8.2
Very Good

From 1,634 reviews

Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.9

Location

8.4

Service and Facilites

8.0

People often mention about Grand Sentosa Hotel Johor Bahru
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Hotel Area (9)
Bedroom (8)
Staff Friendliness (7)
Room Space (7)
Distance to City Center (5)
Bathroom (5)
Surroundings (4)
Wifi (4)
Family Friendly (3)
Check-in/out Time (3)
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Traveler Reviews Grand Sentosa Hotel Johor Bahru

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40

Customer reviews

jeffrey y. j. s.
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8.8

/10

Reviewed 2 day(s) ago

Noisy till 12 midnight due to loud singing nearby.

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e***o
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Medical
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9.7

/10

Reviewed 2 week(s) ago

good place and easy find out food street

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C***e
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Leisure
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9.1

/10

Reviewed 7 week(s) ago

friendly and very helpful staff. the room is clean. the towels are also clean. I just don't like it when I open the gitden view, the empty room is filled with unused chairs. the ceiling is low so it feels uncomfortable for me. the location is good. there are 2 money changers, family mart even food court and karaoke, also other shophouses that are adjacent to this hotel
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1 people find it helpful

S***e
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Leisure
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6.1

/10

Reviewed 9 week(s) ago

Stayed in a room with 1 queen bed & 1 single bed, the room was not as expected. The room was dusty. The coffee table was full of ants. The carpet was dusty. The dressing chair was broken. The bathroom was not clean. The closet was dirty, some of the tiles were broken. Open the window, the view was really dirty x lots of cigarette butts. Then at night it was noisy x close to people singing (karaoke) Needs to be fixed for comfort. Thank you
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2 people find it helpful

Sukianto B. S. K.
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8.5

/10

Reviewed 12 week(s) ago

Strategic location and close to places to eat
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3 people find it helpful

M***l
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Leisure
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8.5

/10

Reviewed 12 week(s) ago

very spacious hotel can accommodate a family of 5-6 people..affordable price..near Tulang Laut..food around and market are many and delicious, you can find halal or non-halal ones..if you want to buy souvenirs, it is also near the market. clean hotel, friendly service..the hotel is nice, can be used for souvenir selfies. the downside is there is no refrigerator if you want to store cold food or drinks
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1 people find it helpful

n***n
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Leisure
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5.0

/10

Reviewed 12 week(s) ago

Old hotel and too expensive for the price we pay.

1 people find it helpful

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Long H.
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Medical
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9.7

/10

Reviewed 13 week(s) ago

Wifi cannot be accessed, internet network is disrupted on the 2nd floor, usually it never happens because I have stayed here several times
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2 people find it helpful

R***y
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9.1

/10

Reviewed 14 week(s) ago

The price is appropriate and the location is very easy to find food, just walk.
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1 people find it helpful

P***n
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5.0

/10

Reviewed 14 week(s) ago

I kept my wallet in the drawer of my hotel room 3036, when I checked out I forgot to take my wallet and when I called the hotel again, they said my wallet was gone. This hotel is terrible.
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R***y
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8.8

/10

Reviewed 14 week(s) ago

This hotel is very strategic, it's easy to find food, just walk.
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2 people find it helpful

B***n
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Transit
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6.9

/10

Reviewed 14 week(s) ago

Old hotel, culinary location nearby
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1 people find it helpful

C***e
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5.0

/10

Reviewed 15 week(s) ago

The worst hotel. So smelly so dusty dirty. The environment got so many x women. Definitely not for family stay. Especially with kids. Because the room so smelly smoke. Must be so many people smoke in the room.

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r***n
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Medical
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9.1

/10

Reviewed 20 week(s) ago

It's a shame that now they don't give you 2 room keys anymore, and they don't give you tea and sugar.
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A***s
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8.1

/10

Reviewed 21 week(s) ago

sometimes the wifi doesn't connect
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L***k
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Leisure
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9.4

/10

Reviewed 22 week(s) ago

The hotel is very comfortable. Although it does not provide breakfast and meals, there are many culinary delights around the hotel. The hotel staff is very friendly and helpful. Very recommended.
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2 people find it helpful

B***g
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Leisure
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5.4

/10

Reviewed 28 week(s) ago

When I entered, it was already dirty and dusty, the carpet was dirty and not vacuumed. I had to ask for a vacuum. The walls were dusty as if they had not been left in for years. The smell of cigarettes and dust could be felt when entering the hotel area.
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1 people find it helpful

Francis T.
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Staycation
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8.8

/10

Reviewed 31 week(s) ago

The location is excellent, walking distance to lots of food, shopping (the store), convenient store, massage. Room is clean and spacious, value for money for a 3star hotel. Will be back again.

1 people find it helpful

M***d
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Leisure
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8.2

/10

Reviewed 33 week(s) ago

everything is okay but the internet signal is a bit difficult including wifi
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L***a
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5.6

/10

Reviewed 40 week(s) ago

So dirty. The bed divan is full of dust, the tissue all turn black wiping it. Under the bed also many dirts. The towel hanger also broken. The towel is awfully smell. Nightmare!

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