Dear Ms. Y*u, Thank you for taking the time to write a review and giving us an 8.8 rating for your stay at Batiqa Hotel Palembang. We are delighted to hear that you enjoyed your stay with us. Regarding your suggestion for extra pillows in the Superior room, we appreciate your feedback. Guest feedback is very important to us and we continuously evaluate it to improve our comfort and service quality. We hope to welcome you back to Batiqa Hotel Palembang in the future and provide you with an even more comfortable and memorable stay. Sincerely, Agus FatahIllah, General Manager, Batiqa Hotel Palembang

Dear Mr. Aidil Fitri Thank you for sharing your feedback regarding your stay with us. We sincerely apologize for the unpleasant odor from the bathroom drainage in room 707, which affected your comfort during your stay. Your feedback has been taken seriously and will be coordinated with our Engineering and Housekeeping teams for further inspection and corrective action. We truly appreciate you bringing this matter to our attention, as it helps us improve our facilities and service. We hope to have the opportunity to welcome you back and provide you with a much more comfortable experience. Warm regards, Agus Fatahillah General Manager BATIQA Hotel Palembang

Dear Mr./Ms. Frista C., Sincerely yours, Batika Hotel Palembang. Thank you so much for choosing Batika Hotel Palembang as your accommodation and for this excellent review. We are delighted to hear that you were comfortable during your stay and that you appreciated the cleanliness of your room and the deliciousness of the food we served. Your satisfaction and comfort are paramount to our entire team. Your excellent review is a great inspiration for us to continue maintaining and improving the quality of our service. We hope to welcome you back again on your next visit to Palembang. Sincerely, Agus Fatahillah, General Manager, Batika Hotel Palembang

Dear Ms. Fara S.B., Thank you very much for your positive review and for your trust in choosing to stay at Batika Hotel Palembang. We are delighted to hear that you were satisfied with the cleanliness of the room, the competitive pricing, and the speed of booking and check-in. Speed and convenience in service are our top priorities. We hope to welcome you back again on your next stay! Sincerely, Agus Fatahillah, General Manager – Batika Hotel Palembang

Dear Ms./Mrs. A*l, Thank you for your excellent review and rating for Batikah Hotel Palembang! We are delighted to hear that your business trip was smooth and comfortable with us, supported by the hotel's excellent location and the friendliness of all our staff. We hope that Batikah Hotel Palembang will always be your first choice for all your business trips in Palembang. Sincerely, Agus Fatahillah General Manager – Batikah Hotel Palembang

Dear Mr./Ms. G***t, Thank you very much for taking the time to share your wonderful feedback and for giving Batiqa Hotel Palembang a score of 9.4. We are delighted to know that you enjoyed our convenient location, especially the easy access to the LRT, as well as the variety of local restaurants nearby. It is also heartwarming to hear that our service met your expectations. Your kind feedback is truly appreciated and will be shared with our team as an encouragement to continuously deliver warm and memorable experiences for every guest. We look forward to welcoming you back to Batiqa Hotel Palembang on your next visit. Warm regards, Agus Fatahillah General Manager Batiqa Hotel Palembang

Dear Mr. M*d, Thank you so much for your 10.0 rating and positive review of Batikah Palembang Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed our Android TV and Wi-Fi connectivity. Your compliments are an encouragement to us and our entire team to continue striving to provide every guest with a comfortable and memorable stay. Thank you for recommending Batikah Palembang Hotel. We hope to welcome you back again on your next visit. Sincerely, Agus Fatahillah, General Manager, Batikah Palembang Hotel

Dear Valued Guest, Thank you very much for your rating of 9.4 and for sharing your experience staying at Batika Palembang Hotel. We are delighted to hear that you were satisfied with the service from our front desk team and appreciated the clean and comfortable room. This compliment motivates our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Batika Palembang Hotel again for an even better experience. Sincerely, Agus Fatahillah, General Manager, Batika Palembang Hotel

Dear Mr. Budianto, From [Your Hotel/Accommodation Name], Thank you so much for choosing to stay with us for your business trip and for giving us a perfect 10/10 rating. I am delighted to hear that you enjoyed our excellent location, diverse menu, and outstanding service. Your compliments are a great motivation for our entire team to continue working to the best of our ability. Regarding the parking issue you mentioned, we apologize for the inconvenience. This feedback will be seriously considered by our management to improve and enhance the convenience of our parking for our guests in the future. Thank you for this very helpful suggestion. We hope to welcome you back again on your next business trip! Sincerely, Agus Fatahillah, General Manager

Dear A***i, Thank you very much for your wonderful review and for giving us a perfect 10/10 rating! 😊 We are delighted to hear that you had a comfortable and enjoyable stay with us. Your kind words truly mean a lot to our team and motivate us to continue providing the best experience for every guest. It was a pleasure having you stay with us, and we sincerely look forward to welcoming you back on your next visit. Until then, we wish you all the best and a safe journey! Warm regards, Agus Fatahillah General Manager - BATIQA Hotel Palembang

