Staying at Dynasty Hotel always want to stay again at Dynasty. Continue to improve the quality of service that is already good, the friendliness of the employees and the payment system in the restaurant using non-cash. Also try to propose/provide ATMs of one or two banks. Thank you.

I have recently visited Tarakan City, North Kalimantan, often, because the trip is always more than 7 days, I always take the time to stay at the Dynasty Hotel, as a change of atmosphere, the Diamond, Dynasty hotel is always a choice, because for me, besides the hotel is quite comfortable, the room is spacious, the facilities are also quite good, the price is affordable. Just to make it easier for guests when ordering food at the restaurant, please also prepare non-cash payments, because not all guests always have enough cash, considering that ATMs are not yet available in the area near the hotel. Thank you.

The room area is comfortable, but at night there are too many young people hanging out in the lobby and hotel terrace. The lobby area should be sufficient for hotel guests only, not used for playing games and sleeping on the sofa.

Local near the port. Ideal for transit. Comfortable rooms, good breakfast.

Good service, the room is also clean and comfortable. Good food

Nice room and close to fun and comfortable everywhere

The room is comfortable and clean, worth it.

Disappointed even though I took the suite but the service was very bad🥹.

Kondisi kamar kurang bersih, banyak kecoak padahal suda ganti kamar tetap aja masi ada kecoa.

Bagus 👍😎. Untuk sekelas bintang 2 ok lh.

Gak sanggup sih sama hotelnya, mulai dari masuk pegawainya udah sangat tidak ramah. Aroma hotelnya gak sedap, terutup tapi di dalam pada merokok semua akhirnya pengap ga bisa napas. Pas masuk kamar lebih-lebih sempit ga bisa gerak, trus suara dari luar amat sangat terdengar jadi menganggu sekali. Ga kuat di sana padahal pesan 2 hari tapi cuman kuat beberapa jam akhirnya keluar.

Untuk televisi belum menggunakan smart TV.

The hotel is comfortable and clean, parking is easy.

Fun, affordable prices, good and satisfying facilities, especially the food.

Staf ramah, sarapannya ok, kamar ok, yang bikin kesel proses checkout yang lama.

Tidak pernah mngecewakan, pelayanan baik, 24 jam, pokoknya the best lah.

Lobby bersih, pelayanan ramah, menu makanan standar dan kamar bersih dan luas

Saya pesan ice milo and ice cappucino tetapi yang datang hot cappucino and ice cappucino sudah salah dan saya menunggu lebih dari 1 jam.

The point is great, friendly and comfortable so you feel at home.

We both stayed at this hotel from 21-22 December 2023:1. The service was very slow, I asked for a dirty corner of the room to be swept so that I could use prayer in the room, the response was very slow until I had to call 4 times. 2. When checking out I was charged an additional 1/2 day of IDR. 198,000 without notification or asking whether or not to extend my room beforehand. The hotel said they had called, even though we felt no one had called. I checked out at 13 o'clock. I was not given a note/invoice either for 1 day or for a 1/2 day charge of IDR. 198,000. Please follow up with the hotel. Was this really known by the management of the hotel concerned or was it just a trick by hotel officials? Very disappointing for us.