Overall Ratings & Reviews Hotel O Arjosari Near Plaza Araya Formerly Hotel Nugraha

Needs further quality improvement.

Actually the place is very strategic because it is directly opposite the mall. It's just a shame from the outside the building looks spooky. But when I enter, it's normal. The service is also good. The room is also not bad, the air conditioner is cold. But for the bathroom it's bad. There is also no hot water. No toiletries provided either.

Air gak ada. WC penuh tai tikus. Sprei kotor dan bau.

Treveloka and hotel nugraha not respon good. They just take my money but I can't sleep there. Treveloka is bad. The hotel is very bad. Because I know the money will enter to the hotel from treveloka.

The worst hotel I have ever seen. Totally spooky hotel

Spooky hotel. the corridor is dark, smelly everywhere.

Enjoy the hotel and its services.

the hotel looks like it is not maintained, which is provided improvised, the water heater does not turn on even water likes to die. only a few waiters, looks very strict when many guests, maybe the owner does not care, even though the location is very strategic, in front of the mall, food around the hotel a lot, near the toll.

I stayed in room 408. the bathroom lights were dead, there was no trash in the room, the bed was dirty full of stains. Usually hotels that are collaborating with Oyo rooms are comfortable for resting, but why is this hotel so below standard?

Air shower is small, room is not clean, access to a room is leaking when it rains, automatically dangerous.

Cleanliness lacks musty-smelling rooms, standard rooms are more like boarding-houses.

Awful..what a worst hotel..do not ever stay..very dirty like haunted house..full regret spent money on that losmen (claimed as hotel)

Bad, not worth mentioning hotel. with the price offered 2mlm 800rb more is not recommended. does not match the photo shown. please see the reality in my photo. very poorly maintained. the chest feels stuffy because it's stuffy and smelly .. the lights aren't bright .. it's just lame. I booked 2 nights had to give up money to float compared to last 2 nights. 🤧 booking error do not check riview only see the offer image. the horror of the garden ... the air conditioner smells of tobacco, the blanket of the bed sheet is dull. old seat already in the hole. do not come here once in a while .. this is a warehouse not a hotel ... should the hotel read it has to go through repairs. . .

Minus the sheets are not clean, cook there are clear menstrual blood marks, want to watch TV in the middle of the night or not because the channel disappears like it's turned off. Plus the room is spacious, the mas is really friendly, the parking lot is okay for the motorcycle too safe.

the room & the toilet there are to many of dust and the bed cover also dirty. Toilet lighting not good

Dusty room floor, small water shower, pillows have crumpled, WiFi does not reach the back room, TV only 4 channels that are clear.

Dirty bathroom, unsatisfactory furniture, AC is off, service is unsatisfactory.

Poor and bad hotels. Average.

TV can't be watched because all the picture channels are bures, the floor hasn't been cleaned, room facilities don't reflect star hotels.

The top floor is about to collapse, the shower doesn't come out.