per page
20
40

Customer reviews

S***h
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

Great. Spacious. They gave me a baby bath. The staff is friendly and very diligent in delivering items left in the lobby to the room. The items seem to be old but are still clean. There are just some stains on the white sheets that are hard to remove.
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Audy D.
icon-origin-TRAVELOKA

8.6

/10

Reviewed 4 week(s) ago

for the villa type, there is 1 room whose AC is not cold enough. There are cloth stains on the mattress. It is better to replace it even though it is clean. And for the part under the glass, there is a lot of termite sand... there is a price for quality. Please understand.
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A***a
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Leisure
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8.2

/10

Reviewed 4 week(s) ago

The hotel is quite comfortable and the service is friendly.
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1 people find it helpful

S***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

The staff is friendly, the food is delicious and the atmosphere is comfortable and calm.
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1 people find it helpful

N***A
icon-origin-TRAVELOKA

8.3

/10

Reviewed 9 week(s) ago

It would be a shame if the service was friendly but cleanliness was not maintained.
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 11 week(s) ago

Location is not right on the main road, staff is friendly, villa is a bit old and needs renovation. Cleanliness needs to be improved
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1 people find it helpful

Irawati H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.0

/10

Reviewed 12 week(s) ago

Stayed 1 night in a 2 bedroom villa, the room is spacious and suitable for families. The staff service is all good, the facilities in the room are incomplete, the amenities only include a toothbrush + shampoo, the rest are not available, hotel slippers are requested first before being provided, in the 2nd bathroom the water channels are not smooth so the water stagnates on the bathroom floor, please improve the cleanliness of the room. The facilities in the room are better equipped, such as providing a dispenser for the 2 or 3 bedroom room types because those who rent the room must bring family / have small children so they need more drinks if in other hotels the family room type like that is usually provided with a dispenser. The room view is nice, the mattress should be replaced / given a mattress so that the mattress whose springs have protruded does not make the body ache when sleeping. Please replace the dead lights, don't just leave them alone so that it doesn't look dim / dark. So there are still many things that need to be improved and the facilities need to be more complete so that guests are more comfortable. The food in the restaurant tastes good, it is recommended to try eating at the restaurant. The check-in process is fast and the staff are friendly.
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4 people find it helpful

Antonius S. W.
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Staycation
icon-origin-TRAVELOKA

5.4

/10

Reviewed 13 week(s) ago

mo wifi. dirty and stinky bedroom, there are 2 light bulb off. no hot water,, shower broken. the staff not change bed linen, pillow case, towel and everything. I complain then they change everything in the bed room. AC are very noisy. this is my first and my last to stay at this hotel. I have video but can't upload.

1 people find it helpful

E***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.2

/10

Reviewed 21 week(s) ago

The location is again inside a small road that goes up and down, the lights went out twice 😭, the hot water in the bathroom didn't work because it was used a lot even though the weather around the hotel was very cold, the toilet smelled if the exhaust was on, the bathroom floor was slippery, this was the most dangerous even though I brought a small child 😭, the gallon of water provided was not very hot.
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15 people find it helpful

A***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.0

/10

Reviewed 24 week(s) ago

the green pool has a lot of leaves and can't be used at all, the room is dirty and not cleaned, there are ants in the mattress. The bed sheet has many dirty spots. The floor is definitely dirty. I don't know how the room can be released with this dirt. The first time and the last one here, the photo in the application may be a photo of the early pass so that time
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1 people find it helpful

AlfyahMarcella
icon-origin-TRAVELOKA

6.2

/10

Reviewed 26 week(s) ago

The room is very lacking in air conditioning, it is not cold enough, the bathroom is not clean enough.
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2 people find it helpful

A***i
icon-origin-TRAVELOKA

8.2

/10

Reviewed 29 week(s) ago

The hotel room is quite spacious, there is no water heater but a dispenser is provided outside the room, the facilities are a bit poorly maintained but still functioning. There is a swimming pool so it is a plus. Comfortable enough for families.
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4 people find it helpful

A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 31 week(s) ago

The staff is very friendly, the environment is quiet, calm, comfortable, the hotel is clean, tidy, the facilities are complete.
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5 people find it helpful

Dendy K. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 31 week(s) ago

Nice meal, need more parking space.

2 people find it helpful

C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.3

/10

Reviewed 32 week(s) ago

Actually, it's nice that the room is spacious, but at night when I went to sleep I heard the sound of the cupboard sliding, it was really noisy. Access is also difficult in the complex. But overall it's worth it, the staff are also friendly 🙏🏻🫶🏻.
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6 people find it helpful

Meyra M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 32 week(s) ago

The hotel is comfortable, quite clean. Friendly staff.
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2 people find it helpful

Z***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.3

/10

Reviewed 32 week(s) ago

The hotel is not well maintained, dirty and looks worn out.
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1 people find it helpful

G***g
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 33 week(s) ago

Worth the price, only access is a bit difficult because it enters a fairly small road.
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2 people find it helpful

A***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 34 week(s) ago

The location is quite strategic, the rooms and facilities are according to the budget.
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3 people find it helpful

S***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 35 week(s) ago

The most enjoyable place to sleep in this hotel is because it has a double queen bed. For us, a total of 5 people, it is very suitable. Have often stayed here, there is a swimming pool for children too. Prices are very friendly.
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4 people find it helpful

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