Dear Our Customer Mas b. Heyya! Thank you for taking the time to give a rating and review for Pop! Hotel Banjarmasin. We apologize in advance if there are any obstacles in the reservation process, but please be aware that changes to check-in dates and refunds are processed through Traveloka. However, if you have arrived at our hotel and need assistance, we are ready to assist. We look forward to your next visit. Have a poppin' day. Best regards, Hotel Manager