8.5
Very Good

From 853 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.6

People often mention about Transformer Center Hotel
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Bedroom (49)
Room Space (44)
Staff Friendliness (43)
Ambiance (39)
Hotel Area (39)
Bathroom (37)
Distance to City Center (36)
Family Friendly (36)
Accessibility (33)
Surroundings (31)
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Traveler Reviews Transformer Center Hotel

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40
Customer reviews
e***y
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 day(s) ago

The hotel is very comfortable, suitable for families with children, because the color of the room is very beautiful, children will definitely like it. All hotel facilities are functioning well, the staff are friendly. If I go to Malang, I will stay at this hotel again. Thank you Traveloka.
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irfan s.
icon-origin-TRAVELOKA

8.7

/10

Reviewed 2 week(s) ago

the staff especially at the receptionist are not sensitive enough, I arrived at the hotel at 12.30 at night/early morning with 3 children, one of whom is a toddler, I parked the car right in front of the entrance and not a single officer came to help carry my things even though there were 3 people at the reception desk and all of them just looked (I still think positively maybe it wasn't visible because it was very dark), the parking position and the hotel lobby are very steep so it is not friendly to baby strollers and this is troublesome where I have to unload the goods first and then prepare the children to get out of the car with the help of my wife.. the officer only came after I went down to the lobby and asked for help by carrying my child and carrying some things and after I looked from the lobby it turned out that my car was very clearly visible from the lobby so there should be no reason for them not to see my arrival.. input for the hotel to improve the service thank you because the incident made me cancel my intention to extend at the hotel.. for the room is very spacious and suitable for those who bring family, it's just a shame the service is not good
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4 people find it helpful

Accommodation's Reply
24 Apr 2025
Thank you for your review and feedback. We apologize in advance for the inconvenience caused when you arrived at midnight. This must be an important note for us and we will immediately evaluate it thoroughly so that similar incidents do not happen again. We greatly appreciate your appreciation of the comfort in the room, we hope to meet you again in the future to show our service improvements to be even better 😊💛
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Dwihadi M. N.
icon-Leisure
Leisure
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8.5

/10

Reviewed 2 week(s) ago

A fun hotel for families, especially for children, a beautiful and comfortable atmosphere with well-maintained cleanliness.
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1 people find it helpful

Accommodation's Reply
17 Apr 2025
Wow, thank you, Brother Dwihadi, for your positive review. Glad to hear that Brother Dwi and his family were comfortable during their stay at our hotel, may they always be given health and happiness, we look forward to welcoming you back to the Transformer Center Hotel ☺️
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Indra S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Good, I like it. Can try again.
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Accommodation's Reply
16 Apr 2025
Thank you very much, Kak Indra, for your review. We are glad that you enjoyed your stay at our hotel. We look forward to welcoming you back again in the future. See you soon! 😊
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Indra S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

Good, I feel comfortable staying here.
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1 people find it helpful

Accommodation's Reply
16 Apr 2025
Thank you sis for giving a positive review, looking forward to welcoming you back to Hotel Transformer Center ☺️😍
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F***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

Good
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Accommodation's Reply
16 Apr 2025
Wow, thank you sis for giving a positive review, we are waiting for your return and hope you are always healthy ☺️
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

The room is large, clean, suitable for staying with a family with many children, but the swimming pool is too far away, you have to pass through empty buildings, the buildings seem abandoned, it doesn't seem to be taken care of, but the service is friendly..
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Accommodation's Reply
16 Apr 2025
Hi sis, thank you very much for staying at Transformer Center and taking the time to leave a review. We are glad to hear that our rooms are comfortable for families and the service from our team left a positive impression ☺️. We also appreciate your feedback regarding the access to the swimming pool. This will be our concern for improving the facilities in the future. Hopefully on your next visit you and your family can have a more comfortable experience overall. See you again sis ☺️
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M***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.0

/10

Reviewed 3 week(s) ago

It turns out that the place is the Selamat Pagi Indonesia school. I only found out after staying there for a day. I was a bit worried after hearing people's stories. Those who are curious can search on Google for Selamat Pagi Indonesia school.
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Accommodation's Reply
16 Apr 2025
Hello sis, thank you for your review, our location is in the same area but we have different management, sis, therefore all management and facilities are handled by the entire professional team at the Transformer Center Hotel, if there is any lacking service, we will immediately evaluate it in order to provide comfort to all hotel guests, we are waiting for your return ☺️
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

7.0

/10

Reviewed 3 week(s) ago

Overall the facilities are pretty good in my opinion, it's just that I was 45 minutes late checking out because there was a problem, and I was fined almost 200 thousand, which is crazy in my opinion, I checked in at 14.00 but it wasn't ready, I didn't check out late for less than an hour and was fined.
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1 people find it helpful

Accommodation's Reply
16 Apr 2025
Hi sis, thank you for choosing Transformer Center and sharing your experience here ☺️. We are glad to hear that the overall facilities met your expectations. Regarding the check-out issue, we apologize for the inconvenience. Information regarding the late check-out policy, especially during peak season periods such as your reservation, we have conveyed this information to guests in advance as part of our operational standards to ensure smooth room rotation, this is done so that we can arrange the readiness of the room for the next guest as best as possible ☺️. We really appreciate your input and will use it as an evaluation material to improve comfort in the future to remind guests if they experience the same case. We are always happy to welcome you back with a pleasant experience later ☺️
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Siti A.
icon-Transit
Transit
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

clean, spacious room, comfortable bed, good location, didn't try the breakfast, there are people selling meatballs in the hotel area, it's quite helpful if you're hungry and don't want to go out
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Accommodation's Reply
16 Apr 2025
Thank you very much for staying at Transformer Center and sharing your positive experience, Sis Siti! 😊. We are glad to hear that you enjoyed the clean, spacious, and comfortable room, and that our location is quite strategic. It is also nice that the snacks around the hotel can be a lifesaver when hunger strikes without having to go far 😄. Hopefully on your next visit you will have the opportunity to try our breakfast too. We look forward to welcoming you back again another time!
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z***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.0

