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Other (9706)
8.5
Very Good
From 7.8K reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.5
People often mention about BATIQA Hotel Palembang
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Bedroom (41)
Distance to City Center (40)
Staff Friendliness (40)
Ambiance (39)
Bathroom (39)
Variety (36)
Taste (35)
Accessibility (33)
Room Space (33)
Hotel Area (33)
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Traveler Reviews BATIQA Hotel Palembang
Number of reviews per page
20
40
R***n
Staycation
9.4
/10
Reviewed 1 day(s) ago
Good of war
Good morning
good looking
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AW
Angga W. R.
Leisure
8.8
/10
Reviewed 2 day(s) ago
This is my first time to Palembang, thank goodness I didn't choose the wrong hotel, the location is very easy to find and quite close to BKB, the staff are friendly and parking will be assisted by parking attendants.
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AA
Arya A.
Business
9.1
/10
Reviewed 2 day(s) ago
The hotel I always visit.
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Accommodation's Reply
13 Jan 2025
Dear Valuable Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo
General Manager
a***h
6.8
/10
Reviewed 2 day(s) ago
fan in bathroom is dead. Room and bed are very small. strategic location.
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indra
10.0
/10
Reviewed 3 day(s) ago
We transited from Jambi to Palembang, it turned out we got this Batiqa Hotel, didn't expect the hotel to be good, the parking service was full and we were immediately greeted by the valet. Cool, good service.
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Accommodation's Reply
13 Jan 2025
Dear Valuable Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo
General Manager
DEDI B. S.
Leisure
10.0
/10
Reviewed 4 day(s) ago
Cozy place! Clean, comfortable, definitely recommended
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Accommodation's Reply
13 Jan 2025
Dear Valuable Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo
General Manager
MH
Muhammad H. M. A.
8.5
/10
Reviewed 6 day(s) ago
So I'm a regular here when I go to Palembang, because of the access and comfort it provides.
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Accommodation's Reply
13 Jan 2025
Dear Muhammad H.,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo
General Manager
H***a
Leisure
8.2
/10
Reviewed 1 week(s) ago
Nice hotel, slow front office, good air conditioning room, good water heater shower
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Accommodation's Reply
13 Jan 2025
Dear Valuable Guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
U
UNORRIZQO
10.0
/10
Reviewed 1 week(s) ago
The hotel is highly recommended
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Accommodation's Reply
13 Jan 2025
Dear Valuable Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo
General Manager
E***n
Transit
7.0
/10
Reviewed 2 week(s) ago
small room with price 1.4 million per night. bathroom water is stagnant, not dry. AC is not cold enough.
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Accommodation's Reply
13 Jan 2025
Dear Valuable Guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
PJ
Prima J. S.
Transit
9.1
/10
Reviewed 2 week(s) ago
Good Facility, location and breakfast. But need improve cleaniness of bedroom especial floor.
1 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Prima,
Thank you for the good review about our hotel. We are glad that you have enjoyed your visit and we hope to see you again soon.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
E***a
Transit
10.0
/10
Reviewed 2 week(s) ago
The room is clean, breakfast is varied and delicious
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Accommodation's Reply
07 Jan 2025
Dear Valuable Guest,
Thank you for the good review about our hotel. We are glad that you have enjoyed your visit and we hope to see you again soon.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
L***o
10.0
/10
Reviewed 2 week(s) ago
If I go to Palembang, I always stay in Batiqa hotel. This is my third time, with my family stay in Batiqa
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Accommodation's Reply
07 Jan 2025
Dear Valuable Guest,
Thank you for the good review about our hotel. We are glad that you have enjoyed your visit and we hope to see you again soon.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
M***M
Business
10.0
/10
Reviewed 3 week(s) ago
The hotel is comfortable and everything is OK.
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Accommodation's Reply
07 Jan 2025
Dear Valuable Guest,
Thank you for the good review about our hotel. We are glad that you have enjoyed your visit and we hope to see you again soon.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
AF
Ahmad F.
10.0
/10
Reviewed 3 week(s) ago
A little input for the parking area is not wide enough. For the rest there is no problem
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Accommodation's Reply
23 Dec 2024
Dear Ahmad F,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
w***u
Business
10.0
/10
Reviewed 3 week(s) ago
Comfortable, strategic location in the middle of the city. Close to culinary and malls
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Accommodation's Reply
23 Dec 2024
Dear Valuable Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
S***y
9.7
/10
Reviewed 4 week(s) ago
Everything exceed my expectation for 3 star hotel only. The room is very good and clean. Free valet, variety of breakfast, playground for kids so that very good deal for parent. Minus: road noise can here quite clear from 5th floor and low signal of wifi:(but I would stay here again because overall is good hotel
Find this review helpful?
Accommodation's Reply
23 Dec 2024
Dear Valuable Guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
J***y
8.5
/10
Reviewed 5 week(s) ago
Comfy hotel in the city, good service and clean room
Find this review helpful?
Accommodation's Reply
23 Dec 2024
Dear Valuable Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
JA
Jullana A.
Transit
8.5
/10
Reviewed 5 week(s) ago
Clean and comfortable place, staff is also quite friendly. Breakfast is quite good although not too many choices. One drawback is the parking lot is not spacious enough. Car parking is piled up. Car keys must be left with the parking attendant so that they can move the car if someone wants to get out.
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1 people find it helpful
Accommodation's Reply
23 Dec 2024
Dear Jullana A,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
DD
Dessyani D.
10.0
/10
Reviewed 6 week(s) ago
Clean hotel, fast check in process, friendly staff, varied and delicious breakfast.
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1 people find it helpful
Accommodation's Reply
23 Dec 2024
Dear Dessyani D,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Number of reviews per page
20
40
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