Very pleasant, have stayed here twice, friendly staff, comfortable and clean cool room, calm and comfortable atmosphere, clean bathroom, delicious food. Will definitely come back here again

Have stayed here several times, starting from the price of 300s including breakfast. Last time there was a miscommunication regarding room facilities, the hotel professionally offered to upgrade the room with exctv. Highly recommend for those who want to stop by in Batu because of easy access near Indomart and complete facilities there is a pool and playground. Oh yes for the Ramadan moment, the breakfast menu can be requested as sahur like the photo above Thanks 38hotel keep maintaining quality ❤️❤️

The facilities are quite complete, and the cleanliness is good.

friendly hotel staff friendly security guard good service clean strategic place in front there is an Indomart near the center of Batu souvenirs clean swimming pool only a little warm water input in the upper room when taking a shower does not work well

recommended for those who bring family, children are very comfortable, spacious rooms, and already have Android TV. access to tourist attractions is very close.

The hotel is okay, the cleanliness is okay, the service is also okay.

happy to stay here.. clean, friendly staff.. food is quite good.. nice view to the rooftop, easy access, everywhere is close. in front of the hotel there is a food seller.. want to come back again

The check in and check out process was fast, all the hotel staff were friendly, there was no smell of cigarette smoke, the TV and wifi were smooth, unfortunately it wasn't soundproof at all, so the neighbor's baby made a lot of noise all night.

Have stayed here before. With a deluxe type, the room is spacious. But on January 3, 2025, I stayed with the same room option but the room was cramped & there was no direction of the Qibla in the room I occupied. One more thing, the breakfast lacks variety.

The room was still good, but the breakfast was very unpleasant, the spoons were gone, the glasses for drinking were gone, the food was gone, the only thing left was fritters with white rice, the vegetables had worms on them, the table was dirty and no one moved the plates, so I regretted booking a room with breakfast at this hotel.

The hospitality is ok, the hotel is clean, the breakfast is varied, the swimming pool is ok, the wifi is a bit slow but it's okay, the hotel is very family friendly, thank you, the 2 days in Batu were very memorable

Comfortable, affordable price, recommended for family.!

Nice room, okay breakfast, clean room, friendly staff, but please clean the swimming pool or often pick up the fallen leaves. Yesterday my child wanted to swim but didn't because the pool was dirty. Next time I will definitely come here again, thx.

🫰improve it again, it's good, close to all tourism

Very suitable for resting. Not disappointed to choose this hotel as a place to rest.

Everything is good. Too bad the room is not soundproof. At night it is very disturbed by the noise from the highway. But the rest is perfect, we really like the cool, clean and spacious atmosphere of the hotel.

Room is okay. Bed is small. Cleanliness is okay. Food is lacking. Butter for bread is moldy, maybe more staff. When ordering food to be delivered to the room, it took an incredible 1.5 hours to call twice, it turned out that the receptionist was the one who delivered it. Didn't get to try the swimming pool, there is an Indomart in front. The price is okay, you can get breakfast too. The AC is cold. Most of the TVs don't work.

It's fun, with an affordable price you can get good quality rooms, the breakfast is also really good.

From the hotel app it looks good, but in reality it doesn't meet expectations, dirty bathroom, dirty swimming pool (lots of fallen leaves in the pool), the room is too small. But it's okay because the location is not far from the city center & near the tourist area.

Comfortable, Clean Hotel, Good Service, Easy and Close Access to Anywhere