/10

Reviewed 9 week(s) ago

Swimming pool in the Kampoeng Kidz area. Dirty swimming pool with lots of leaves. Small square size about 10m, 50cm into the water, like it's not a swimming pool. The Kampoeng Kidz area is quiet, abandoned, lots of mosquitoes
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3 people find it helpful

Fachri R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 10 week(s) ago

The hotel is quite clean, the staff is friendly and very helpful.
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Accommodation's Reply
24 Feb 2025
Thank you for your positive comments, Kak Fachri 😍. We are glad to hear that our hotel is clean, the staff is friendly and helpful. We will continue to strive to maintain the quality of service and ensure that all guests feel. Comfortable and satisfied. Thank you for your support and look forward to welcoming you back, Kak Fachri!
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s***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

Unit hotel concept. Located in an educational tourism area surrounded by beautiful mountains.
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1 people find it helpful

Accommodation's Reply
24 Jan 2025
Wow, thank you very much, sis, for sharing your experience while staying at our place 😊 We are glad you enjoyed our unique hotel concept and beautiful mountain views. Hopefully it can be a fun place for your next visit! 🌄✨
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Eko
icon-origin-TRAVELOKA

8.2

/10

Reviewed 15 week(s) ago

The check-in process involves scanning the barcode, the AC is cold, there is hot water, it is still not a smart TV, the WiFi is a bit difficult (family room)
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2 people find it helpful

Accommodation's Reply
24 Jan 2025
Thank you Mr. Eko for sharing your feedback 😊 Glad to hear that Mr. Eko and his family are satisfied with the facilities such as AC and hot water. For WiFi and TV, we will continue to evaluate to make it even better. Hopefully in the future it can be more comfortable and satisfying for all visitors who stay, See you again Mr. Eko, hopefully always healthy ✨
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yanto s.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 15 week(s) ago

Recommended hotel for families. Cheap price, strategic location. Only the room is not soundproof.
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1 people find it helpful

Accommodation's Reply
24 Jan 2025
Thank you very much Mr. Yanto for stopping by to give your review 😊 It's great that our hotel can be a family choice. Regarding the sound issue, we apologize in advance for the inconvenience, we will try to evaluate so that guest comfort is maximized. See you again at Hotel Transformer Center ✨
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E***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

Stayed here on New Year's Eve and got a really nice view, could see the fireworks from the balcony. So much fun 😚😚
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1 people find it helpful

Accommodation's Reply
24 Jan 2025
Wow, thank you very much for sharing your exciting experience during your stay 😊 We are very lucky to be able to be part of this New Year's celebration, especially being able to enjoy the fireworks from the balcony, so it's even more exciting✨. May you always be given health and can meet again in the following years! 🎆🙌
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 16 week(s) ago

Location on the edge of the highway, quite close to tourist attractions (Baloga, Jatim Park and others). Comfortable rooms only access to the hotel from the highway is still a rocky road not paved even though the distance is close
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4 people find it helpful

Accommodation's Reply
24 Jan 2025
Thank you very much for sharing your review 😊 Glad you felt comfortable in your room and enjoyed our strategic location. We apologize for the access to our lobby, we do have a Learning Center edutainment Park Kampoeng Kidz concept, but we will continue to try to re-evaluate so that guest comfort is maximized. Hopefully we can meet again here, sis, with lots of upgrades from us ✨
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m***o
icon-Staycation
Staycation
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10.0

/10

Reviewed 16 week(s) ago

Highly recommended for children and families so it feels like family time.
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1 people find it helpful

Accommodation's Reply
24 Jan 2025
Thank you very much for giving a positive review, sis 😊 Glad to be the right place for family time, don't forget to take the Happiness Breakfast package from us too, sis, a breakfast package with a free tour of the Kampoeng Kidz area accompanied by our tour guide so that your family time is even more awesome, hehe. Hopefully it can continue to be a family choice! See you again at the Transformer Center Hotel! 🙌✨
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Sony B.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

Interesting, friendly and clean. Next time I will stay here again.
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Accommodation's Reply
24 Jan 2025
Thank you very much for giving this pleasant review 😊 It's great that the family feels comfortable here. Ready sis, we are definitely waiting for your return, hopefully the next stay will be even more exciting! 🙌✨
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Andri L.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 17 week(s) ago

It's uncomfortable to rest in the next room, it's too noisy and can be heard clearly.
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4 people find it helpful

Accommodation's Reply
24 Jan 2025
Thank you very much for your review and feedback. We apologize in advance for the inconvenience you experienced due to the sound source from the next room, regarding the curfew we have informed you that the maximum is 9 pm to reduce the volume for guest comfort. We will definitely follow up on this case so that the experience of staying at the hotel is more comfortable in the future. Hopefully we can welcome you back with a better experience. 😊🙏
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Number of reviews per page
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