8.7
Very Good

From 1,611 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.3

Location

8.6

Service and Facilites

8.9

People often mention about Centre Point Prime Hotel Pattaya
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Staff Friendliness (3)
Activity Option (3)
In-house Restaurant (3)
Distance to City Center (2)
Family Friendly (2)
Check-in/out Time (2)
Taste (2)
Variety (2)
Price (2)
In-room Dining (2)
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Traveler Reviews Centre Point Prime Hotel Pattaya

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Customer reviews
P***n
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Leisure
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10.0

/10

Reviewed 1 week(s) ago

Good accommodation, delicious breakfast, but a bit noisy from running cars and waiting for the elevator for a long time.
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K***i
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10.0

/10

Reviewed 3 week(s) ago

really like the hotel. best price & good hotel
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Lickasit m.
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8.5

/10

Reviewed 7 week(s) ago

Everything, save more money, even if it's not much, but it's disappointing.
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2 people find it helpful

J***a
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9.4

/10

Reviewed 9 week(s) ago

I like it very much. The service is very good. The room is beautiful and clean.
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1 people find it helpful

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SATRANG C.
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10.0

/10

Reviewed 17 week(s) ago

Clean and convenient, with a water park, suitable for families.
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4 people find it helpful

Accommodation's Reply
18 Jan 2025
Dear Mr. Satrang, First of all, I would like to thank you for staying at the Center Point Hotel Pattaya. We are very pleased to know that you were satisfied with your stay with us. The hotel does its best to make sure that you feel happy and have a great rest. The hotel hopes to have the opportunity to welcome you to stay here again. With respect Kanyapat N. Assistant Resident Manager
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R***e
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Leisure
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6.1

/10

Reviewed 38 week(s) ago

Hope that comes with disappointment This trip, I chose to stay at this hotel in hopes of having a good experience. And although there are many impressive highlights But I have to say that I was disappointed in many things. Things encountered during your stay: Advantages: Let's start with something admirable. The water park here is truly a highlight. Various designs and layouts Perfectly done There are a variety of rides and activities. Children will have fun playing in the water all day long. which is very popular with our family. Another advantage is having a cutely decorated children's room. There are lots of toys, giving children a place to play and have fun while parents can relax and have fun. The location of the hotel is considered very convenient. easy travel both from the skytrain station and the expressway So we don't have to waste a lot of time traveling. Finally, the staff in the registration and check-in and check-out sections provide very good service, speak politely and provide full assistance. **Disadvantages** However, there are many disadvantages that make Our stay experience had some flaws that should be considered. Parking far from the lobby. Although there is a shuttle bus, if there are many guests it will be inconvenient. Must park in the outdoor lot. When it rains, it's very messy. and there are not enough shuttle buses The front staff wearing security uniforms are not very helpful. Even if it's raining and there are children you have to carry. He still hasn't come to help close the car door. Makes guests have to do it themselves in uncomfortable situations If you come to stay during the festival I strongly don't recommend it. Because the water park is very crowded. There is no room to play or relax. The breakfast room is small. Not enough to serve guests during the festival Had to wait a long time and didn't have enough seats. The worst thing is that there are only 3 elevators, which are not enough for use. You have to wait a long time to get on and off. The elevator works slowly. Please wait. Finally, the room doesn't keep sound well. Hear sounds from the corridor, from the next room, as well as from the parking lot. On the day we stayed, there was a car that lost its horn and the anti-theft alarm sounded several times from 10:00 p.m. until almost midnight. The hotel is unmanageable. causing the relaxation to not be as expected But during the festival, you really shouldn't come.
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7 people find it helpful

Accommodation's Reply
03 Aug 2024
Dear respected customers First of all, I would like to thank you for staying at Center Point Hotel Pattaya and sincerely apologize for the inconvenience caused during your stay. However, we will develop and improve the service even further. Please. The hotel hopes to have the opportunity to welcome customers to relax here again. With respect Kanyapat N. Assistant Resident Manager
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P***a
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Leisure
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8.3

/10

Reviewed 44 week(s) ago

It is family friendly hotel, not suitably for couple or business trip. The breakfast is fair, no cheese and yogurt, The wave is so good for kids.

