8.3
Very Good

From 7.1K reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.3

Location

8.4

Service and Facilites

8.3

People often mention about Swiss-Belinn Medan
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Distance to City Center (30)
Staff Friendliness (24)
Room Space (24)
Bathroom (22)
Bedroom (21)
Hotel Area (18)
Taste (18)
Ambiance (17)
Accessibility (16)
Variety (16)
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Traveler Reviews Swiss-Belinn Medan

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Bongbongan N.
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Leisure
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9.6

/10

Reviewed 5 day(s) ago

Bathroom, Yellow 2 looks like it's rarely scrubbed. Too lazy to take a photo. This is just a suggestion
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k***l
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8.8

/10

Reviewed 6 day(s) ago

The rooms are quite spacious and clean and the food is delicious.
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M***i
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Business
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10.0

/10

Reviewed 6 day(s) ago

Always love staying here because the location is right in the heart of Medan city. Easy to get food cause it nears culinary places. Staffs all very helpful. Room and bathroom are clean.

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S***i
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Leisure
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10.0

/10

Reviewed 6 day(s) ago

friendly hotel staff delicious food...
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A***i
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10.0

/10

Reviewed 2 week(s) ago

The place is nice, I usually stay here when I'm on duty in Medan
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Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for choosing to stay at Swiss-Belinn Medan. We are glad you enjoyed our hotel and we look forward to seeing you again in the future. Best regards, Sabar Sitompul. General Manager
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Luciana E.
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Leisure
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10.0

/10

Reviewed 2 week(s) ago

I really enjoyed my stay at Swiss Bellin. The room was clean, the staff was friendly and the food was delicious.
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1 people find it helpful

M***d
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 week(s) ago

Pay attention to the gym facilities again, because there are some tools that cannot be used and are incomplete, such as chairs for lifting dumbbells.
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Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for your visit and for your positive comments. We will continue to strive to improve the product for guest comfort. Your comments regarding the gym are very meaningful for the progress of our hotel. We hope to serve you again in the future. Sincerely, Sabar Sitompul. General Manager
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L***n
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

The breakfast variety is okay, the hotel is also clean. But the size of the twin bed is small. It seems like 90cm or 1 meter only.
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1 people find it helpful

Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for visiting Swiss-Belinn Medan. We are glad you enjoyed the breakfast variety and the cleanliness of our hotel and we apologize for the twin bed size that did not meet your expectations. We look forward to seeing you again in the future. Best regards, Sabar Sitompul
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Amson M.
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8.5

/10

Reviewed 2 week(s) ago

All ok, parking is a bit limited, but don't worry, their parking management team takes over everything, but. There must still be cooperation, because they have many guests, follow the instructions and directions of the parking team (team means more than one person) if you go to Medan, don't forget to go to Pangururan. The shore is waiting for you, not just the shore of Manado. Rh. Wrong Manado porridge
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Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for sharing your review of your stay at Swiss-Belinn. We will continue to strive to provide the best service. Thank you for your appreciation of the parking arrangement at our Hotel. We look forward to seeing you in the future. Sincerely, Sabar Sitompul. General Manager
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F***y
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

The staff was very friendly and check in was easy.
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Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for choosing Swiss-Belinn Medan during your visit to Medan. We are glad that you received friendly service and easy check-in process from our team. Your positive comments will give new spirit to our team. We look forward to seeing you in the near future. Best regards, Sabar Sitompul. General Manager.
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A***n
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8.8

/10

Reviewed 3 week(s) ago

The waiter is very friendly, the location is very strategic near the legendary food center in Medan City. Chinese Food Jln Selat Panjang. Can go out the back door. Great. Create your beautiful experience with Medan City's culinary specialties at Swiss-bellin Jln Surabaya, Medan.
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Accommodation's Reply
19 Dec 2024
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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Ardiansyah
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10.0

/10

Reviewed 3 week(s) ago

The right choice for those of you who have lots of activities around the city of Medan
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1 people find it helpful

Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for making our hotel your choice during your visit to Medan. We are glad that you recommended our hotel and we look forward to serving you again in Medan in the future. Sincerely, Sabar Sitompul. General Manager
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Ardiansyah
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10.0

