The entire place was clean and the staff were friendly. They granted all the requests we made (e.g. a bucket of ice (for a minimal fee of 20 pesos), borrowing extra glasses and forks). The room was big, which we liked. The pool looked bigger in the picture but it is still a nice pool that you would actually use if you're staying in the resort. I liked that the resort was surrounded by plants and was not in the highway, thus giving a peaceful and serene vibe. The breakfast buffet was really good...there is enough variety in the buffet spread to cater to everyone (veggie salad, fruits, soups, 2 kinds of rice, around 3-4 meat or fish viands, 1 noodle dish, 2 egg dish). There is free water (through a water dispenser in the hallway) and complimentary coffee and tea in the room. There is a small coffee table and 2 chairs in the room, which we appreciated since we had lots of meals delivered to the hotel. We booked 1 night in the resort but extended our stay to 2 more nights and we would happily stay in Hotel Tropika again! Downside: the free WiFi was not that great. it's working though but it could be a lot faster. Also, the food in the in-house cafe is pretty pricey. We skipped the cafe and had food delivered, especially after swimming in the late afternoon and were too lazy to go out for dinner.