8.7
Very Good

From 1,017 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.4

Location

8.7

Service and Facilites

8.8

People often mention about Swiss-Belresort Belitung
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Ambiance (17)
Staff Friendliness (16)
Bedroom (16)
Room Space (14)
Bathroom (14)
Family Friendly (12)
Hotel Area (11)
Check-in/out Time (10)
Wifi (9)
Activity Option (8)
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Traveler Reviews Swiss-Belresort Belitung

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Customer reviews

Dias L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 day(s) ago

The room is cute and fits perfectly with the beach atmosphere. The downside is that the porridge during breakfast is not hot. Then there is no beach to play on but you can still lie down in the room and on the big balcony.
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G***t
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

Very good service from the hotel.
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E***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

Thanks for the flower arrangement

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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

very comfortable and luxurious, helpful staff, very good road access, hotel with the best view, you won't get bored
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+3

2 people find it helpful

Accommodation's Reply
06 Feb 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you felt comfortable and enjoyed the luxury at Swiss-Belresort Belitung. Your compliments about our staff service, road access, and beautiful views really mean a lot. We hope to welcome you back soon for another unforgettable stay! Warm regards, Swiss-Belresort Belitung
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C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

A very satisfying stay, the food is delicious, the view is beautiful, the service is very good. Thank you mas faisal for your friendly welcome🫡
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Accommodation's Reply
04 Feb 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you had a pleasant stay at Swiss-Belresort Belitung. We are also pleased to hear that you enjoyed our cuisine, the beautiful views, and the service from our team. We will convey your appreciation to Faisal for his hospitality and warm welcome. We look forward to welcoming you back for another memorable experience. See you soon! Warm regards, Swiss-Belresort Belitung
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M Iqbal F.
icon-origin-TRAVELOKA

6.5

/10

Reviewed 12 week(s) ago

I stayed for 4 days and 3 nights, asked to change rooms, no reason given (in my experience staying in many hotels, they will definitely try to change rooms) The breakfast menu has few choices, food refills take a long time. There is access to the beach, but the beach cannot be used for playing and swimming (dirty) The swimming pool is nice and spacious
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1 people find it helpful

Accommodation's Reply
15 Jan 2025
Dear Guest, Thank you for your review and for staying with us. We greatly appreciate your feedback as it helps us to continuously improve our services and facilities. We apologize for any inconvenience you may have experienced with your room change request. Sometimes, when occupancy is very high, we may have limitations to accommodate such requests, but we will ensure that our team always strives to find the best solution for our guests. We have also noted your feedback regarding the variety of breakfast menus and food refill times. We have forwarded this to the relevant team so that it can be improved in the future. Regarding the condition of the beach, we will work harder to maintain its cleanliness and ensure that the area is comfortable to enjoy. We are glad to hear that you enjoyed our spacious swimming pool, and we hope that it was one of your positive experiences during your stay. We look forward to welcoming you back in the future with an even better experience. Should you have any suggestions or special needs for your next visit, please do not hesitate to contact us directly. Best regards, Swiss-Belresort Belitung
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L***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

It's cool, I've had several staycations here
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Accommodation's Reply
14 Jan 2025
Dear Guest, Thank you for your positive review! We are very pleased to hear that you have enjoyed your staycation at Swiss-Belresort Belitung several times. We greatly appreciate your loyalty and hope to continue to provide you with a pleasant experience every time you stay here. We look forward to welcoming you back for more memorable staycations in the future! Warm regards, Swiss-Belresort Belitung
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veronika t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

very impressive.. first time to Belitung and staying here with beautiful views and friendly staff
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Accommodation's Reply
14 Jan 2025
Dear Guest, Thank you so much for this wonderful review! We are so happy to hear that your first time in Belitung and staying at Swiss-Belresort Belitung was so memorable. We strive to provide beautiful views and friendly service, and we are so glad that this made your experience even more enjoyable. We look forward to welcoming you back for another special experience in the future. Warm regards, Swiss-Belresort Belitung
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

