Bought Traveloka service, hotel did not help, lost money, Traveloka did not help either, told customer to pay for the loss, too bad

Must buy hotel services, if you buy from another place the hotel does not support

The basement is dirty and not worthy of 5 stars, the lobby space is quite small, everything else is good

Phòng sạch sẽ, đồ ăn cần thêm phong phú hơn

The staff are happy, comfortable, and supportive. The hotel is luxurious, the rooms are a bit small but the sea view is beautiful. Swimming pool is a bit cold. Pool view ok. Delicious, complete breakfast. Service ok. Location near the sea. In general feel comfortable to stay. Should try 👍🏻👍🏻👍🏻

Bữa sáng rất ngon, không gian thoải mái

nói sao ta mặc dù khách sạn đông khách nhưng nhân viên chưa xử lý chuyên nghiệp với nhanh lắm. Đông khách mà buffet sáng chán ít món không ngon phòng hơi bé hồ bơi cũng bé mình thấy nhiều khách sạn 4-5sao khác chất lượng ok hơn

Cheerful, enthusiastic, attentive staff, delicious breakfast buffet. The swimming pool is cold, but in return there is a free sauna. Facilities in the hotel are fully equipped and thoughtful. The WC does not have an exhaust fan, so it is sometimes uncomfortable. check-in time is late (2pm), so after having lunch, go to the hotel to wait a bit, if you can check in at 13:00, it's better

The service from the hotel staff helped me have a complete trip to Nha Trang, the staff is very enthusiastic from the doorbell to the security guard, very proactive to help guests carry their suitcases, of course most think this is the case. Of course, but few staff members noticed, at that time I saw that the doorbell was busy helping other guests, so I did not call for help, but after helping that customer, he immediately ran to help me carry the suitcase immediately, protect the heat. love, I put Phuc Long down and instructed the shipper to run over so I wouldn't have to look for it 😂 As for the front desk, all brothers and sisters, I met a sister, apparently the main manager. It is true that she is very happy, flying a plane and then traveling a distance of 38km from the airport to the hotel is also tired but meeting such a smiling receptionist suddenly the atmosphere changes. Very happy. From you at the front desk during the day to the night. I am extremely satisfied with the service of the hotel. Regarding the rooms, I booked a premier queen room, but I called to change to a premier twin room with a sea view. Not accepting the room is suddenly feeling terrible value. The toilet is clean, the standing shower has a stopping area so the water does not spill on the floor. The room mirror has a place to turn on the studio light 😂 just like the makeup mirror in the stages. I have noticed that the bathroom equipment of the hotel is very clean, without calcium deposits. With cleaning kits such as a very well prepared brush, the brush can be used, the bristles are soft, not for use. There is also a nail file kit, a needle, a makeup remover, an ear swab, and a razor. Close the bathroom ok About the smell of the room, because I am quite sensitive, the room asked for dust, I am allergic, so I constantly sneeze with itchy nose, later found out because the curtains are too big and dusty. But I told the hotel when cleaning the room to note carefully vacuuming, the hotel took note and fixed it immediately. But I still appreciate the quick service attitude of the staff. About the bed, the hotel uses hanvico's pillow, it's awfully soft, not using a hard pillow to look beautiful and then lying hard to want to degenerate. Hotel hanvico pillows are soft, moderate settlement, very good neck support. Bed sheets and pillows are all white, washed clean, no strange smell. The bottom of the bed has SUPER COMFORTABLE carpets, wake up in the morning and drop your legs off the bed. There is one thing that many people don't care about is decorating the wall at the head of the bed, it gives me the feeling of a hotel room. Use bronze taupe wallpaper, then hang horizontal photos without looking cheesy 😂😂 the TV wall is covered with imitation leather. Breakfast buffet restaurant on the 4th floor, has a wide view, full of light, ok tables and chairs. Because of the area, cg can't display a lot of food, but actually, I think that's enough. Enough for the guests staying at the hotel. The food is delicious and clean, the restaurant staff serves quickly and always observes that the guests finish eating and then take advantage of it to clean up immediately. The hotel has a motorbike rental service, the price is ok 200k / day, 100k / 12 hours. However, I think the hotel should check the brakes, the brakes are very hard. I always squeeze the brake to win the car. 🙃 It is quite dangerous to go because the road at night in Nha Trang is in, the road is narrow, the car wants to get up. The wheels show signs of wear - give the hotel a great 5* Rate for the hotel. As the picture of the hotel is posted, the room will be the same

Phòng đẹp hơn trong hình. Các trang thiết bị tốt, nhân viên chuyên nghiệp. Chỗ giữ xe hạn chế.

Khách sạn rất đẹp, phục vụ và đồ ăn đều rất tốt

Very satisfied with the service, thank you for checking in on August 25 for early check-in support and incentives. If I come back to Nha Trang, I will definitely come back to Queeb Ann. Best regards!

Clean room, friendly staff

Rất hài lòng với cách phục vụ. Viêw nhìn biển đẹp. Rất hài lòng. Lần sau sẽ quay lại.

Bạn lễ tân (hình như nhân viên mới) rất nhiệt tình gửi thông tin đến mình. Phòng trang trí tạo cảm giác thoải mái. Nếu đi ăn sáng sớm một xíu có thể ngồi ở những vị trí gần cửa sổ để ngắm view. Điểm cộng là đồ ăn sáng đa dạng và hợp khẩu vị mình. Điểm trừ là đợi thang máy hơi lâu và TV trong phòng không phải là smart TV.

Không phải là khách sạn 5 sao như quảng cáo. Đồ dùng trong phòng cũ, khăn tắm sờn cũ và không trắng tinh. Ăn sáng ít món.

Tôi đã có 1 kỳ nghỉ rất tuyệt tại khách sạn, nhân viên rất nhiệt tình, phòng sạch đẹp

The receptionists are very friendly and enthusiastic, the hotel is centrally located with a private beach, using free chairs, all room types are very ok.

Phòng mình đặt khá đẹp, view trực diện biển, nội thất cũng đẹp, nhân viên cũng dễ thương nữa, tuy nhiên nước trong toilet có vẻ không được sạch, thay vì nước màu trắng thì mình thấy nước xả xuống màu vàng hoặc đỏ, hồ bơi trên tầng 5 có vẻ cũng không được sạch lắm, khá đục nhưng tóm lại vẫn rất enjoy

Nice room, enthusiastic staff, room exactly as described. If I have the opportunity to visit Nha Trang, I will stay here again.