7.9
Pleasant
From 182 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
7.9
Meal
7.8
Location
8.1
Service and Facilites
8.0
People often mention about Hotel Ermasu Merauke
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Staff Friendliness (6)
Check-in/out Time (5)
Ambiance (5)
Bedroom (5)
Bathroom (5)
Distance to City Center (4)
Accessibility (4)
Surroundings (3)
Family Friendly (3)
Wifi (3)
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Traveler Reviews Hotel Ermasu Merauke
Number of reviews per page
20
40
Customer reviews
DIAH E.
9.7
/10
Reviewed 1 week(s) ago
The staff are all friendly, cleanliness is ok, room facilities are ok and the price is friendly.
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N***u
8.2
/10
Reviewed 9 week(s) ago
The room is quite comfortable, standard facilities according to the price.
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f***i
Transit
8.1
/10
Reviewed 16 week(s) ago
Service is not up to standard
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1 people find it helpful
r***a
8.5
/10
Reviewed 17 week(s) ago
safe n comfortable
all the employees are friendly
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E***h
Transit
5.7
/10
Reviewed 28 week(s) ago
I will not be staying here again.
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2 people find it helpful
SA
Sudjudi A.
Business
8.5
/10
Reviewed 34 week(s) ago
Decent hotel with a price of 320 thousand. You can check in early, the AC is cold, the hot shower is ok, there is a coffee/tea maker, but unfortunately the room WiFi and TV are not optimal. And there are no free hotel airport pick-up and drop-off facilities even though the advertisement does. Workers renovating hotel buildings stop at 17.00. For guests' comfort in resting.
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D***y
10.0
/10
Reviewed 41 week(s) ago
Great service and the servicer is very good and nice. I like taking the downstairs room because I can use Netflix.
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D***y
9.7
/10
Reviewed 41 week(s) ago
Great service and the servicer is very good and nice. I like taking the downstairs room because I can use Netflix.
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Accommodation's Reply
27 Jun 2024
Dear Mr. D***y,
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you
Alun Suwarda
(Ecommerce koordinator)
N***o
6.6
/10
Reviewed 49 week(s) ago
Not recommended to stay here, because the receptionist is not on standby and the hotel is noisy.
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Accommodation's Reply
25 Apr 2024
Dear Mr. N***o.
Thank You For Choosing Ermasu Hotel Merauke. We do apologize for this inconvenience, we hope for next stay our beloved guest have a great serve experience. And thank you for feed back to us.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
E***n
10.0
/10
Reviewed 55 week(s) ago
The best hotel is probably just that the TV in the room is about time to be given a 32 inch size and suggestions to add cable TV broadcasts in the room.
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LEONARDO F. O.
6.3
/10
Reviewed 66 week(s) ago
Kali ini pelayanan di Hotel Ermasu kurang baik padahal saya nginap 3 hari 2 malam. Contohnya tidak ada tisu maupun air mineral di atas meja selama 3 hari dan kloset yang sudah rusak. Showernya juga sudah rentang rusak.
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Anton Kosay
6.6
/10
Reviewed 66 week(s) ago
Resepsionis yang wanita kurang ramah dan profesional, KTP atau SIM tidak bisa di foto copy seperti hotel-hotel pada umumnya karena harus ditinggalkan sebagai jaminan sampai check out.
1 people find it helpful
pariyanto
9.1
/10
Reviewed 80 week(s) ago
Hotel favorit untuk sekedar transit menunggu penerbangan. Murah dan cukup nyaman. Air lancar. Di depan ada kios 24 jam. Tiap transit menginap di sini. Staf ramah & sangat membantu termasuk yang kemaren booking di aplikasi ternyata salah tanggal check in. Dari staf hotelnya langsung dibantu untuk konfirmasi ke pihak agen online. Jempol buat staf hotelnya
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1 people find it helpful
Accommodation's Reply
16 Oct 2023
Dear Mr. PARIYANTO,
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it 's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
DS
Dewi S.
9.4
/10
Reviewed 84 week(s) ago
The place is clean, nice, also comfortable 😍
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Accommodation's Reply
02 Sep 2023
Dear Mrs. dewi somar,
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it 's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
JT
Jimmy T.
8.8
/10
Reviewed 87 week(s) ago
The hot water is smooth, the rooms are spacious.
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1 people find it helpful
Accommodation's Reply
16 Aug 2023
Dear Mr. Jimmy turlette,
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this it's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Ecommerce koordinator).
na
nadifa a.
6.0
/10
Reviewed 89 week(s) ago
Kamar lengket, AC tidak dingin.
1 people find it helpful
Accommodation's Reply
16 Aug 2023
Dear Mrs. Nadifa nadifa
Thank You For Choosing Ermasu Hotel Merauke
We do Appologize for this inconvenience we hope for next stay our beloved guest have a great serve experencience
and Thank you for feed back to us
Thank You
Alun suwarda
(Eccomerce koordinator )
fitri
10.0
/10
Reviewed 93 week(s) ago
Bagus. Pokoknya nyaman dan aman.
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Accommodation's Reply
30 Jun 2023
Dear Mr.Fitri Indrawati,
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Eccomerce koordinator).
Nw
Nofa w.
9.7
/10
Reviewed 96 week(s) ago
Really recommended, really affordable price I stayed 2 days all hotel staff super friendly service, nice clean room room 107, breakfast wifi water heater really worth it at that price.
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1 people find it helpful
Accommodation's Reply
09 Jun 2023
Dear Mr.Nofa Widodo,
Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Alun Suwarda.
(Eccomerce koordinator).
AH
Agung H.
8.8
/10
Reviewed 108 week(s) ago
Budget hotel yang sesuai harga, pelayanan yang cukup baik dan ramah.
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Accommodation's Reply
24 Mar 2023
Dear Mr. Agung Hartanto,
Thank you for choosing Hotel Ermasu Merauke, very glad to hear about this it 's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best.
Thank you.
Yusup Maulana Mana.
(General Manager Area).
Leny N. S.
8.8
/10
Reviewed 110 week(s) ago
Comfortable, very friendly service. Thank you to Mas Tri who was very helpful 🙏🏻.
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2 people find it helpful
Number of reviews per page
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