/10

Reviewed 3 week(s) ago

Cool and comfortable, and easy access anywhere, the right choice in the middle of the city
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1 people find it helpful

Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for visiting Swiss-Belinn Medan. We are glad to know that you like the products and services in our Hotel. Thank you for your recommendation for our hotel as the right choice in the middle of Medan city. We look forward to welcoming you to our Hotel in the future. Sincerely, Sabar Sitompul. General Manager
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Amson M.
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8.5

/10

Reviewed 4 week(s) ago

Strategic location is enough. Service. Service. Food is so-so
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1 people find it helpful

Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for visiting Swiss-Belinn Medan. We are glad that you liked our hotel location and services. We apologize for the food that did not meet your expectations. Your positive comments are very useful for us to improve the quality of the food we serve. We look forward to seeing you again in the future. Best regards, Sabar Sitompul. General Manager
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M***d
icon-origin-TRAVELOKA

9.0

/10

Reviewed 5 week(s) ago

Overall a good stay at a rather modern hotel. 3 star hotel but probably could be 4. Family suite was really huge and the breakfast had one of the best spreads we had. However, beautiful on the surface there were issues on a closer look. There was a smell in the room, especially the bathroom. The suite was not very well cleaned - dressing table still had fake lashes from the previous guest. Jacuzzi could not work the water was yellowish and with a smell.
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1 people find it helpful

Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for choosing our hotel on your visit to Medan and taking the time to share your stay experience. We are glad to know that you like the size of the room and our breakfast. In other side, we do apologize for the cleanliness of the suites and the function of the Jacuzzi. We will always try to deliver best service to our guest. We wish to welcoming you again to our hotel at the near future Sincerely, Sabar Sitompul General Manager
Devi R. R. G.
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Business
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8.5

/10

Reviewed 6 week(s) ago

Suitable for business trips, location is close to food stalls.
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2 people find it helpful

Accommodation's Reply
03 Dec 2024
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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F***x
icon-Business
Business
icon-origin-TRAVELOKA

7.0

/10

Reviewed 7 week(s) ago

I was given room 301, very noisy with the sound of machines in the room, I asked to change, the front office staff did not send a key for a replacement room, I was told to go down to the fo. I went to the fo, it turned out that the replacement room was not available, I was told to wait while the person in question talked about me with the staff who would change my room. Honestly, it is very unethical, and this is the first bad experience in a hotel like Swiss Bell.
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3 people find it helpful

Accommodation's Reply
03 Dec 2024
Dear Guest, Thank you for taking the time to share your feedback on your recent stay at our hotel. We apologize that your stay did not meet your expectations. We look forward to welcoming you again and providing you with a better experience at Swiss-Belinn Medan. Warm regards,. Sabar Sitompul. General Manager
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A***n
icon-origin-TRAVELOKA

8.8

/10

Reviewed 7 week(s) ago

The stay was good, reasonable price. For the breakfast itself it can be varies, different each day. But somehow not all unit have the access to natural light.

1 people find it helpful

Accommodation's Reply
28 Nov 2024
Dear Guest, Thank you for choosing our hotel and share your stay experience. We are glad to hear that our products and services met with your expectation. We are looking forward to welcoming you soon at Swiss-Belinn Medan in the near future Best regards, Sabar Sitompul General Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

When I go to Medan, I always stay here.
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Accommodation's Reply
15 Nov 2024
Dear Guest. Thank you very much for taking the time to share your wonderful experience with us! We are very happy to hear that you enjoyed your stay at Swiss-Belinn Medan. Your kind words mean a lot to our team, and we are happy to have made your stay memorable. We look forward to welcoming you back in the near future for another enjoyable stay! Best regards, Sabar Sitompul. General Manager
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I***s
icon-Transit
Transit
icon-origin-TRAVELOKA

6.6

/10

Reviewed 11 week(s) ago

Noisy and uncomfortable, service is just so-so.
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1 people find it helpful

Accommodation's Reply
31 Oct 2024
Dear Guest. Thank you for sharing your experience with us. We apologize for any inconvenience you experienced during your stay at Swiss-Belinn Medan. Your feedback means a lot to us, and we will make sure to improve our services in the future. We look forward to welcoming you back and providing you with a better experience. Warm regards, Sabar Sitompul. General Manager.
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