3 people find it helpful

Accommodation's Reply
21 Jul 2024
Dear valued guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kanyapat N. Assistant Resident Manager
Piyawan C.
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6.3

/10

Reviewed 50 week(s) ago

Old condo can't be sold, very small room, wasted space for balcony, sink, refrigerator. This is the first hotel where I slept with the curtains closed and the light came in this much (7 am). Waiting for the elevator for about 10 minutes every time I went up and down. The day I went, I was unlucky again, the electricity went out for 2 hours, there was no electricity in the room to use. The water park with the slide couldn't go down, there were no waves, the foam party was canceled, no compensation at all. Customers had to suffer, they couldn't wear shoes for the pool, couldn't play in the water park, came back with cracked feet. The water park is considered good, but the room is not good enough, the price shouldn't be more than 1500 for a room like this. The breakfast was black cereal, it had a very strange smell like eating lacquer.
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5 people find it helpful

N***n
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10.0

/10

Reviewed 51 week(s) ago

Suitable for children, there is a water play zone. I like it very much. The artificial sea is 10 out of 10.
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9 people find it helpful

Phanuphong P.
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5.4

/10

Reviewed 52 week(s) ago

เข้าไปตอนแรกเรียกเก็บเพิ่ม500 เพราะมีเด็กไป2คน(4ขวบกับ8ขวบ)(ปกติส่วนมาก โรงแรมจะคิดเมื่อเด็ก12หรือขอเตียงเสริม)เก็บค่าอาหารเช้าเพิ่มพอเข้าใจ แต่อาหารเช้าไม่อร่อย สระว่ายน้ำสกปรกของบางอย่างเสียเล่นไม่ได้ ห้องน้ำสระว่ายน้ำสกปรก เหม็น ลิฟท์ช้ามาก ห้องพักเหมือนพักคอนโด ไม่ใช่โรงแรม

3 people find it helpful

C***p
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Leisure
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9.1

/10

Reviewed 55 week(s) ago

เราจองแล้วเข้าพักเลย ไม่ได้ดูรีวิวมาก่อนแต่มาถึงแล้วชอบมาก ที่จอดรถเยอะมากๆถูกใจสุดๆ พนักงานบริการดี ห้องพักขนาดพอดี ได้วิวและห้องที่ต้องการ สวนน้ำสนุกมาก มีทั้งสระเด็กและสระผู้ใหญ่ โดยรวมดีเกินที่คิดไว้
+5

1 people find it helpful

Accommodation's Reply
17 Apr 2024
Dear respected customers First of all, thank you for staying at Center Point Hotel Pattaya. We are very pleased to know that you, the customer, are satisfied with your stay with us. The hotel does its best to make its customers feel happy and fully rested. The hotel hopes to have the opportunity to welcome customers to relax here again. With respect Kanyapat N. Assistant Resident Manager
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PHAM T. T. V.
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9.3

/10

Reviewed 62 week(s) ago

Gia đình mình có một kì nghỉ thú vị ở khách sạn, nhân viên và các bạn lễ tân rất nhiệt tình và chuyên nghiệp. Đặc biệt các khu hồ bơi ở đây rất thích hợp cho các bạn nhỏ. Điểm trừ duy nhất là khá xa 7-eleven còn lại mọi thứ điều rất tuyệt vời.
+5

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SARAN L.
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9.7

/10

Reviewed 66 week(s) ago

พนักงานบริหารจัดการ​ได้ดี​ บริการดี​ ห้องดี​ สระว่ายน้ำดี วันที่ไปมีกิจกรรม​ ตักไข่​ ปาโป่ง​ พอดี​ เด็กๆสนุกกันมาก ครั้งหน้าจะไปพักอีกครับ

3 people find it helpful

Accommodation's Reply
03 Feb 2024
Dear Ms. Saran, First of all, thank you for staying at Center Point Hotel Pattaya. We are very pleased to know that you, the customer, are satisfied with your stay with us. The hotel does its best to make its customers feel happy and fully rested. The hotel hopes to have the opportunity to welcome customers to relax here again. With respect Kanyapat N. Assistant Resident Manager
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Maneerat S.
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10.0

