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Swiss-Belinn Medan
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Overall Ratings & Reviews Swiss-Belinn Medan
Traveloka (9,870)
Other sources (207)
8.3
Very Good
From 9,870 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.3
Location
8.4
Service and Facilites
8.3
People often mention about Swiss-Belinn Medan
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Staff Friendliness (93)
Distance to City Center (87)
Bedroom (82)
Room Space (75)
Bathroom (74)
Ambiance (65)
Hotel Area (63)
Surroundings (60)
Taste (57)
Family Friendly (54)
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Traveler Reviews Swiss-Belinn Medan
Number of reviews per page
20
40
Customer reviews
Eldrian S. P.
10.0
/10
Reviewed 6 day(s) ago
Good hotel, clean and recommended
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Eldrian S. P.
10.0
/10
Reviewed 6 day(s) ago
Very recommended every time visit Medan
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AA
Auliadi A.
10.0
/10
Reviewed 2 week(s) ago
Top rooms. Top service. Everything is very comfortable.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us! We are delighted that you enjoyed your stay at the Swissôtel-Belinn Medan. Your compliments mean a great deal to our team, and we are pleased that we were able to make your visit memorable. We look forward to welcoming you back soon for another memorable stay! Sincerely, Novi, Assistant Front Office Manager
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Verified Traveler
Business
10.0
/10
Reviewed 3 week(s) ago
Highly recommended, close to downtown Medan. Neat, clean, and friendly.
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Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at the Swissôtel-Belinn Medan. Your compliments mean a great deal to our team, and we are pleased that we were able to make your visit a memorable one. We look forward to welcoming you back soon for another memorable stay! Sincerely, Novi, Assistant Front Office Manager
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H
Hopny
Business
9.4
/10
Reviewed 3 week(s) ago
Breakfast is great. Clean Room.
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Accommodation's Reply
23 Apr 2026
Dear Guest,
Thank you for choosing Swiss-Belinn Medan as your preferred hotel on your recent visit in Medan. It’s our pleasure to know that you had a pleasant stay at our hotel and looking forward to seeing you again in the near future.
Best regards,
Novi
Assistant Front Office Manager
e***a
Business
10.0
/10
Reviewed 3 week(s) ago
Very nice hotel and strategic location in Medan city
+3
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Accommodation's Reply
19 Apr 2026
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at the Swissôtel-Belinn Medan. Your compliments mean a great deal to our team, and we are pleased that we were able to make your visit a memorable one. We look forward to welcoming you back soon for another memorable stay! Sincerely, Novi, Assistant Front Office Manager
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Verified Traveler
Transit
6.4
/10
Reviewed 4 week(s) ago
The rooms have poor lighting, poor cleanliness, and small shower water.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize that your stay did not meet your expectations. We sincerely hope to welcome you back and provide you with a better experience at the Swissôtel-Belinn Medan. Sincerely, Novi, Assistant Front Office Manager
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G***a
9.4
/10
Reviewed 5 week(s) ago
Good choice, close to places to eat
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at the Swissôtel-Belinn Medan. Your compliments mean a great deal to our team, and we are pleased that we were able to make your visit a memorable one. We look forward to welcoming you back soon for another memorable stay! Sincerely, Novi, Assistant Front Office Manager
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S***h
Staycation
9.7
/10
Reviewed 6 week(s) ago
The atmosphere is comfortable and close to everything. It's just not soundproof enough, so when someone walks past the room, you can hear them.
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at the Swissôtel-Belinn Medan. Your compliments mean a great deal to our team, and we are pleased that we were able to make your visit a memorable one. We look forward to welcoming you back soon for another memorable stay! Sincerely, Novi, Assistant Front Office Manager
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R***y
Leisure
10.0
/10
Reviewed 6 week(s) ago
Overall good, but basement parking is limited. Have to park on the street.
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us! We are delighted that you enjoyed your stay at the Swissôtel-Belinn Medan. Your compliments mean a great deal to our team, and we are pleased that we were able to make your visit memorable. We look forward to welcoming you back soon for another memorable stay! Sincerely, Novi, Assistant Front Office Manager
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isyuniarto
10.0
/10
Reviewed 6 week(s) ago
Good service and atmosphere. Nice hotel.
