7.7
Pleasant

From 240 reviews

Provided by travelers on
Cleanliness

7.3

Room Comfort

7.6

Meal

7.5

Location

7.7

Service and Facilites

7.7

People often mention about iDELANSIA RESORT CIATER
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Ambiance (11)
Surroundings (10)
Bedroom (10)
Bathroom (8)
Family Friendly (7)
Staff Friendliness (7)
Hotel Area (7)
Taste (7)
Check-in/out Time (6)
Room Space (6)
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Traveler Reviews iDELANSIA RESORT CIATER

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Customer reviews

R***a
icon-Leisure
Leisure
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6.0

/10

Reviewed 3 day(s) ago

I didn't have time to take pictures of the room. The road and the surrounding environment to the location are a bit scary at night, the car park is also far away. Cleanliness and guest comfort including the bed, bathroom, and living room really need to be improved because there are so many insects found.
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Hantoro
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 10 week(s) ago

Good and near with the Sariater Hot Spring

4 people find it helpful

Papua Y.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 14 week(s) ago

When I arrived, I was immediately greeted by an obedient cat 🐈
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7 people find it helpful

Alfin M.
icon-origin-TRAVELOKA

8.1

/10

Reviewed 17 week(s) ago

The pillows and bed sheets are dirty like they haven't been washed in a year.
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7 people find it helpful

t***y
icon-origin-TRAVELOKA

6.7

/10

Reviewed 18 week(s) ago

Lack of lighting at night, the place looks neglected.
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2 people find it helpful

the b.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 20 week(s) ago

The hotel is quite good, the atmosphere is calm, the only downside is the road access for motorbike users, it seems like the road needs to be rebuilt.
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4 people find it helpful

Averoes G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 22 week(s) ago

The hot water was not on for a while, but after informing the inn, it was immediately fixed. Complaints regarding damp sheets were also immediately replaced. Suggestion, the nameplate could be replaced with a larger and clearer one, because it is a bit less visible from the road.
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7 people find it helpful

V***a
icon-origin-TRAVELOKA

5.9

/10

Reviewed 25 week(s) ago

Honestly, when we arrived there, it was already night, around 19.00 WIB. The access road to the hotel was not clearly visible, narrow, very dark and a little scary. When checking in, it was easy and the staff were friendly. BUT. The hotel atmosphere is very very dark, the lighting is very lacking both outside and inside the room. We asked to move rooms, it was easy for the staff but the atmosphere was still scary even though maybe during the day the view would be nice. In the first room, the cleanliness was lacking, the sheets looked like they had been used, untidy and dirty, the room was also dirty and had not been cleaned, the TV was not on, and it was very quiet because it was at the end. And the child asked to move because he was scared. In the second room, the room was a little brighter, the TV was on but only TVRI, but it was still uncomfortable for the child and finally the child cried and asked to go home. And finally we failed to stay there and could not get a refund. Please fix it again. Thank you.
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8 people find it helpful

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Ayunda S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.3

/10

Reviewed 26 week(s) ago

the building is not well maintained, there are mice in the room, fishy smell, many insects. does not match the picture. The price really determines the taste. For those who want to book, think again. TV has no channel...
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4 people find it helpful

M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.0

/10

Reviewed 30 week(s) ago

Message from the app, really carefully researched from reviews, photos, etc. Came here with a baby, it turned out the room was not comfortable. Dim lights, dusty floor, there were frogs in the bathroom 😢 and. It turned out there was no AC. The intention was to stay just to rest, arrived at the place around 7 pm. Road access was quite difficult to find because it was very dark, only 1 car could pass. When we arrived at the resort, it turned out it was managed by Red Doorz (even though it was not listed & the photo visuals were still very good). For the price of 450k, it's not worth it. Especially bringing a baby. My child couldn't sleep and finally decided to move hotels. It's a shame the place is spacious, but it looks like it's not taken care of. Hopefully it can be an evaluation, sis 🙏🏼.
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14 people find it helpful

O***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 31 week(s) ago

The place is nice. Too bad it's not well maintained.
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3 people find it helpful

L***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 32 week(s) ago

The hotel atmosphere is calm and pleasant.
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1 people find it helpful

B***i
icon-origin-TRAVELOKA

6.5

/10

Reviewed 34 week(s) ago

It's actually comfortable. But it looks less maintained, the room is not clean. There are many spiders, the blanket is itchy and the pillow case smells. And there is no TV remote. Hopefully more attention will be paid. Thank you.
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4 people find it helpful

Yosua N. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.3

/10

Reviewed 42 week(s) ago

It turns out that it is already managed by Red Doorz. The room is old, the sofa is cloth and dirty, as well as the bed is old and stained. Officers are not always on standby at the front office. Towels were not prepared, you had to ask for them first at the front office and only 1 was given on the grounds that the room service staff was not there. Breakfast is not a buffet style and is not given directly to the room because they don't know what breakfast is for.
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6 people find it helpful

L***y
icon-origin-TRAVELOKA

6.9

/10

Reviewed 44 week(s) ago

The hotel staff is friendly, the security guard is also friendly, but the facilities need to be improved. Everything needs to be followed up, there are no towels, the bed sheets are dirty, breakfast is only available at 9 am. But the atmosphere is nice, cool, calm. Hopefully the app and the hotel can work together well so that customers are comfortable.
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6 people find it helpful

D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.4

/10

Reviewed 45 week(s) ago

It was very disappointing to book a room and get another room and the bathroom smelled of urine, I don't know if it had been cleaned or not. Even though the app said the room I booked was still available. The hotel did not confirm anything to me that I was moved to another room/given another room. When I complained, the hotel informed me that the room I booked was full, so I was given another room when I checked in. I was really surprised when I was given that information and the hotel casually informed me that I should just clean my current room, I didn't want to ask for a refund because it was the hotel's fault but they didn't want to ask, just contact the Traveloka app after I insisted, then contact the managerial staff. Finally my money was returned after a long drama. NB: the manager politely said that I was upgraded to a larger room. But the room was still really bad, I swear. I'm tired of going there again, changing rooms as they please without informing the person making the booking.
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5 people find it helpful

W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 47 week(s) ago

Very comfortable, good for calming the mind, the air is cool and the atmosphere is calm.
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2 people find it helpful

D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.6

/10

Reviewed 49 week(s) ago

There are lots of rats, O Allah, we can't sleep all night because we're afraid there will be rats, so we're anxious, because the rats have climbed into the bed, and the rats are crawling, because we brought the children, we stay awake until morning because we're afraid the children's feet will be bitten by rats, the cleanliness is really bad. not really looked after. That price is reasonable, but tomorrow we want to sleep with rats.
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14 people find it helpful

R***n
icon-Transit
Transit
icon-origin-TRAVELOKA

8.5

/10

Reviewed 51 week(s) ago

Spacious room, cool atmosphere, friendly staff, TV ok, hot water ok, no wifi. Unfortunately, maybe the maintenance and cleanliness are lacking, I got a room that still had spiders. And this inn really needs rejuvenation, because many ants entered the room. Hopefully it can be fixed again so that the experience of staying there will be better. Thank you.
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8 people find it helpful

A***s
icon-origin-TRAVELOKA

10.0

/10

Reviewed 51 week(s) ago

Cocok stay bareng keluarga, mantaplah.

3 people find it helpful

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