Enjoyed staying here. This is my second time. All the hotel staff are friendly.
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Accommodation's Reply
14 Jan 2025
Dear Guest, Thank you for your positive review! We are very pleased to hear that this is your second visit and that you enjoyed your stay at Swiss-Belresort Belitung. We also greatly appreciate your compliments on the friendliness of all our hotel staff. We look forward to continuing to provide you with a pleasant stay experience on each of your visits. We hope to welcome you back soon! Warm regards, Swiss-Belresort Belitung
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Julius W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 15 week(s) ago

Nice hotel, comfortable bed, great view, strong water, overall satisfied.
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Accommodation's Reply
14 Jan 2025
Dear Guest, Thank you very much for your positive review! We are very happy to hear that you were satisfied with the comfort of our hotel, the comfortable bed, the amazing view, and other facilities. We look forward to welcoming you back to Swiss-Belresort Belitung for another enjoyable stay in the future. Warm regards, Swiss-Belresort Belitung
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 15 week(s) ago

The location is good, there is a direct view of the beach. The room is spacious and according to the photo. The cleanliness of the room, especially the floor, can be improved. The others are good. Mba Tiara and the FO team are very helpful in the check-in process and holiday information. Thank you Swissbell Resort Belitung
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Accommodation's Reply
14 Jan 2025
Dear Guest, Thank you for your excellent and constructive review! We are delighted to hear that you enjoyed our beautiful location with direct beach view and were satisfied with the spacious room size and the photos. We also appreciate your feedback regarding the cleanliness of the room, especially the floor, and we will make sure to improve our attention to detail. Your appreciation for Ms. Tiara and the Front Office team means a lot to us. We will convey your gratitude to them. We look forward to welcoming you back to Swiss-Belresort Belitung for an even better stay in the future. Best regards, Swiss-Belresort Belitung
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E***i
icon-origin-TRAVELOKA

6.8

/10

Reviewed 15 week(s) ago

Room 522. - no balcony (not stated in the ad) - view of a wall (not stated in the ad) - room leaks when it rains, leaks at the edge of the window seal
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1 people find it helpful

Accommodation's Reply
14 Jan 2025
Dear Guest, Thank you for your very helpful and constructive review. We apologize for the inconvenience you experienced during your stay in room 522. We greatly appreciate your feedback regarding the information regarding the balcony and view, as well as the leakage issue that occurred during the rain. We will immediately evaluate and improve the information we provide to be more clear and accurate, and ensure that the window leakage issue is addressed promptly. We greatly appreciate your patience and will work hard to ensure a more comfortable stay on your next visit. We look forward to providing you with an even better experience in the future. Best regards, Swiss-Belresort Belitung
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Hanif M.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 20 week(s) ago

best service kak Tiaraa, best view dan food
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Accommodation's Reply
25 Nov 2024
Dear valued guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the service from Kak Tiaraa, the view, and the food. Your satisfaction means the world to us, and we look forward to welcoming you back again soon! Warm regards, Swiss-Belresort Belitung
Hanif M.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 20 week(s) ago

Best experience, best service, and best appreciate for FO tiara. During the stay there were no obstacles, the staff were very friendly and helpful. Best recommendation
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Accommodation's Reply
25 Nov 2024
Dear Guest, Thank you very much for your positive review! We are very happy to know that you had the best experience during your stay here. Your compliments for Tiara and our Front Office team will be conveyed to them, as this will be an additional motivation to continue providing the best service. We look forward to welcoming you back in the future and providing an equally pleasant experience. If there is anything we can assist you with during your next visit, please do not hesitate to contact us. Warm regards, Swiss-Belresort Belitung
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 21 week(s) ago

This is a luxury hotel that I have ever visited in Belitung, cozy, spacy room. Very comfortable, no wonder there are many foreigners
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1 people find it helpful

