8.5
Very Good
From 4,091 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.2
Location
8.6
Service and Facilites
8.5
People often mention about Ayola Sentosa Palembang
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Distance to City Center (27)
Staff Friendliness (26)
Room Space (26)
Ambiance (25)
Bathroom (25)
Bedroom (23)
Hotel Area (21)
Accessibility (20)
Check-in/out Time (17)
Soundproof (17)
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Traveler Reviews Ayola Sentosa Palembang
Number of reviews per page
20
40
Customer reviews
A***d
8.5
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly and helpful with check-in services.
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Accommodation's Reply
17 Apr 2025
Dear Mr. A*d, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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Febby L.
Transit
10.0
/10
Reviewed 2 week(s) ago
Comfortable, near Ampera Bridge. Many places to eat and eat. Breakfast is also delicious.
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Accommodation's Reply
13 Apr 2025
Dear Mrs. Febby L, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you for taking the time to provide suggestions and input on the quality of our services & facilities. All of your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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ER
Evi R.
Leisure
8.5
/10
Reviewed 2 week(s) ago
The wifi is a bit slow, hopefully it can be improved. Hopefully I can stay here again with my family.
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Accommodation's Reply
13 Apr 2025
Dear Mrs. Evi R., Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate the time you have taken to provide suggestions and input on the quality of our services & facilities. We realize that nothing is perfect, please allow us to apologize for the inconvenience you felt during your stay regarding the less than optimal Internet quality. All of your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit with even better service. Best Regards, Management. Ayola Sentosa Hotel Palembang
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I***n
Leisure
10.0
/10
Reviewed 2 week(s) ago
Very comfortable and clean hotel, the toilet is very fragrant and clean, the receptionist is very friendly and kind, the security is ready to help, recommended hotel
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr. I*n, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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D***t
Business
10.0
/10
Reviewed 2 week(s) ago
One of the hotels is strategically located and easy to get around.
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1 people find it helpful
Accommodation's Reply
13 Apr 2025
Dear Mr. D*t, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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A***A
10.0
/10
Reviewed 2 week(s) ago
Recommended to stay again.
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Accommodation's Reply
13 Apr 2025
Dear Mrs. A*A, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you for taking the time to provide suggestions and input on the quality of our services & facilities. All of your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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S***i
Transit
8.2
/10
Reviewed 2 week(s) ago
Easy check-in, friendly staff, large, clean and fragrant room, no toothbrush, call receptionist very quickly to deliver, there is a balcony.
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Accommodation's Reply
13 Apr 2025
Dear Mr. S*i, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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F***n
Transit
9.4
/10
Reviewed 3 week(s) ago
Overall it was comfortable to stay here, the hotel staff were friendly and very helpful, the bedroom and bathroom were also quite clean, access to the hotel was on the side of the road so it was easy to access by vehicle.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Mr. F*n, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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E***Y
Staycation
8.8
/10
Reviewed 3 week(s) ago
Strategic location, friendly staff, good service, calming hotel atmosphere, clean.
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2 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Mrs. E*Y, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you for taking the time to provide suggestions and input on the quality of our services & facilities. All of your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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H***j
Staycation
8.2
/10
Reviewed 4 week(s) ago
Great stay here. Highly recommended. Thank you Ayola Hotel Palembang 💙
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Mrs. H*j, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you for taking the time to provide suggestions and input on the quality of our services & facilities. All of your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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BF
Benny F.
Transit
8.5
/10
Reviewed 4 week(s) ago
Suitable for transit or activities in the city center. My family and I have stayed here several times, especially when we needed a place to rest for transit.
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1 people find it helpful
Accommodation's Reply
29 Mar 2025
Dear Mr. Benny F, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management.
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ad
andrev d.
10.0
/10
Reviewed 7 week(s) ago
Ok, nice hotel and close to the airport
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1 people find it helpful
Accommodation's Reply
11 Mar 2025
Dear Mr. Andrev d., Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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S
SArdi
Staycation
10.0
/10
Reviewed 7 week(s) ago
Comfortable hotel, friendly staff, welcomed by Mr. Riky, room with balcony view of Ampera, thanks
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Accommodation's Reply
11 Mar 2025
Dear Mr. SArdi, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you for taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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H***j
9.4
/10
Reviewed 8 week(s) ago
The hotel is nice, easy to reach. The room is big for standard type, comfortable, clean, full carpet, pink design, really like staying here. Thank you ayola sentosa hotel palembang 👍🏻
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1 people find it helpful
Accommodation's Reply
06 Mar 2025
Dear Mr. H*j, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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S***i
Leisure
8.2
/10
Reviewed 8 week(s) ago
A budget hotel that is not too expensive. But get a spacious, clean room. Always a choice when returning to Palembang.
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1 people find it helpful
Accommodation's Reply
01 Mar 2025
Dear Mrs. S*i, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you for taking the time to provide suggestions and input on the quality of our services & facilities. All of your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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A***h
Leisure
9.4
/10
Reviewed 9 week(s) ago
The room is very spacious, the security is guaranteed, this hotel is very comfortable to stay in and has a balcony that can directly see Ampera. Remlkomendasi if you want to stay in Palembang
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Mr. A*h, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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AY
ADINDA Y.
8.5
/10
Reviewed 9 week(s) ago
The room is nice, the staff is very friendly
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Accommodation's Reply
01 Mar 2025
Dear Mrs. Adinda Y, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you for taking the time to provide suggestions and input on the quality of our services & facilities. All of your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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A***h
Staycation
9.4
/10
Reviewed 9 week(s) ago
A comfortable hotel with large rooms and friendly staff, the hotel view is directly overlooking Ampera, the icon of Palembang city.
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Accommodation's Reply
24 Feb 2025
Dear Mr. A*h, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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TW
The W. M.
10.0
/10
Reviewed 10 week(s) ago
Okay. Clean. Comfortable. Friendly personnel.
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Accommodation's Reply
24 Feb 2025
Dear Mr. The Wie Min, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you taking the time to provide suggestions and input on the quality of our services & facilities. All your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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Ajeng S.
Leisure
10.0
/10
Reviewed 12 week(s) ago
The room is very spacious with a balcony and a view of the Ampera Bridge. Especially I am satisfied staying here because the hotel is very responsive in dealing with my complaints. Thank you. Next time I will stay at Ayola again if I go to Palembang🙏😍
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1 people find it helpful
Accommodation's Reply
03 Feb 2025
Dear Mrs. Ajeng S, Warm greetings from Ayola Sentosa Palembang, Thank you for choosing to stay with us. It is an honor for us to have the opportunity to serve you and your family. We greatly appreciate you for taking the time to provide suggestions and input on the quality of our services & facilities. All of your comments and suggestions will be valuable input as well as evaluation and motivation for us to provide better service in the future. We hope to welcome you back on your next visit and have the opportunity to provide more satisfying service. Thank you. Warm regards, Ayola Sentosa Palembang Management
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Number of reviews per page
20
40
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