Traveloka (7,282)
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8.4
Very Good
From 7,282 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.3
Location
8.4
Service and Facilites
8.3
People often mention about Swiss-Belinn Medan
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Distance to City Center (55)
Staff Friendliness (52)
Bedroom (49)
Room Space (46)
Bathroom (45)
Surroundings (37)
Ambiance (37)
Accessibility (36)
Hotel Area (36)
Taste (34)
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Traveler Reviews Swiss-Belinn Medan
Number of reviews per page
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40
Customer reviews
M***d
9.7
/10
Reviewed 1 week(s) ago
An impressive experience while staying here, the location is quite strategic, the staff is friendly, the breakfast is varied, there is a minimarket very close to the hotel.
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Accommodation's Reply
08 Jul 2025
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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N***r
Business
8.5
/10
Reviewed 2 week(s) ago
Can I talk to a person I charged for my booking? I want to cancel from two days to one day room.
1 people find it helpful
M***a
Staycation
9.4
/10
Reviewed 3 week(s) ago
Friendly staff and satisfying service. Strategic location close to culinary and shopping centers. Next time I will come here again. To try the buffet. Thank you.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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S***y
Business
9.1
/10
Reviewed 3 week(s) ago
A lot of good foods nearby! The stay was overall nice. Thank you, Swiss-belinn 🫶
1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Guest,
Thank you for choosing our hotel and share your stay experience. We are glad to hear that our products and services met with your expectation. We are looking forward to welcoming you soon at Swiss-Belinn Medan in the near future.
Best regards,
Sabar Sitompul
General Manager
R***i
10.0
/10
Reviewed 5 week(s) ago
Not very soundproof, but okay, clean room, good service.
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Accommodation's Reply
22 Jun 2025
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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Hazel T. V.
Leisure
10.0
/10
Reviewed 6 week(s) ago
Excellent hotel at an affordable price.
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Accommodation's Reply
22 Jun 2025
Dear Guest,
Thank you for choosing our hotel and share your stay experience. We are glad to hear that our products and services met with your expectation. We are looking forward to welcoming you soon at Swiss-Belinn Medan in the near future.
Best regards,
Sabar Sitompul
General Manager
MC
Meriani C. B.
Business
8.5
/10
Reviewed 6 week(s) ago
strategic location, varied food, close to everywhere, many places to eat. Near Tjong A Fie, tip top restaurants, minimarkets. great.
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Accommodation's Reply
22 Jun 2025
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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F***a
10.0
/10
Reviewed 7 week(s) ago
good good good good good friendly nice clean
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1 people find it helpful
Accommodation's Reply
22 Jun 2025
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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MG
Mikaria G.
10.0
/10
Reviewed 7 week(s) ago
Thanks for your service. So far it's comfortable and very pleasant. I hope you become more successful and continue to grow.
1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Guest,
Thank you for choosing Swiss-Belinn Medan as your preferred hotel on your recent visit in Medan. It’s our pleasure to know that you had a pleasant stay at our hotel and looking forward to seeing you again in the near future.
Best regards,
Sabar Sitompul
General Manager
W***o
9.1
/10
Reviewed 8 week(s) ago
Stayed for a week, generally good, clean room, cold AC, good service, only the last day there was a smell like paint from the AC, given a blower in the room to get rid of the smell, quite disturbing.
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2 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our hotel. We apologize that your stay did not meet your expectations. We look forward to welcoming you again and providing you with a better experience at Swiss-Belinn Medan. Warm regards, Sabar Sitompul. General Manager
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MG
Mikaria G.
Leisure
10.0
/10
Reviewed 8 week(s) ago
Recommended. The hotel is comfortable and clean.
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Accommodation's Reply
27 May 2025
Dear Guest,
Thank you for choosing our hotel and share your stay experience. We are glad to hear that our products and services met with your expectation. We are looking forward to welcoming you soon at Swiss-Belinn Medan in the near future.
Best regards,
Sabar Sitompul
General Manager
G***t
10.0
/10
Reviewed 8 week(s) ago
comfortable clean and very friendly
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1 people find it helpful
Accommodation's Reply
27 May 2025
. Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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s
sudi
Business
10.0
/10
Reviewed 8 week(s) ago
the room is very comfortable, the location is also downtown, near the culinary of Chinatown. okay yeah, if I go to Medan, I will come here again. awesome
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1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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f***n
9.4
/10
Reviewed 9 week(s) ago
The bathroom is leaking, the water is coming out.
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1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our hotel. We apologize that your stay did not meet your expectations. We look forward to welcoming you again and providing you with a better experience at Swiss-Belinn Medan. Warm regards,. Sabar Sitompul. General Manager
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D***i
8.5
/10
Reviewed 9 week(s) ago
Have stayed here several times, the service is good and everyone is friendly, the location is strategic to the city of Medan.
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Accommodation's Reply
13 May 2025
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our hotel. We apologize that your stay did not meet your expectations. We look forward to welcoming you again and providing you with a better experience at Swiss-Belinn Medan. Warm regards, Sabar Sitompul. General Manager
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V***e
9.1
/10
Reviewed 9 week(s) ago
For the location, it's okay, easy to go anywhere. The hotel staff are also all friendly. The only downside is that the room is not soundproof so the sound from the next room is really audible and the AC temperature control cannot be manipulated.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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Y
Yacobus
Staycation
9.0
/10
Reviewed 9 week(s) ago
not a very good window view for a junior suite room, and we can hear noises from the other room and from the hallway
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Accommodation's Reply
27 May 2025
Dear Guest,
Thank you for staying at our hotel and we are sorry to hear that the experience was not met with your expectations. Please rest assure we are taking improvement action to provide better products and services in the future. We are looking forward to welcoming you again at Swiss-Belinn Medan in the near future.
Best regards,
Sabar Sitompul
General Manager
e***y
Business
9.1
/10
Reviewed 9 week(s) ago
Really like the location, especially the access to Jalan Selat Panjang.
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Accommodation's Reply
13 May 2025
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our hotel. We apologize that your stay did not meet your expectations. We look forward to welcoming you again and providing you with a better experience at Swiss-Belinn Medan. Warm regards, Sabar Sitompul. General Manager
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r***a
8.5
/10
Reviewed 9 week(s) ago
When you want to eat at a restaurant you have to queue, that's the only thing you have to pay attention to.
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1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our hotel. We apologize that your stay did not meet your expectations. We look forward to welcoming you again and providing you with a better experience at Swiss-Belinn Medan. Warm regards,. Sabar Sitompul. General Manager
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Drg D. C. G.
Transit
8.8
/10
Reviewed 10 week(s) ago
The hotel is strategically located in the middle of the city, the service is also good, the room is clean, the breakfast is delicious and varied, only my parking is narrow. Overall good.
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Accommodation's Reply
07 May 2025
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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Number of reviews per page
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40
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