8.7
Very Good

From 346 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.0

Location

8.8

Service and Facilites

8.7

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Traveler Reviews Somerset Kuala Lumpur

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Customer reviews

Rio U.
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Leisure
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9.4

/10

Reviewed 10 week(s) ago

I recently stayed at Somerset Kuala Lumpur, and I must say it was an excellent experience. The hotel is impressively clean, and the attention to detail in maintaining hygiene is noticeable. One of the standout features is the well-equipped kitchenette in the room. It includes all the essentials you might need for cooking or dining, such as pots, pans, a stove, plates, knives, glasses, a dining table, and even a refrigerator. Additionally, they provide a washing machine, which is incredibly convenient for longer stays. The facilities are thoughtfully designed, making it feel more like a home away from home. For anyone looking for a comfortable and functional place to stay in Kuala Lumpur, Somerset is definitely a great choice. Highly recommended!
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1 people find it helpful

Accommodation's Reply
29 Jan 2025
Dear Rio U, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
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Siti N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 13 week(s) ago

The room is incredible. Love the room so much. The interior is great.

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Accommodation's Reply
12 Jan 2025
Dear Siti N., Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Hari Y.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 35 week(s) ago

Friendly and fast staff, clean rooms.
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Accommodation's Reply
07 Aug 2024
Dear Hari Y, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
I***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 38 week(s) ago

Great place, great service! Love it when they upgraded me to better room.

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Accommodation's Reply
13 Jul 2024
Dear Valued Guest, Thank you for taking the time to provide us with a review of your recent stay at Somerset Kuala Lumpur. My team and I are gratified to receive your positive comments in regards to the overall experience of your apartment. We look forward to another opportunity of welcoming you back for a flawless stay in the near future. Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
H***i
icon-Medical
Medical
icon-origin-TRAVELOKA

9.4

/10

Reviewed 39 week(s) ago

As always, the best place to stay in Kuala Lumpur.

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Accommodation's Reply
06 Jul 2024
Dear Valued Guest, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Hendryo Hendryo
icon-origin-TRAVELOKA

10.0

/10

Reviewed 44 week(s) ago

It is a good ambience hotel and did give me a good image about the hotel, and fast check in at 1 pm and the interior of the room was exactly the same as in the picture. The location was good and a mall nearby. Thanks for the hospitality from the hotel staff.

2 people find it helpful

Accommodation's Reply
03 Jun 2024
Dear Hendryo, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
mohd n. b. m.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 57 week(s) ago

Everything is the best. But for the parking fee that is charged to hotel customers rm10 a day. May be waived for hotel customers. If possible.

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Nik H. B. D.
icon-origin-TRAVELOKA

8.4

/10

Reviewed 65 week(s) ago

Everything are satisfied exclude for breakfast since somerset Kuala Lumpur are served as pack breakfast not buffet breakfast.

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Accommodation's Reply
29 Jan 2024
Dear NIK HAMDAN BIN DOLLAH, Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
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Delia S.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 67 week(s) ago

Have a good stay in the Somerset hotel 👌🏼. Cleanliness, bathroom size, location 👌🏼.

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Accommodation's Reply
24 Dec 2023
Dear Delyanti Safitri, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Igor A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 68 week(s) ago

Within walking distance to lrt station, great facilities, clean room, easy check in & check out.

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Accommodation's Reply
16 Dec 2023
Dear Igor alfarabi, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Nasriah R.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 68 week(s) ago

As always my favourite Hotel for staycation/vacation at Kuala Lumpur. Neat & clean rooms. Breakfast delicious. Near to access Public Transportation. Have vending machine. Overall I give 10/10 marks. Thank you Somerset for your hospitality.

1 people find it helpful

Accommodation's Reply
14 Dec 2023
Dear Nasriah Rashid, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Azri M.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 74 week(s) ago

Love the room. The location was convenient too. And the amenities provided in the room was convenient! Will come again:).

2 people find it helpful

Accommodation's Reply
25 Nov 2023
Dear Azri Mohd, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
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Fermi J.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 78 week(s) ago

Beyond my expectations, everything is awesome, I was going to stay here for only 3 night but now I decided to stay here until Tuesday until we leave for Singapore stay awesome Somerset Kuala Lumpur ❤️

2 people find it helpful

Penpicha P.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 79 week(s) ago

Good quality reasonable price, nice staffs and security services highly recommended

1 people find it helpful

RATNA RAZAK
icon-origin-TRAVELOKA

8.5

/10

Reviewed 83 week(s) ago

Our stay at the Samerset Hotel was more than just a holiday; It was a heartfelt experience that we will cherish for years to come. It reminded us of the importance of spending time together as a family, and we're incredibly grateful for the wonderful moments we shared.

1 people find it helpful

Accommodation's Reply
05 Sep 2023
Dear Ratna Razak, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Tran H.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 87 week(s) ago

Spacious room with full facilities. Great rooftop pool and the view. Friendly staff. Not too new but cosy enough

1 people find it helpful

Accommodation's Reply
19 Aug 2023
Dear tran ho, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Mohd K. K. B. A.
icon-origin-TRAVELOKA

9.3

/10

Reviewed 88 week(s) ago

I had pleasant stay here. Room spacious, comfy and super clean. Only the problem is, the staffs reception should remind me about the parking fee. Never use TnGo card. Cannot validate. I paid RM98 for one night parking fee. 😭.

3 people find it helpful

Accommodation's Reply
19 Aug 2023
Dear Mohd Kamal Khairi, Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
Mohmed
icon-origin-TRAVELOKA

9.7

/10

Reviewed 107 week(s) ago

Great hotel. Good service. And friendly staff.

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Accommodation's Reply
23 Mar 2023
Dear mohmed firdaus, My team and I are gratified to receive your positive comments in regard to the overall experience with us. We look forward to welcome you again. Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
Nur R. B. D.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 130 week(s) ago

Staff were friendly and efficient. Good service. Allowed late check out. The apartment was spacious and clean. Was given an upgrade so thank you for that! Would definitely recommend this apartment-hotel.

2 people find it helpful

LILIA T.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 132 week(s) ago

It was nice and quiet hotel to stay big room with kitchen and sitting area. The staff was very helpful and kind. Check in was delayed due to error booking. I booked 2 rooms but only 1 confirmed. It took time to get us room.

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Accommodation's Reply
24 Sep 2022
Dear LILIA, Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Supervisor, Guest Service
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