My guest staying at the Pride liked the place, physically. The hotel met the standard for the price. However, what bothered her was the key deposit money. The hotel collected 1,000 Bht. For the key deposit per room. She had to pay 3,000 Bht. She was not happy with that because the cost of the room has been prepaid. We tried to understand that when the hotel collect the money for the key is because they're afraid that if the guest lose the key they will not be able to get the fine fee from the guest. I call this 'trust issue'. I myself used to stay in so many hotels in the past 30 years, never once I had to pay for the key deposit. Of course we get the money back after returning the key, but 1000 Bht per key per room is just too much of a cost of trust. Maybe this has been a new trend in the hotel industry at this market level? This is the reason I gave 2 points. I wish to give 1 but I may seem to be too harsh. However, we will not go back to this hotel.