7.7
Pleasant

From 409 reviews

Provided by travelers on
Cleanliness

7.5

Room Comfort

7.4

Meal

7.5

Location

7.8

Service and Facilites

7.5

People often mention about The Train Resort - Sauna & Spa
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Distance to City Center (2)
Family Friendly (2)
Staff Friendliness (2)
In-house Restaurant (2)
Accessibility (1)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
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Traveler Reviews The Train Resort - Sauna & Spa

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Customer reviews
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Putu A. E.
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9.1

/10

Reviewed 15 week(s) ago

The staff is very friendly, the rooms are spacious and comfortable, there is a bathtub, a pool for children and adults, there is also a living room in each room, a refrigerator and this is very affordable.
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1 people find it helpful

W***a
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Leisure
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8.8

/10

Reviewed 24 week(s) ago

The staff is okay. The room is okay. But when it rains, there will be a little water leakage. The air conditioner is very cold. The bathroom is spacious.
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J***a
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Transit
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5.3

/10

Reviewed 30 week(s) ago

The resort is probably renovating everything.
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1 people find it helpful

Accommodation's Reply
30 Sep 2024
Thank you for your feedback. The property is currently undergoing renovations in some parts of the property. We hope to serve you again in the future.
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Roongsayam Y.
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Business
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10.0

/10

Reviewed 33 week(s) ago

It's a good hotel, easy to travel, reasonable price.
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3 people find it helpful

Accommodation's Reply
04 Sep 2024
Thank you for the great review. We hope that you will choose to stay with us again in the future. Thank you.
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P***n
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Business
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6.5

/10

Reviewed 39 week(s) ago

Personally, it's not very clean, not suitable for going to relax. If it's clean, it's a good place to stay. There's a lack of cleanliness. There are leaves along the road. The swimming pool has leaves, flowers, and dust. That's why it's 3 stars. It's okay to stay. The place is okay.
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1 people find it helpful

Accommodation's Reply
31 Jul 2024
Thank you for the review. The accommodation will check according to customer comments.
S***g
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Leisure
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10.0

/10

Reviewed 42 week(s) ago

-The room is beautiful, clean, the bed is soft, the blankets and sheets look new and clean. - Breakfast is good and delicious. There is a swimming pool next to it, good atmosphere, very worth the price. - Good service staff. -When checking in, there will be a key deposit of 500 baht. If you check out, it will be refunded.
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Accommodation's Reply
31 Jul 2024
Thank you for the review. Thank you for the review. Have a chance to come back and stay with us.
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N***n
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Leisure
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8.5

/10

Reviewed 48 week(s) ago

Beware of soda cans. The cans that were placed in the refrigerator were charged 60 baht when checking out. They said that they had put them in the freezer, causing the cans to swell, even though they had not put them in at all. Since we stayed in several rooms, we were not able to ask other guests.
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1 people find it helpful

Accommodation's Reply
31 May 2024
As for the minibar in the room, normally the staff doesn't put it in the refrigerator and puts it in the back of the cabinet. But if the customer checks that it hasn't been soaked, they can inform our staff to check again.
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Natthaya W.
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5.0

/10

Reviewed 51 week(s) ago

Not responsible for bookings made through the app. Contact the app yourself at 9:24 PM and then provide information for booking. The worst.
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Accommodation's Reply
21 May 2024
In the case that the customer makes a reservation through the app, the customer can only cancel with the app. Because it's personal information.
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น้องปาย เ.
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9.4

/10

Reviewed 51 week(s) ago

ที่อย่างโอเค.ที่จอดรถ ห้องพักแต่ห้องน้ำน้ำไหลช้า

1 people find it helpful

T***a
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Leisure
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8.3

/10

Reviewed 56 week(s) ago

ข้อดี: แอร์เย็นฉ่ำดีมาก อ่างอาบน้ำสะดวกสบาย น้ำไหลแรงดี ข้อเสีย:พื้นในห้องมีคราบรอยน้ำที่แห้งแล้วจากการถูพื้น บริเวณหน้าห้องมีขี้บุหรี่เหมือนไม่เคยกวาดไม่เคยถู มีหมอนใบเก่าๆกับผ้าห่มเก่าๆวางที่โซฟา เคยจองห้องที่นี่ราคาถูกกว่านี้ สภาพห้องยังดีกว่านี้นะ ครั้งนี้จองห้องราคาเกือบเก้าร้อย มันก็ระบุนะ ห้องดีลักซ์สวีท, หลายเตียง เราเลือกห้องดีลักซ์สวีท ไม่ได้เลือกห้องหลายเตียง พนักงานโต้แย้งเก่งมาก จองทุกครั้งเป็นชื่อแฟนไม่เคยมีปัญหา มามีปัญหาตอนจองเป็นชื่อตัวเอง
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2 people find it helpful

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Atinat B.
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4.8