/10

Reviewed 69 week(s) ago

บริการดีมากๆค่ะเช็คอินก็เร็วเช็คเอาท์ก็รวดเร็วต่างจากหลายที่พักที่ไปพักมาถ้าเป็นช่วงเทศกาลช้ามากแต่ที่นี่รวดเร็วไม่ถึง 10 นาทีก็เสร็จค่ะ

3 people find it helpful

Accommodation's Reply
11 Jan 2024
Dear Mr. Maneerat, First of all, thank you for staying at Center Point Hotel Pattaya. We are very pleased to know that you, the customer, are satisfied with your stay with us. The hotel does its best to make its customers feel happy and fully rested. The hotel hopes to have the opportunity to welcome customers to relax here again. With respect Kanyapat N. Assistant Resident Manager
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alisa l.
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9.7

/10

Reviewed 73 week(s) ago

My child really likes the water park. I want to go and stay again, but it's a pity that it closes at 6:00 p.m. a little too early. We got there and it was getting cold and we could play in the water for a short while.
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3 people find it helpful

Accommodation's Reply
23 Dec 2023
Dear respected customers First of all, thank you for staying at Center Point Hotel Pattaya. We are very pleased to know that you, the customer, are satisfied with your stay with us. The hotel does its best to make its customers feel happy and fully rested. The hotel hopes to have the opportunity to welcome customers to relax here again. With respect Kanyapat N. Front Office Manager
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alisa l.
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9.7

/10

Reviewed 75 week(s) ago

Good service. My child likes the water park but it closes a little early.
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1 people find it helpful

Accommodation's Reply
27 Nov 2023
Dear respected customers, First of all, thank you for staying at Center Point Hotel Pattaya. We are very pleased to know that you, the customer, are satisfied with your stay with us. The hotel hopes to have the opportunity to welcome customers to relax here again. With respect Kanyapat N. Front Office Manager
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Thanit S.
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9.7

/10

Reviewed 75 week(s) ago

The receptionist is very good. The room is clean. I like it.
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Accommodation's Reply
27 Nov 2023
Dear respected customers, First of all, thank you for staying at Center Point Hotel Pattaya. We are very pleased to know that you, the customer, are satisfied with your stay with us. The hotel hopes to have the opportunity to welcome customers to relax here again. With respect Kanyapat N. Front Office Manager
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Prapasri A.
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6.1

/10

Reviewed 76 week(s) ago

First of all, the main problem here that everyone has to face is the very long wait for the elevator. It's been so long I can't wait. There are some that are full, some that aren't. Most of them have to walk down the stairs. It's good that we stayed on the 9th floor. The second problem was that it wasn't clean in the entire room. and walkway area The housekeeper came to clean and did it only in the dirty corridor room, not cleaning up, not sweeping. We stayed for 3 days and 2 nights and had to endure the same condition. Plus, we stayed in a room with a lot of spiders, almost 20 in front of the room. I told the housekeeper but she wasn't interested. There are no artificial sea towels, so you have to walk to get them at the 2nd floor swimming pool. Overall, it's not clean even though the hotel just opened. There was hair hanging from the glass in the bathroom. There's a lot of hair in the corner of the room.
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3 people find it helpful

Accommodation's Reply
27 Nov 2023
Dear Mr. Prapasri, First of all, I would like to thank you for staying at Center Point Hotel Pattaya and sincerely apologize for any inconvenience caused during your stay. However, we will develop and improve our services to be better than this. The hotel hopes to have the opportunity to welcome customers to relax here again. With respect Kanyapat N. Front Office Manager
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Kirana S.
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8.5

/10

Reviewed 78 week(s) ago

Great experience! Will definitely visit again soon.

1 people find it helpful

Accommodation's Reply
27 Nov 2023
Dear valued guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kanyapat N. Front Office Manager
Suntaree I.
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10.0

/10

Reviewed 78 week(s) ago

Good atmosphere, good restaurant, good swimming pool, good service staff, everyone is smiling. Everything is good. Next time I will come again.
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1 people find it helpful

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