Overall Ratings & Reviews Aston Pasteur

Dear Mr. Addion N, Thank you for your feedback. We’re glad to hear you had a good overall experience during your stay. We understand your concern regarding the parking area, and we sincerely apologize for any inconvenience it may have caused. Your feedback is important and will be shared with the relevant team for improvement. We hope to welcome you back to ASTON Pasteur Bandung on your next visit. Warm regards, Rennie Sandia General Manager

Dear Guest, Thank you for your positive review. We are pleased to know that our strategic location and comfortable rooms can provide a pleasant stay experience for your family. We will continue to strive to maintain and improve the quality of service so that it always becomes the main choice for family vacations. We look forward to welcoming you back to Aston Pasteur Bandung. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung

Dear Guest, Thank you for sharing your experience during your stay at Aston Pasteur Bandung. We would like to express our deepest apologies for the inconvenience you experienced, especially regarding the delay in availability of the Superior room and the absence of towels in the Family Suite room. We understand that this has disturbed your comfort, and we deeply regret the lack of coordination from our team. Regarding the check-in time that exceeded the provisions, we will evaluate and adjust internal procedures so that similar incidents do not recur in the future. Your input is highly appreciated and is a serious concern for us to improve the quality of service. We hope to be given the opportunity to welcome you back with a much better stay experience. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung

Dear Guest, Thank you for your positive review. We are pleased to know that the cleanliness of the hotel, easy access, and the friendliness of our staff provided a pleasant stay for you. This review is a motivation for us to continue providing the best service. We look forward to your next visit to Aston Pasteur Bandung. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung

Dear Guest, Thank you for your time and review. We are pleased to know that our hot tub, food variety, and strategic location provided comfort during your stay at Aston Pasteur Bandung. Your feedback regarding the elevator waiting time and carpet condition will be followed up as part of our commitment to improving the quality of service and guest comfort. We look forward to welcoming you back in the next opportunity with a better experience. Best regards, Rennie Sandia. General Manager. Aston Pasteur Bandung

Dear Valued Guest, Thank you for your kind feedback. We’re pleased to hear that you enjoyed our strategic location and warm ambiance during your family vacation. It’s always our goal to create a memorable and comfortable experience for all our guests, especially families. We look forward to welcoming you back to ASTON Pasteur Bandung on your next visit. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung

Dear Valued Guest, Thank you for your kind review. We’re delighted to know that you enjoyed our location and hotel ambience during your family trip. Providing a comfortable and welcoming environment for families is something we truly value. We look forward to welcoming you and your loved ones back to ASTON Pasteur Bandung in the near future. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung

Dear Mr. Budiman W., Thank you for your review and appreciation. We are pleased to know that the strategic location of Aston Pasteur provides convenience for you during your trip, especially in reaching various tourist destinations in Bandung. Hopefully your stay experience will always be pleasant and we look forward to welcoming you back in the future. Best regards, Rennie Sandia. General Manager. Aston Pasteur Bandung

Dear Sir/Madam, Thank you for choosing Aston Pasteur Bandung as your choice to stay with your family. We are very pleased to know that you are satisfied with the cleanliness and comfort of the room, as well as the service from all staff, especially our restaurant team. We will convey your appreciation to the team as motivation to continue providing the best service. We also apologize for the inconvenience that occurred regarding the elevator during breakfast time. Thank you for reporting it, and we are happy to be able to follow up immediately to return to normal. We look forward to your next visit with an even more enjoyable experience. Best regards, Rennie Sandia. General Manager

Dear Guest, Thank you for your positive review. We are pleased to know that you are satisfied with the friendliness of our staff, the delicious breakfast served, and the strategic location of the hotel. This feedback is a motivation for us to continue to provide the best service. We look forward to your next visit to Aston Pasteur Bandung. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung

Dear Mr. Edwin E, Thank you for your kind words. We truly appreciate your recognition of our staff and Duty Manager for their support in assisting with the free cancellation of your reservation. Your satisfaction and comfort are our priorities, and we’re glad we could be of help. We hope to welcome you to ASTON Pasteur Bandung in the near future. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung

Dear Guest, Thank you for your appreciation. We are pleased to know that the friendliness and helpfulness of our staff have given a positive impression, and our location close to the station provides comfort during your stay. We look forward to welcoming you back to Aston Pasteur Bandung. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung

Dear Ms. Yuanita R. S., Thank you for choosing Aston Pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at Aston Pasteur always leave a pleasant impression. Sincerely, Rennie Sandia. General Manager

Dear Mr. Rolly Al Ghazalli, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience that occurred during your stay, especially regarding the handling of your order. This clearly does not reflect the service standards that we have set at Aston Pasteur Bandung. We will immediately follow up on this internally so that a similar incident does not happen again. We greatly appreciate your feedback and hope to be given the opportunity to improve the experience on your next visit. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung

Dear Mrs. Tiur F. L., Thank you for choosing Aston Pasteur Bandung and giving us a pleasant review. We are pleased to know that you enjoyed your stay at our hotel. Regarding expectations regarding price, we understand the importance of value for money and will continue to strive to provide the best offers according to the quality of service and facilities that we provide. Hopefully we can welcome you back on the next occasion, of course with a more memorable experience. Warm regards, Rennie Sandia. General Manager. Aston Pasteur Bandung

Dear Mr./Mrs. Ay Ay, Thank you for choosing Aston Pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at Aston Pasteur always leave a pleasant impression. Sincerely, Rennie Sandia. General Manager

Dear Mr./Mrs. Agis N., Thank you for choosing Aston Pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at Aston Pasteur always leave a pleasant impression. Sincerely, Rennie Sandia. General Manager

Dear Guest, Thank you for your positive review. We are very pleased to know that you are satisfied with the friendly service from our team, and even more pleased that you recommended Aston Pasteur. Reviews like this are the motivation for us to continue to provide the best stay experience for every guest. We look forward to your next visit to Aston Pasteur! Warm regards, Rennie Sandia. General Manager. Hotel Aston Pasteur

Dear Mr. Dicky, Thank you for taking the time to give us a positive review of your stay at Aston Pasteur. We are very pleased to know that you are satisfied with the service and comfort that we provide. It is our pleasure to be able to provide a pleasant stay experience for our guests. We hope to continue to be your first choice when visiting Bandung, and we look forward to welcoming you back in the future. Warm regards, Rennie Sandia. General Manager. Aston Pasteur Bandung

Dear Mrs. Natali S. Thank you for your positive review. We are very pleased to know that you enjoyed your stay at Aston Pasteur, especially the comfort of the spacious room and the comfortable bed. We also greatly appreciate your appreciation for the gym and sauna facilities available, as well as our spacious basement parking area. Last but not least, we are also pleased to hear that the friendliness of our staff also gave a pleasant impression during your stay. Reviews like this mean a lot to us and will be a motivation for the entire team to continue to improve the quality of service for the comfort of our guests. We look forward to your next visit to Aston Pasteur. Best regards, Rennie Sandia. General Manager. Aston Pasteur Hotel