/10

Reviewed 68 week(s) ago

1.ห้องไม่ทำความสะอาด ฝุ่นเต็มพื้น 2.ฝักบัวพัง 3.น้ำไม่มีให้ 4.ตู้เย็นใช้ไม่ได้ 5.ไม่มีความปลอดภัย 6.แก้วช้อนไม่มีให้

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Accommodation's Reply
29 Jan 2024
Thank you for the review. The accommodation will check according to customer comments.
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Pranee L.
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6.2

/10

Reviewed 69 week(s) ago

609 ท่อแตก น้ำเหม็นไหลออกมา พื้น ดำมาก ย้ายมา608 สุดกระเบื้อง เล็บเกือบหลุด หัวขมับ เราเลื่อนกระจก แต่งตัว มากันไว้ กลัวสุดอีก วันที่ 30 แฟน เป็นคนจองห้อง โดนยกเลิก ห้อง ทั้งที่จ่ายตังไปแล้ว น่าจะแจ้งไห้ไวกว่านี้ เคยพักบ่อยมาก แต่รอบนี้ เป็นการพักผ่อนที่แย่มาก ต้องตีรถกลับ กรุุงเทพฯ ปล.ช่วงเทศกาลหาห้องลำบากมาก อุสาจองก่อนล่วงหน้า แย่สุดๆ
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Accommodation's Reply
04 Jan 2024
We apologize for the inconvenience of the room. We will send a technician to check again. In the matter of booking on the 30th, in the hotel's system there was no reservation from the customer as informed. I apologize for the inconvenience again.
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Pranee L.
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9.7

/10

Reviewed 78 week(s) ago

Come stay every time I have a holiday and have never been disappointed. Quiet, clean room, has a pool, restaurant, really suitable for people who come to relax. Going to the beach is not far at all.
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2 people find it helpful

Accommodation's Reply
31 Oct 2023
Thank you for the review. Hope customers will come back to stay again.
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Achara M.
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9.7

/10

Reviewed 101 week(s) ago

The room is very good, has two floors, so it has a wide usable area. There are two bedrooms, a 3.5-foot bed below, there is a TV, a 6-foot double bed is upstairs, there is a TV. There is also a dishwasher and a large refrigerator. Overall, it is considered very good if compared to the price of 494 baht per night. Will use the service again.
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+3

3 people find it helpful

Accommodation's Reply
19 May 2023
Hello, thank you for the customer review. Booked to check in late. We make an appointment with the customer that if they don't like the room, we will upgrade the room. We apologize for the inconvenience that the customer is not convenient to move. We will check and improve.
Titima S.
icon-origin-TRAVELOKA

5.2

/10

Reviewed 104 week(s) ago

open the door to The musty smell hit the face very strongly. And the bathroom smells very pee. can't live 1 hour to check out Didn't ask a word why. show that often I feel very bad. It's not exactly the cover. 😭 very sorry for the money
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1 people find it helpful

Accommodation's Reply
19 May 2023
Hello, thank you for the customer review. Booked to check in late. We make an appointment with the customer that if they don't like the room, we will upgrade the room. We apologize for the inconvenience that the customer is not convenient to move. We will check and improve.
sittiporn j.
icon-origin-TRAVELOKA

6.2

/10

Reviewed 111 week(s) ago

The bathroom has a musty smell.
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2 people find it helpful

Accommodation's Reply
07 Apr 2023
Hello, thank you for the customer review. Booked to check in late. We make an appointment with the customer that if they don't like the room, we will upgrade the room. We apologize for the inconvenience that the customer is not convenient to move. We will check and improve.
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Bussaba K.
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9.1

/10

Reviewed 111 week(s) ago

This price is considered okay. The room can be used. The only flaw is that the toilet is a crap. If you don't use the recommended solution, put Haiter in focky and spray it and leave it in. It will come out very well, crap on the floor. Haier black can also be used as well. Overall, the outside room smells good. It's considered okay and the water flows a little too lightly. Stay at the back room.
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3 people find it helpful

Accommodation's Reply
07 Apr 2023
Hello, thank you for the customer review. Booked to check in late. We make an appointment with the customer that if they don't like the room, we will upgrade the room. We apologize for the inconvenience that the customer is not convenient to move. We will check and improve.
Kanyarath B.
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4.5

/10

Reviewed 112 week(s) ago

very dirty pool Being a customer, you have to pay for swimming. Why doesn't it say it on the hotel website? The bedroom has a condom. stuff in old room Terrible service staff Chasing customers out of the heated pool The food tasted very bad. Everything in the room was broken. If you want to be in a good mood, don't go to rest.
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3 people find it helpful

Umar f.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 115 week(s) ago

The worst hotel I ever visited.

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สะใภ้ อ.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 119 week(s) ago

Cheap price with breakfast as well, very good value
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1 people find it helpful

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