Overall Ratings & Reviews Sofitel Kunming

air conditiner & refrigerator ; power is bad

W g

Great modern hotel. Spacious room w comfortable bed. Wonderful breakfast buffet. Very friendly staff and great service. Jessica at the reception desk went out of her way to make us feel welcome, as did the other staff members.The hotel is close to the train ststion, an additional plus if you want to travel to other Yunnan areas.

Bo inte här om du inte kommer från kina! Ingen. I personalen kan engelska vilket gör alla kommunikation helt omöjlig. Att få room service tar över 1.5 h Men rummen på hotellet är väldigt fina!

Excellent

there were issues that should be fixed. the bathroom has not enough light for shaving. the desk power plug door has hinges that make it difficult to open. there is power only on one side of the bed. Noise on our final night from the water riser. there was no control to turn off the bed side lamps without turning all lights off. Happy hour was great. the people working at the hotel were wonderful but few spoke English. however, with all the new translators that was not a big issue. i think we were the only foreigners in the hotel. very nice looking place with fantastic views.

Excellent

かなり満足。ロケーションはイマイチだが、その他は素晴らしいと思う。

One of the best hotels in Kunming.

不错的体验

Very good

This hotel could be one of the best Sofitel I have had stayed. Staff were warm and helpful, Dennis at front desk even helped us packed some larger gift items we bought, breakfast was to die for, view of the city and the lake from our room at 37 floor was unforgettable, this hotel has its uniqueness, love our 4 nights’ stay, so enjoyable.

The hotel is a bite aged but well kept. Gym and pool are so well equipped, staff are very helpful, this is a well maintained Sofitel, love it. BTW, the breakfast maybe one of the best that I have ever have with any five stars hotels, the quality and selection are simply tremendous.

Perfect hotel. From check-in to check-out everything was great.

Very friendly staff. Hotel is very modern. Good value for money. The breakfast buffet is fantastic too.

이름으로는 큰 기대를 하지않았는데 시설과 룸 컨디션, 직원분들의 친철함에 크게 놀랐습니다. 특히, 쿤밍시내 전체가 내려다보이는 탁 트인 전망은 과히 압도적이었습니다. 가족들도 너무 만족해하는 숙소여서 칭찬받았네요. 다음번 쿤밍여행을 다시 가도 소피텔에서 있고싶습니다^^

The hotel staff ivy xu is very friendly and helpful. Best service i ever seen

Good location, not too far from downtown, good view. Safe, clean room.

Services was excellent from the lobby staff to check-in to room. Only thing I'd suggest to hotel is there was a loud humming sound late into the night made it hard to sleep for some.

Very kind service. Highly recommended