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at the Swissôtel-Belinn Medan. Your compliments mean a great deal to our team, and we are pleased that we were able to make your visit a memorable one. We look forward to welcoming you back soon for another memorable stay! Sincerely, Novi, Assistant Front Office Manager
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RS
Rikardo S.
8.4
/10
Reviewed 7 week(s) ago
The service staff at the restaurant is not friendly.
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize that your stay did not meet your expectations. We will continue to conduct additional training to improve our services. We hope to welcome you again and provide you with a better experience at the Swissôtel-Belinn Medan. Sincerely, Novi, Assistant Front Office Manager
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S***i
Transit
9.4
/10
Reviewed 7 week(s) ago
The location is strategic and the hotel staff are all very friendly.
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at the Swissôtel-Belinn Medan. Your compliments mean a great deal to our team, and we are pleased that we were able to make your visit a memorable one. We look forward to welcoming you back soon for another memorable stay! Sincerely, Novi, Assistant Front Office Manager
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BS
Bambang S.
8.5
/10
Reviewed 9 week(s) ago
If there is a family swimming pool facility, it will be even more attractive because of its strategic location.
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize that your stay did not meet your expectations. We sincerely hope to welcome you back and provide you with a better experience at the Swissôtel-Belinn Medan. Sincerely, Novi, Assistant Front Office Manager
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NR
Novi R. R.
Staycation
8.4
/10
Reviewed 9 week(s) ago
Staff very friendly. Room service pun OK.
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Accommodation's Reply
09 Mar 2026
Dear Guest, thank you for taking the time to share your wonderful experience at our hotel! We are so glad to hear you enjoyed your stay at Swiss-Belin Medan. Your kind words were a great encouragement to our staff, and we are delighted to be able to provide you with such wonderful memories. We sincerely thank you for visiting our hotel again, and we look forward to welcoming you back for another wonderful stay. Sincerely, Nobi Dream, Front Desk Assistant Manager
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Verified Traveler
Business
10.0
/10
Reviewed 10 week(s) ago
The hotel is clean, the rooms are clean, the sheets and towels are clean, I want to stay at this hotel again, looking for culinary delights around Selat Panjang is really a favorite, hopefully it will continue to be maintained. Good job Swissbell Medan
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Accommodation's Reply
03 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We apologize that your stay did not meet your expectations. We sincerely hope to welcome you back and provide you with a better experience at the Swissôtel-Belinn Medan. Sincerely, Novi, Assistant Front Office Manager
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R***i
Staycation
10.0
/10
Reviewed 10 week(s) ago
Good choice for staying long and short time
1 people find it helpful
Accommodation's Reply
23 Feb 2026
Dear Guest,
Thank you for choosing Swiss-Belinn Medan as your preferred hotel on your recent visit in Medan. It’s our pleasure to know that you had a pleasant stay at our hotel and looking forward to seeing you again in the near future.
Best regards,
Novi
Assistant Front Office Manager
w***a
6.5
/10
Reviewed 10 week(s) ago
Very restless, can't sleep because of the noise, upstairs is making a lot of noise until morning...
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1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We apologize that your stay did not meet your expectations. We sincerely hope to welcome you back and provide you with a better experience at the Swissôtel-Belinn Medan. Sincerely, Novi, Assistant Front Office Manager
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RM
Rizky M.
Business
10.0
/10
Reviewed 10 week(s) ago
Suggestions for takeaway breakfast include an expanded menu so that it's not just bread, fried rice, and fried noodles. Thank you
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Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We apologize that your stay did not meet your expectations. Thank you for your feedback regarding our takeaway breakfast menu. We hope to welcome you again and provide you with a better experience at the Swissôtel-Belinn Medan. Sincerely, Novi, Assistant Front Office Manager
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ia
imam a. i.
10.0
/10
Reviewed 11 week(s) ago
friendly, safe and enjoyable
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2 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us! We are delighted that you enjoyed your stay at the Swissôtel-Belinn Medan. Your compliments mean a great deal to our team, and we are pleased that we were able to make your visit memorable. We look forward to welcoming you back soon for another memorable stay! Sincerely, Novi Woollan Dari, Assistant Front Office Manager
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Number of reviews per page
20
40
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