Accommodation's Reply
11 Nov 2024
Dear Guest, Thank you very much for your positive review! We are very pleased to know that you enjoyed the comfort and beauty of our hotel room. The comfort and happiness of our guests is our top priority, and we are proud to be your choice during your stay in Belitung. We look forward to welcoming you back in the future for another unforgettable experience. See you soon! Warm regards, Swiss-Belresort Belitung
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

Will definitely come back to this hotel. The dining room food is delicious. The staff is super duper friendly. The hotel is clean and strategic! Thank you for the best service swissbell.
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Accommodation's Reply
24 Oct 2024
Dear Guest, Thank you very much for your positive review! We are very pleased to know that you enjoyed the food in our dining room, the friendliness of our staff, and the cleanliness and location of our hotel. Our team always strives to provide the best service, and we are happy to provide you with a pleasant experience. We look forward to welcoming you back to Swiss-Belresort Belitung! Warm regards, Swiss-Belresort Belitung.
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M***e
icon-origin-TRAVELOKA

8.5

/10

Reviewed 24 week(s) ago

A hotel with a direct view of the sea and a nice swimming pool
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Accommodation's Reply
11 Nov 2024
Dear Guest, Thank you for your review! We are delighted to hear that you enjoyed our ocean view and pool. Guest satisfaction is our priority, and we hope to welcome you back in the future for another enjoyable experience. Warm regards from our entire team! Best regards, Swiss-Belresort Belitung
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L***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.6

/10

Reviewed 27 week(s) ago

The atmosphere here is nice, the lobby directly faces the small islands, Lengkuas Island is also visible. What is unfortunate is the taste of the food menu, I had breakfast omelet filled with chili peppers, the Belitung noodle soup was very sweet, even though I had been informed, but it seems it was not fixed, the staff is friendly and the atmosphere is okay.
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2 people find it helpful

Accommodation's Reply
03 Oct 2024
Dear Guest, Thank you for your review! We are glad you enjoyed the ambiance and beautiful view from our lobby. We also greatly appreciate your feedback regarding the taste of the food. We apologize if your breakfast experience was less than expected. We will immediately pass on your feedback to our team so that we can make improvements in the future. We are also happy to hear that you felt comfortable with the friendliness of our staff. We hope to welcome you back with a better experience in the future. Warm regards, Swiss-Belresort Belitung.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 34 week(s) ago

Nice view, nice staff, great hotel to stay.

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Accommodation's Reply
13 Aug 2024
Dear Valued Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed the view, our staff, and your overall stay with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to welcoming you back for another great experience soon! Warm regards, Swiss-Belresort Belitung
N***l
icon-origin-TRAVELOKA

10.0

/10

Reviewed 36 week(s) ago

I stayed at this hotel for work for 5 nights. The hotel rooms are clean and the views overlooking the sea and swimming pool are really nice. The swimming pool is also clean. I use the treadmill in the gym, and the machine works very well (can jog and incline). The view on the beach at sunset - if it's not cloudy - is also nice. I also had a pleasant surprise because on the last night of my stay, the cleaner (on behalf of Jalil) put plastic swan and flower decorations on the bed.
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1 people find it helpful

Accommodation's Reply
06 Aug 2024
Our Dear Guest, Thank you for taking the time to write a beautiful review about your experience at our hotel. We are very happy to hear that you enjoyed your 5 night stay with us, especially with the cleanliness of the room, sea and pool views, as well as the gym facilities that we provide. We are very happy to know that you enjoyed jogging on our treadmill and enjoying the sunset view by the beach. We were also pleased to know that a small touch from our housekeeper, Jalil, provided a pleasant surprise on the last night of your stay. We'll make sure to convey your appreciation to Jalil for the swan and flower decorations he made. Thank you for your praise and we hope to welcome you back to our hotel in the near future. Warm regards, Swiss-Belresort Belitung.
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Number of reviews per page
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