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Tab Capsule Hotel - Kayoon Surabaya

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Overall Ratings & Reviews Tab Capsule Hotel - Kayoon Surabaya

Traveloka (3,556)

8.6

Very Good

From 3,556 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.0

Location

8.9

Service and Facilites

8.7

People often mention about Tab Capsule Hotel - Kayoon Surabaya

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Distance to City Center (33)

Staff Friendliness (28)

Bedroom (24)

Accessibility (22)

Ambiance (20)

Surroundings (18)

Check-in/out Time (17)

Room Space (17)

Bathroom (15)

Hotel Area (14)

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Traveler Reviews Tab Capsule Hotel - Kayoon Surabaya

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Customer reviews

w***a

Staycation

8.7

/10

Reviewed 3 week(s) ago

The room is clean, but the electrical in the capsule was off, we can’t close the door because it will be no air inside cz the air flow inside the capsule depend on the electrical. I don’t know why its off and didn’t work. We can’t enjoy the room like what we expect. So sad, actually the location and the price was good. Hope the management will fix it. I was in 4th floor.

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R***a

Business

8.6

/10

Reviewed 6 week(s) ago

bed sheets, towels need to be replaced, they have changed color.

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Y***i

9.7

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly and polite

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I***n

Staycation

9.4

/10

Reviewed 9 week(s) ago

very comfortable, and cheap too

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A***n

8.5

/10

Reviewed 9 week(s) ago

The hotel's location is close to everything. I got compact room number 8505, which faced the main road. It was noisy because it wasn't soundproof. Furthermore, toilet water leaked onto the floor. The staff was friendly, and everything else was fine.

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S***i

Transit

9.7

/10

Reviewed 14 week(s) ago

The staff was friendly and the room was clean. The downside was that the power in the room for charging phones was very weak.

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Violita A. M. C.

9.4

/10

Reviewed 16 week(s) ago

The only thing missing is the Wi-Fi. Everything else is fine.

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2 people find it helpful

Reynaldi I. K.

8.6

/10

Reviewed 17 week(s) ago

Good location. Cabin gets dirty quite easily after few days, not really recommended for staying over 2 days, they don’t offer to clean your cabin. Toilet in my room is a bit broken.

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R***L

8.4

/10

Reviewed 21 week(s) ago

Second time staying in a capsule hotel and it was pretty okay.

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f***y

Business

10.0

/10

Reviewed 22 week(s) ago

less desirable for the room to be repaired again

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1 people find it helpful

R***i

10.0

/10

Reviewed 22 week(s) ago

This is my second time staying here. The staff is friendly and super helpful. The compact room is super clean and spacious. The breakfast is delicious, and the staff are always on hand to help with anything. The security is also excellent!

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1 people find it helpful

S***a

6.3

/10

Reviewed 22 week(s) ago

The towels are like bath mats, very improper. The AC is not properly shut. The room layout is not like at Tab Bandung, it's like a shophouse. The blankets are too thin and small. Check-in time must be at 2:00.

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1 people find it helpful

MUHAMAD Y. R.

Staycation

8.4

/10

Reviewed 22 week(s) ago

Friendly staff, close to central Surabaya, unfortunately the capsule doesn't provide headphones for watching TV and the central AC is too cold.

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f***y

Business

10.0

/10

Reviewed 23 week(s) ago

Suitable for long distance travel and business.

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Accommodation's Reply

19 Jul 2025

Dear Valued Guest, Thank you for taking the time to share your valuable experience with us. It is an honor for us to know that you enjoyed the facilities and services during your stay at our hotel. With our commitment to providing the best service to all our customers, we look forward to welcoming you back again on your next trip to Surabaya at Tab Capsule Hotel Kayoon-Surabaya. Sincerely, Hotel Manager.

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B***a

Transit

9.1

/10

Reviewed 23 week(s) ago

The hotel staff is friendly and helpful, perfect for solo travelers looking for a place to stay.

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Accommodation's Reply

19 Jul 2025

Dear Valued Guest, Thank you for taking the time to share your valuable experience with us. It is an honor for us to know that you enjoyed the facilities and services during your stay at our hotel. With our commitment to providing the best service to all our customers, we look forward to welcoming you back again on your next trip to Surabaya at Tab Capsule Hotel Kayoon-Surabaya. Sincerely, Hotel Manager.

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D***s

Staycation

8.8

/10

Reviewed 25 week(s) ago

Hotel staff are friendly but food is not very varied, no room cleaning for stays of more than one day

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Accommodation's Reply

19 Jul 2025

Dear Valued Guest, Thank you for taking the time to share your valuable experience with us. It is an honor for us to know that you enjoyed the facilities and services during your stay at our hotel. With our commitment to providing the best service to all our customers, we look forward to welcoming you back again on your next trip to Surabaya at Tab Capsule Hotel Kayoon-Surabaya. Sincerely, Hotel Manager.

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F***i

Leisure

10.0

/10

Reviewed 28 week(s) ago

a very memorable birthday surprise, got 2 breakfasts at a very affordable price and worth it for this holiday. Great, always be successful tab hotel capsule surabaya 🤩🤩

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Accommodation's Reply

21 Jun 2025

Dear Valued Guest, Thank you for taking the time to share your valuable experience with us. It is an honor for us to know that you enjoyed the facilities and services during your stay at our hotel. With our commitment to provide the best service for all customers. We look forward to welcoming you back again in every trip you visit Surabaya at Tab Capsule Hotel Kayoon-Surabaya. Sincerely, Hotel Manager.

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S***i

Leisure

8.5

/10

Reviewed 29 week(s) ago

The hotel is in the city center, the facilities are well maintained.

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1 people find it helpful

Accommodation's Reply

21 Jun 2025

Dear Valued Guest, Thank you for taking the time to share your valuable experience with us. It is an honor for us to know that you enjoyed the facilities and services during your stay at our hotel. With our commitment to provide the best service for all customers. We look forward to welcoming you back again in every trip you visit Surabaya at Tab Capsule Hotel Kayoon-Surabaya. Sincerely, Hotel Manager.

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R***i

Transit

7.4

/10

Reviewed 29 week(s) ago

very not recommended small room, sheets and pillows, dirty blankets with lots of dirty water spots on the sheets and the mattress looks like it has fleas making it itchy during lectures. the price is not right I ordered the one with a price of 250 thousand and above I thought it would be worth it turned out it was better at oyo for only 100 thousand. the breakfast was also inedible because it was so weird. really regret ordering here. I moved to another hotel with the same price 100% better. don't come here really weird

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2 people find it helpful

Accommodation's Reply

21 Jun 2025

Dear Valued Guest, Thank you for taking the time to share your valuable experience with us. It is an honor for us to know that you enjoyed the facilities and services during your stay at Tab Capsule Hotel Kayoon-Surabaya. However, we know that you had an unpleasant experience during your stay with us. We apologize profusely. Your valuable suggestions and input will be used as evaluation material for us to be better in the future. With our commitment to provide the best service for all customers. Thank you again for your visit and we hope to provide the best service for you in the future. Sincerely, Hotel Manager.

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f***y

Business

10.0

/10

Reviewed 32 week(s) ago

Quite close to the city, the hotel is close to the station

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1 people find it helpful

Accommodation's Reply

02 Jun 2025

Dear Valued Guest, Thank you for taking the time to share your valuable experience with us. It is an honor for us to know that you enjoyed the facilities and services during your stay at our hotel. With our commitment to provide the best service for all customers. We look forward to welcoming you back again in every trip you visit Surabaya at Tab Capsule Hotel Kayoon-Surabaya. Sincerely, Hotel Manager.

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