The hotel staff is friendly. The hotel is clean.

Spacious room, clean location is also very strategic close to the culinary center of Selat Panjang. The staff is also friendly and helpful. Will stay again at Swissbell in Medan.

The experience of staying at this hotel was very pleasant. The room was clean, the facilities were complete, and the staff was friendly. The location is strategic near the city center, suitable for vacation or business trip. The food at the restaurant is also delicious. Will stay again!

The window of the room faces inside the room... shophouse area, not recommended

1. There is no visible hotel sign from afar, so we were confused and wandered around. 2. The first security guard we met did not help us at all, we had to ask where the parking lot was first. 3. There were no hotel staff on standby at the lobby entrance, the door had to be opened by ourselves, while we were carrying our belongings 4. The Call Center was not on standby, we called them twice before entering the hotel, but no one answered the phone 5. At check-in, there was only 1 receptionist, so we had to wait a while.

So far so good. Will continue to stay here.

Awesome, cozy, strategic place. We'll be back

All the staff are very friendly and helpful, but the cleanliness of the rooms is getting worse and worse, the food is also getting less tasty, please improve it like before.

Comfortable hotel, very fast wifi, strategic location

Room and hotel space was a great experience. Tahniah team Hotel

Located in the city center and behind it is the legendary Medan city food center. On Selat Panjang Street and Semarang Street.

Good service and strategic location

+: Location near the station. Location near the culinary center. There is a minimarket downstairs. Location near the bank.-: AC is not cold. Bathroom is not clean/maintained. Towels are a bit yellow

Price is not affordable for me and no sounds proof it might be difficult to sleep at night because noise cancelling easily hear inside room. I don't like location either

The hotel is strategically located to find Chinese food

The hotel is clean and comfortable. There are wide variety of breakfast. The lobby is iconic and the mini gym is perfect. Definitely will stay again there when visit Medan in the future.

The hotel staff were very friendly and very helpful with the check-in and check-out processes, so there was no confusion at all.

The location is in Chinatown and a bit crowded. Parking is also narrow so cars have to park along the road. The rooms are clean and comfortable. The breakfast menu is very diverse and tastes good.

Strategic location, near many legendary food in Medan

The staff is friendly, the hotel environment is also pleasant with elegant colors.