Dear Mr. Amar B., Thank you so much for your time and positive review, including the 10.0 rating you gave to Batika Palembang Hotel. We are delighted to hear that you enjoyed your stay during your business trip from July 18-22, 2026. Our joy is even greater when we know you felt the friendliness and assistance of our team, enjoyed the breakfast we provided, and felt comfortable with the hotel's location near a variety of restaurants. We will pass on your compliments to the entire team as inspiration to continue providing the friendliest, most sincere, and best service to all guests. We hope that Batika Palembang Hotel will be your choice again for your next business trip or visit to Palembang. See you soon, Mr. Amar. We look forward to welcoming you back to Batika Palembang Hotel! Sincerely, Agus Fatahillah, General Manager

Dear F*A, We sincerely thank you for choosing Vatica Palembang Hotel and for taking the time to leave a positive review. We are delighted to hear that the hotel's convenient location made your travels easier and that the various restaurants nearby added to your satisfaction during your stay. We also deeply appreciate your compliments regarding the quality of the food we served. Such positive feedback motivates all our staff to provide the best service. We look forward to offering you an even more satisfying experience if you choose to visit Vatica Palembang Hotel again on your next visit. Thank you. Kartini Jang, General Manager, Vatica Palembang Hotel

Dear Valued Guest, Thank you for your continued trust in Batikan Hotel Palembang as your accommodation. We are deeply honored that you choose us every time you visit Palembang. We are delighted to hear that the hotel's excellent location and easy access to a wide variety of restaurants in the surrounding area made your stay comfortable. Positive reviews from loyal guests like you are a great encouragement to our entire team in maintaining the quality of our services and facilities. We look forward to welcoming you again to Batikan Hotel Palembang and providing you with another memorable stay. Sincerely, Kartini Chang, General Manager, Batikan Hotel Palembang

Dear Ms. Thinika L.N., Thank you so much for your perfect 10/10 rating and positive review of Batika Palembang Hotel! We are delighted to hear that the friendliness of our staff and the hotel's excellent location made your stay from July 22-24 very memorable. Your compliments are a great motivation for our entire team to continue maintaining the highest quality of service. We were honored to have served you and we hope to welcome you back to Batika Palembang Hotel again. Sincerely, Kartini Chang, General Manager – Batika Palembang Hotel

Dear Valued Guest, Thank you for choosing Batika Palembang Hotel and for taking the time to write a positive review. We are delighted to hear that you were satisfied with the hotel's cleanliness and convenient location, allowing you easy access to various attractions such as Gambang Iwak, Haram Mosque, and Ampera Bridge. Your compliments motivate our entire team to strive for the best possible service and guest experience. We look forward to welcoming you back to Batika Palembang Hotel on your next visit. Sincerely, Kartini Chang, General Manager

Dear Mr. Erman M., Thank you for your excellent rating and for sharing your experience at Batikan Hotel Palembang. We were delighted to read your comments stating "Good, nothing bad, keep this standard." Such reviews are very rewarding for our entire team and inspire us to continue striving to maintain the quality of service and facilities we provide. We hope to welcome you back for your next stay and provide you with an equally memorable, or perhaps even better, experience. Sincerely, Kartini Chang, General Manager

Dear Ms. Debbie A., Thank you for choosing Batika Palembang Hotel and for taking the time to share your experience. We are delighted to hear that you enjoyed our breakfast. Thank you also for your feedback regarding the parking situation. We understand that parking is an important part of guest convenience, and we will take your suggestion into consideration to improve your future stay. We hope to welcome you back to Batika Palembang Hotel next time. Sincerely, Kartini Chang, General Manager, Batika Palembang Hotel

Dear Valued Guest, Thank you for choosing Batika Palembang Hotel as your accommodation during your visit, and thank you for taking the time to write a review. We are delighted to know that the friendliness of our staff and the cleanliness of the hotel have left a positive impression on you. We appreciate your suggestions and feedback. This information is valuable for us in continuously improving the quality of our facilities and services to provide you with an even more satisfying stay. We hope to welcome you back to Batika Palembang Hotel again for an even better experience. Sincerely, Kartini Chang, General Manager, Batika Palembang Hotel

Dear Ms. Mimi B., Thank you so much for your excellent review and for your continued trust in choosing Batika Palembang Hotel. We are delighted to know that each of your visits is a memorable experience. The phrase "the best, the very best" inspires our entire team to strive for the best possible service for all our guests. We hope to welcome you back to Batika Palembang Hotel again and provide you with another impressive, or perhaps even better, stay. Sincerely, Kartini Chang, General Manager, Batika Palembang Hotel

Dear Mr. Irvan S., Thank you for choosing Batiqa Palembang Hotel and for taking the time to share your experience. We apologize if the friendly service you received did not meet your expectations. We have noted your feedback regarding the staff's attitude and will take it into consideration to improve the quality of our service through evaluations and recommendations to the entire team. We also appreciate your suggestion regarding the number of pillows in the rooms. For the comfort of all guests, we provide extra pillows upon request, and our team is happy to assist you if you need them during your stay. We greatly appreciate your feedback and hope to welcome you back to Batiqa Palembang Hotel for an even better stay. Sincerely, Kartini Zhang, General Manager, Batiqa Palembang Hotel