Dear Mr./Ms. G*y, Thank you for taking the time to review and rate our hotel positively. We are delighted to hear that our central location facilitates your business travel. Your feedback and trust are very important to us as we continue to improve the quality of our services and facilities. We look forward to welcoming you back on your next visit for an even more memorable stay. Sincerely, Agus Fatahillah, General Manager

Dear G***t, Thank you for sharing your positive feedback with us. We are delighted to know that you appreciated our friendly staff and convenient location. Your kind words are a great motivation for our team to continue delivering warm hospitality and excellent service to all our guests. We look forward to welcoming you back and providing you with another pleasant stay. Best regards, Agus Fatahillah General Manager

Dear Ms. Chantra, Thank you for your positive rating and review. We are delighted to know that you enjoyed your stay with us. Your compliments and feedback are a source of pride and motivation for our entire team to strive for the best service and create memorable stay experiences for all guests. We hope to welcome you back again on your next stay. Sincerely, Agus Fatahillah, General Manager

Dear J*a, Thank you for taking the time to write a positive review and choosing our hotel as your accommodation. We are delighted to hear that you were satisfied with your stay and found our central location convenient. Your feedback and compliments encourage our entire team to strive to improve the quality of our service and provide comfortable stays for all guests. We hope to welcome you back again in the future. Sincerely, Agus Fatahillah, General Manager

Dear Ms./Mrs. Ra, Thank you for taking the time to review your stay from October 3-7, 2026. We apologize for any inconvenience you experienced with the Wi-Fi connection quality during your stay. We understand that stable internet access is important to our guests, and we are very sorry that this facility did not meet your expectations. Your feedback will be taken seriously and used as a tool to evaluate and improve our facilities and services in the future. We hope to have the opportunity to welcome you back again for an even better stay. Sincerely, Agus Fatahillah, General Manager

Dear Valued Guest, Thank you for choosing our hotel as your accommodation and for taking the time to provide us with an excellent review and rating. We are delighted to receive your compliments on the friendly service of our staff and the amenities in our rooms. Guest satisfaction and comfort are our top priority, and such positive reviews encourage our entire team to continue striving to maintain and improve the quality of our service. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience. Sincerely, Agus Fatahillah, General Manager

Dear F***a, Thank you very much for your wonderful rating and positive review! We are delighted to know that you enjoyed the value, quick and easy check-in process, and overall comfort during your stay at BATIQA Hotel Palembang. Your kind feedback truly motivates our team to continue providing a comfortable and enjoyable experience for every guest. We look forward to welcoming you back again on your next visit to Palembang. Warm regards, Agus Fatahillah General Manager BATIQA Hotel Palembang

Dear Ms. Y*u, Thank you for taking the time to write a review and giving us an 8.8 rating for your stay at Batiqa Hotel Palembang. We are delighted to hear that you enjoyed your stay with us. Regarding your suggestion for extra pillows in the Superior room, we appreciate your feedback. Guest feedback is very important to us and we continuously evaluate it to improve our comfort and service quality. We hope to welcome you back to Batiqa Hotel Palembang in the future and provide you with an even more comfortable and memorable stay. Sincerely, Agus FatahIllah, General Manager, Batiqa Hotel Palembang

Dear Mr. Aidil Fitri Thank you for sharing your feedback regarding your stay with us. We sincerely apologize for the unpleasant odor from the bathroom drainage in room 707, which affected your comfort during your stay. Your feedback has been taken seriously and will be coordinated with our Engineering and Housekeeping teams for further inspection and corrective action. We truly appreciate you bringing this matter to our attention, as it helps us improve our facilities and service. We hope to have the opportunity to welcome you back and provide you with a much more comfortable experience. Warm regards, Agus Fatahillah General Manager BATIQA Hotel Palembang

Dear Mr./Ms. Frista C., Sincerely yours, Batika Hotel Palembang. Thank you so much for choosing Batika Hotel Palembang as your accommodation and for this excellent review. We are delighted to hear that you were comfortable during your stay and that you appreciated the cleanliness of your room and the deliciousness of the food we served. Your satisfaction and comfort are paramount to our entire team. Your excellent review is a great inspiration for us to continue maintaining and improving the quality of our service. We hope to welcome you back again on your next visit to Palembang. Sincerely, Agus Fatahillah, General Manager, Batika Hotel Palembang

