Overall Ratings & Reviews Lan Rung Beach Resort

Dear Ms. Tracie, Thank you for sharing about the service at Lan Rung Beach Resort. Lan Rung always strives to serve and provide the best services to customers and we are honored by your satisfaction with the service at the resort, especially giving compliments to the resort's staff. It really means a lot to all the staff to constantly improve the service for customers. Besides, we are also sorry that the breakfast buffet is not as diverse as you expected, but we are very happy that you found the dishes delicious and to your taste. Your feedback is extremely valuable and we will take note to further improve the breakfast buffet in the future. Wishing you always happy and looking forward to welcoming you and your family on the next vacation. Best regards, Customer Service Manager.

Dear Ms. Tuyet, First of all, on behalf of Lan Rung Beach Resort, we would like to thank you for choosing to stay at the resort recently. We are extremely sorry to hear about your unwanted experience with the waterproof bag. However, we hope you have had relaxing moments at Lan Rung Beach Resort. Our management team and staff would also like to thank you for loving us and taking your precious time to contribute your opinions to help Lan Rung become more and more perfect. We would like to take note of these sincere comments and try to improve more positively in the hope of continuing to serve your family with real experiences at Lan Rung Beach resort. Wishing your family all the best! Customer Service Manager.

Dear Ms. Nguyen T. L. A., We are very grateful for your compliments about Lan Rung Beach Resort. Your satisfaction with the convenience, food quality and landscape is a great source of encouragement for our Lan Rung team. We understand that the location may be a bit far from the center, but we hope that the tranquility and natural beauty at Phuoc Hai have brought you a relaxing and memorable vacation. We look forward to continuing to serve you in your upcoming vacations! Wishing you all the best! Sincerely, Customer Service Manager.

Dear Guest, Lan Rung Beach Resort would like to thank you for taking the time to share your review with us, it is really meaningful for all staff to continuously improve services for customers. Hope Lan Rung Beach Resort will have the opportunity to welcome you back soon! Wishing you good health. Customer Service Manager.

Dear Guest, First of all, Lan Rung beach resort would like to thank you for taking the time to share your review with us, it is really meaningful for all staff to continuously improve services for customers. The concept of service quality at Lan Rung is to always pay meticulous attention to the smallest service criteria during the time guests stay at the resort. In addition, the resort is also very sorry for letting you have a bad experience with breakfast at the restaurant. We would like to take note of these sincere comments and try to improve more positively in the hope of continuing to serve you with real experiences at Lan Rung. Wishing you good health. Customer Service Manager.

Dear Anh Tuan, Lan Rung Beach Resort is very honored by your satisfaction with the service at the Resort, especially giving compliments to the Resort's beach and restaurant. With the goal of bringing comfort, satisfaction and creating a good impression in the hearts of customers, Lan Rung resort constantly improves and develops service quality. However, during the completion process, it is inevitable that there will be conditions that do not fully meet the needs of customers. Especially with the European-style architecture, the outside toilet does not have a drainage hole. This has more or less affected the life of my family. With all sincerity, we are extremely grateful to receive your comments and we always hope to have the opportunity to welcome and serve you and your family in the next vacations and will have wonderful experiences at Lan Rung. Wishing you and your family all the best! Customer Service Manager.

Hello Ms. Ngan, The management team and staff of Lan Rung Beach resort would like to thank you for your love and spending your precious time to share your service experiences at Lan Rung Beach resort, and also for your comments to help Lan Rung become more and more perfect. We would like to acknowledge these sincere comments and try to improve more positively in the hope of continuing to serve your family with real experiences at Lan Rung resort. Best wishes to you and your family! Customer Service Manager.

Dear Ms. K***m, Thank you for leaving a review about Lan Rung Beach Resort. We are very grateful to receive your review and we always hope to have the opportunity to welcome and serve your family in the next vacations and will have wonderful experiences at Lan Rung. Wish you good health. Customer Service Manager.

Dear Mr. Tran Hiep, Lan Rung Beach Resort would like to thank you for taking the time to share your review with us. It is really meaningful for all staff to continuously improve our services for our customers. We always hope to have the opportunity to welcome and serve you in the next vacations and will have wonderful experiences at Lan Rung. Wish you good health. Customer Service Manager.

Dear Ms. Le Thi KK, We sincerely thank your family for trusting and choosing to vacation in Vung Tau city at Lan Rung resort. Your comments will be a great source of encouragement and value to the resort and we hope that Lan Rung resort will soon welcome your family back on the next vacation. Wish you good health. Customer Service Manager.

