Likes: 1. The Officers at the Reception Desk were friendly and helpful. 2. Convenience of hot and cold water dispenser at walk-way without the need to wait for boiling water 3. Parking availability Dislikes: 1. Regret not asking for non-smoking room. The cigarette smell in room is too strong. 2. WiFi - though available could not be activated 3 Only one power point. Hotel can provide an extension cord with multi-points for use 4 Pillow sinks flat. Foam pillow holds weight of head better.