Dear Ms. Fara S.B., Thank you very much for your positive review and for your trust in choosing to stay at Batika Hotel Palembang. We are delighted to hear that you were satisfied with the cleanliness of the room, the competitive pricing, and the speed of booking and check-in. Speed and convenience in service are our top priorities. We hope to welcome you back again on your next stay! Sincerely, Agus Fatahillah, General Manager – Batika Hotel Palembang

Dear Ms./Mrs. A*l, Thank you for your excellent review and rating for Batikah Hotel Palembang! We are delighted to hear that your business trip was smooth and comfortable with us, supported by the hotel's excellent location and the friendliness of all our staff. We hope that Batikah Hotel Palembang will always be your first choice for all your business trips in Palembang. Sincerely, Agus Fatahillah General Manager – Batikah Hotel Palembang

Dear Mr./Ms. G***t, Thank you very much for taking the time to share your wonderful feedback and for giving Batiqa Hotel Palembang a score of 9.4. We are delighted to know that you enjoyed our convenient location, especially the easy access to the LRT, as well as the variety of local restaurants nearby. It is also heartwarming to hear that our service met your expectations. Your kind feedback is truly appreciated and will be shared with our team as an encouragement to continuously deliver warm and memorable experiences for every guest. We look forward to welcoming you back to Batiqa Hotel Palembang on your next visit. Warm regards, Agus Fatahillah General Manager Batiqa Hotel Palembang

Dear Mr. M*d, Thank you so much for your 10.0 rating and positive review of Batikah Palembang Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed our Android TV and Wi-Fi connectivity. Your compliments are an encouragement to us and our entire team to continue striving to provide every guest with a comfortable and memorable stay. Thank you for recommending Batikah Palembang Hotel. We hope to welcome you back again on your next visit. Sincerely, Agus Fatahillah, General Manager, Batikah Palembang Hotel

Dear Valued Guest, Thank you very much for your rating of 9.4 and for sharing your experience staying at Batika Palembang Hotel. We are delighted to hear that you were satisfied with the service from our front desk team and appreciated the clean and comfortable room. This compliment motivates our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Batika Palembang Hotel again for an even better experience. Sincerely, Agus Fatahillah, General Manager, Batika Palembang Hotel

Dear Mr. Budianto, From [Your Hotel/Accommodation Name], Thank you so much for choosing to stay with us for your business trip and for giving us a perfect 10/10 rating. I am delighted to hear that you enjoyed our excellent location, diverse menu, and outstanding service. Your compliments are a great motivation for our entire team to continue working to the best of our ability. Regarding the parking issue you mentioned, we apologize for the inconvenience. This feedback will be seriously considered by our management to improve and enhance the convenience of our parking for our guests in the future. Thank you for this very helpful suggestion. We hope to welcome you back again on your next business trip! Sincerely, Agus Fatahillah, General Manager

Dear A***i, Thank you very much for your wonderful review and for giving us a perfect 10/10 rating! 😊 We are delighted to hear that you had a comfortable and enjoyable stay with us. Your kind words truly mean a lot to our team and motivate us to continue providing the best experience for every guest. It was a pleasure having you stay with us, and we sincerely look forward to welcoming you back on your next visit. Until then, we wish you all the best and a safe journey! Warm regards, Agus Fatahillah General Manager - BATIQA Hotel Palembang

Dear Mr. Amar B., Thank you so much for your time and positive review, including the 10.0 rating you gave to Batika Palembang Hotel. We are delighted to hear that you enjoyed your stay during your business trip from July 18-22, 2026. Our joy is even greater when we know you felt the friendliness and assistance of our team, enjoyed the breakfast we provided, and felt comfortable with the hotel's location near a variety of restaurants. We will pass on your compliments to the entire team as inspiration to continue providing the friendliest, most sincere, and best service to all guests. We hope that Batika Palembang Hotel will be your choice again for your next business trip or visit to Palembang. See you soon, Mr. Amar. We look forward to welcoming you back to Batika Palembang Hotel! Sincerely, Agus Fatahillah, General Manager