Dear Customer, We appreciate every feedback and encouragement from you when staying at Lan Rung Phuoc Hai Resort. Each comment from you helps us improve every day and we hope that Lan Rung Resort will soon welcome you back on your next vacation. Wishing you good health. Customer Service Manager.

Dear Mr. Tran Hiep, Thank you very much for choosing Lan Rung resort for your vacation in Vung Tau city. Your comments will be a great source of encouragement and value to the resort and we hope that Lan Rung resort will soon welcome you back in your next vacation. Wish you good health. Customer Service Manager.

Dear Ms. Quyen, We appreciate every feedback and encouragement you gave us during your stay at Lan Rung Phuoc Hai Resort. Each comment from you helps us improve every day and we hope that Lan Rung Resort will soon welcome your family back for your next vacation. Wishing you good health. Customer Service Manager.

Dear Ms. Nguyen TH, Thank you very much for choosing Lan Rung resort for your vacation to Vung Tau city. Your comments will be a great source of encouragement and value to the resort and we hope that Lan Rung resort will soon welcome your family back on your next vacation. Wish you good health. Customer Service Manager.

Dear Ms. Phan T. L Lan Rung Resort is honored that we had the opportunity to serve you during your recent vacation. Thank you for taking the time to send your comments and compliments on the swimming pool space and amenities of the resort. Regarding the soundproofing and restaurant food, we would like to take note of your comments and will discuss and handle them in a meeting with relevant departments. With the goal of bringing comfort, satisfaction and creating a good impression in the hearts of customers, Lan Rung resort constantly improves and develops the quality of services every day, however, in the process of improvement, it is inevitable that there will be conditions that do not fully meet the needs of customers. With all sincerity, we are extremely grateful to receive your comments and we always hope to have the opportunity to welcome you in the next vacations and will be a wonderful experience at Lan Rung. I wish you good health. Customer Service Department.

Dear Ms. Co ven D., Thank you very much for choosing Lan Rung resort for your vacation in Vung Tau city. Your comments will be a great source of encouragement and value to the resort and we hope that Lan Rung resort will soon welcome you back on your next vacation. Wish you good health. Customer Service Manager.

Hello Mr. Manh, Lan Rung Resort is honored that we had the opportunity to serve you during your recent vacation. Thank you for taking the time to give feedback to Lan Rung. We are very grateful and thank you for your compliments to the staff and the culinary and food department of the resort. Regarding the problem of the housekeeping department, we had a meeting with the Board of Directors and suggested that the housekeeping department urgently check the working process and handle the problem if this situation really occurs. With the goal of bringing comfort, satisfaction and creating a good impression in the hearts of customers, Lan Rung resort constantly improves and develops the quality of service every day, however, in the process of improvement, it is inevitable that there will be conditions that do not fully meet the needs of customers. With all sincerity, we are extremely grateful to receive your comments and we always hope to have the opportunity to welcome you in the next vacations and will be a wonderful experience at Lan Rung. I wish you good health. Customer Service Department.

Dear Ms. Diep, Thank you very much for choosing Lan Rung Resort for your recent vacation to Phuoc Hai beach town. Your satisfaction will be a great source of encouragement for all the Resort staff. Hope Lan Rung resort will soon welcome you and your family back on your next vacation. Wish you and your family good health. Customer Service Manager.

Dear Ms. Van Thi Yen Trinh, The hotel would like to thank you for taking the time to share your review with us, it is really meaningful for all staff to continuously improve services for customers. With the desire to learn, listen and put the criteria of customer satisfaction and benefits as the sustainable development of Lan Rung brand, we are very sorry for the things that upset your family during the recent vacation. Immediately after receiving the information that the air conditioner in your room was not cold, we asked the staff to immediately come and check and provide timely support. At the same time, we also suggested changing the room for your family immediately. However, because there was a small child and it was late at night, you said you did not need to change and only asked for an additional fan. The resort has also been very active in finding the problem and making immediate corrections to bring a complete experience to your family, however, it has not completely satisfied your family's needs. Once again, we hope for your understanding of these inconveniences and we would like to record the customer history and note that we will arrange thoughtful accommodations to serve and bring a complete experience to your family for your next return. Hope to welcome your family on your next vacation in the coastal city of BR-VT. Wish you and your family good health Best regards, Customer Service Manager.